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Cloudflare is blocking repo.anaconda.com, impacting traffic throughout the intermountain west region #5561

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2 tasks done
BatmanBegins opened this issue Dec 5, 2024 · 2 comments
Closed
2 tasks done

Cloudflare is blocking repo.anaconda.com, impacting traffic throughout the intermountain west region #5561

BatmanBegins opened this issue Dec 5, 2024 · 2 comments
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type::bug describes erroneous operation, use severity::* to classify the type

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@BatmanBegins
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Checklist

  • I added a descriptive title
  • I searched open reports and couldn't find a duplicate

What happened?

On Linux 20.04,
(base) @:~$ conda create -n build conda-build
Retrieving notices: ...working... done
Channels:

  • file:///mnt/anaconda/underwater
  • conda-forge
  • defaults
    Platform: linux-64
    Collecting package metadata (repodata.json): failed

CondaHTTPError: HTTP 500 INTERNAL SERVER ERROR for url https://repo.anaconda.com/pkgs/r/noarch/repodata.json
Elapsed: 00:06.125655
CF-RAY: 8ece8653d84b2b0c-SLC

A remote server error occurred when trying to retrieve this URL.

A 500-type error (e.g. 500, 501, 502, 503, etc.) indicates the server failed to
fulfill a valid request. The problem may be spurious, and will resolve itself if you
try your request again. If the problem persists, consider notifying the maintainer
of the remote server.

Same issue from other physical and virtual machines.

Conda Info

active environment : base
    active env location : /opt/mamba
            shell level : 1
       user config file : /home/<CENSORED>/<CENSORED>/.condarc
 populated config files : /opt/mamba/.condarc
          conda version : 23.3.1
    conda-build version : not installed
         python version : 3.10.12.final.0
       virtual packages : __archspec=1=x86_64
                          __cuda=12.2=0
                          __glibc=2.31=0
                          __linux=5.15.0=0
                          __unix=0=0
       base environment : /opt/mamba  (read only)
      conda av data dir : /opt/mamba/etc/conda
  conda av metadata url : None
           channel URLs : https://conda.anaconda.org/conda-forge/linux-64
                          https://conda.anaconda.org/conda-forge/noarch
                          https://repo.anaconda.com/pkgs/main/linux-64
                          https://repo.anaconda.com/pkgs/main/noarch
                          https://repo.anaconda.com/pkgs/r/linux-64
                          https://repo.anaconda.com/pkgs/r/noarch
          package cache : /opt/mamba/pkgs
                          /opt/mamba/shared/pkgs
                          /home/<CENSORED>/<CENSORED>/.conda/pkgs
       envs directories : /home/<CENSORED>/<CENSORED>/.conda/envs
                          /opt/mamba/shared/envs
                          /opt/mamba/envs
               platform : linux-64
             user-agent : conda/23.3.1 requests/2.31.0 CPython/3.10.12 Linux/5.15.0-125-generic ubuntu/20.04.6 glibc/2.31
                UID:GID : 244848795:1010400513
             netrc file : None
           offline mode : False

Conda Config

==> /opt/mamba/.condarc <==
auto_activate_base: True
envs_dirs:
  - ~/.conda/envs
  - /opt/mamba/shared/envs
pkgs_dirs:
  - /opt/mamba/pkgs
  - /opt/mamba/shared/pkgs
  - ~/.conda/pkgs
channels:
  - conda-forge
  - defaults

Conda list

# packages in environment at /opt/mamba:
#
# Name                    Version                   Build  Channel
_libgcc_mutex             0.1                 conda_forge    conda-forge
_openmp_mutex             4.5                       2_gnu    conda-forge
boltons                   23.0.0             pyhd8ed1ab_0    conda-forge
brotli-python             1.1.0           py310hc6cd4ac_0    conda-forge
bzip2                     1.0.8                h7f98852_4    conda-forge
c-ares                    1.19.1               hd590300_0    conda-forge
ca-certificates           2023.7.22            hbcca054_0    conda-forge
certifi                   2023.7.22          pyhd8ed1ab_0    conda-forge
cffi                      1.15.1          py310h255011f_3    conda-forge
charset-normalizer        3.2.0              pyhd8ed1ab_0    conda-forge
colorama                  0.4.6              pyhd8ed1ab_0    conda-forge
conda                     23.3.1          py310hff52083_0    conda-forge
conda-libmamba-solver     23.3.0             pyhd8ed1ab_0    conda-forge
conda-package-handling    2.2.0              pyh38be061_0    conda-forge
conda-package-streaming   0.9.0              pyhd8ed1ab_0    conda-forge
cryptography              41.0.3          py310h75e40e8_0    conda-forge
fmt                       9.1.0                h924138e_0    conda-forge
icu                       73.2                 h59595ed_0    conda-forge
idna                      3.4                pyhd8ed1ab_0    conda-forge
jsonpatch                 1.32               pyhd8ed1ab_0    conda-forge
jsonpointer               2.0                        py_0    conda-forge
keyutils                  1.6.1                h166bdaf_0    conda-forge
krb5                      1.21.2               h659d440_0    conda-forge
ld_impl_linux-64          2.40                 h41732ed_0    conda-forge
libarchive                3.6.2                h039dbb9_1    conda-forge
libcurl                   8.2.1                hca28451_0    conda-forge
libedit                   3.1.20191231         he28a2e2_2    conda-forge
libev                     4.33                 h516909a_1    conda-forge
libffi                    3.4.2                h7f98852_5    conda-forge
libgcc-ng                 13.1.0               he5830b7_0    conda-forge
libgomp                   13.1.0               he5830b7_0    conda-forge
libiconv                  1.17                 h166bdaf_0    conda-forge
libmamba                  1.4.2                hcea66bb_0    conda-forge
libmambapy                1.4.2           py310h1428755_0    conda-forge
libnghttp2                1.52.0               h61bc06f_0    conda-forge
libnsl                    2.0.0                h7f98852_0    conda-forge
libsolv                   0.7.24               hfc55251_3    conda-forge
libsqlite                 3.43.0               h2797004_0    conda-forge
libssh2                   1.11.0               h0841786_0    conda-forge
libstdcxx-ng              13.1.0               hfd8a6a1_0    conda-forge
libuuid                   2.38.1               h0b41bf4_0    conda-forge
libxml2                   2.11.5               h232c23b_1    conda-forge
libzlib                   1.2.13               hd590300_5    conda-forge
lz4-c                     1.9.4                hcb278e6_0    conda-forge
lzo                       2.10              h516909a_1000    conda-forge
mamba                     1.4.2           py310h51d5547_0    conda-forge
ncurses                   6.4                  hcb278e6_0    conda-forge
openssl                   3.1.2                hd590300_0    conda-forge
packaging                 23.1               pyhd8ed1ab_0    conda-forge
pip                       23.2.1             pyhd8ed1ab_0    conda-forge
pluggy                    1.3.0              pyhd8ed1ab_0    conda-forge
pybind11-abi              4                    hd8ed1ab_3    conda-forge
pycosat                   0.6.4           py310h5764c6d_1    conda-forge
pycparser                 2.21               pyhd8ed1ab_0    conda-forge
pyopenssl                 23.2.0             pyhd8ed1ab_1    conda-forge
pysocks                   1.7.1              pyha2e5f31_6    conda-forge
python                    3.10.12         hd12c33a_0_cpython    conda-forge
python_abi                3.10                    3_cp310    conda-forge
readline                  8.2                  h8228510_1    conda-forge
reproc                    14.2.4               h0b41bf4_0    conda-forge
reproc-cpp                14.2.4               hcb278e6_0    conda-forge
requests                  2.31.0             pyhd8ed1ab_0    conda-forge
ruamel.yaml               0.17.32         py310h2372a71_0    conda-forge
ruamel.yaml.clib          0.2.7           py310h1fa729e_1    conda-forge
setuptools                68.1.2             pyhd8ed1ab_0    conda-forge
tk                        8.6.12               h27826a3_0    conda-forge
toolz                     0.12.0             pyhd8ed1ab_0    conda-forge
tqdm                      4.66.1             pyhd8ed1ab_0    conda-forge
tzdata                    2023c                h71feb2d_0    conda-forge
urllib3                   2.0.4              pyhd8ed1ab_0    conda-forge
wheel                     0.41.2             pyhd8ed1ab_0    conda-forge
xz                        5.2.6                h166bdaf_0    conda-forge
yaml-cpp                  0.7.0                h27087fc_2    conda-forge
zstandard                 0.19.0          py310h5764c6d_0    conda-forge
zstd                      1.5.5                hfc55251_0    conda-forge

Additional Context

Issue present with conda update conda
conda install conda-build

And just about anything else that needs to check repo.anaconda.com
@BatmanBegins BatmanBegins added the type::bug describes erroneous operation, use severity::* to classify the type label Dec 5, 2024
@github-project-automation github-project-automation bot moved this to 🆕 New in 🧭 Planning Dec 5, 2024
@BatmanBegins
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Outputs from three additional systems:

(base) PS C:\Users<USERNAME>> conda update conda
Channels:

  • conda-forge
  • defaults
    Platform: win-64
    Collecting package metadata (repodata.json): failed

CondaHTTPError: HTTP 500 INTERNAL SERVER ERROR for url https://repo.anaconda.com/pkgs/main/win-64/repodata.json
Elapsed: 00:06.190284
CF-RAY: 8ed07b4578a92ce2-SLC

A remote server error occurred when trying to retrieve this URL.

A 500-type error (e.g. 500, 501, 502, 503, etc.) indicates the server failed to
fulfill a valid request. The problem may be spurious, and will resolve itself if you
try your request again. If the problem persists, consider notifying the maintainer
of the remote server.

(base) @:~/.ssh$ conda install conda-build
Collecting package metadata (current_repodata.json): failed

CondaHTTPError: HTTP 500 INTERNAL SERVER ERROR for url https://repo.anaconda.com/pkgs/main/linux-64/current_repodata.json
Elapsed: 00:06.197899
CF-RAY: 8ed07b46ed8627d0-SLC

A remote server error occurred when trying to retrieve this URL.

A 500-type error (e.g. 500, 501, 502, 503, etc.) indicates the server failed to
fulfill a valid request. The problem may be spurious, and will resolve itself if you
try your request again. If the problem persists, consider notifying the maintainer
of the remote server.

(base) @:~$ conda create -n build conda-build
Channels:

  • file:///mnt/anaconda/underwater
  • conda-forge
  • defaults
    Platform: linux-64
    Collecting package metadata (repodata.json): failed

CondaHTTPError: HTTP 500 INTERNAL SERVER ERROR for url https://repo.anaconda.com/pkgs/main/linux-64/repodata.json
Elapsed: 00:06.179024
CF-RAY: 8ed07d663f7b5302-SLC

A remote server error occurred when trying to retrieve this URL.

A 500-type error (e.g. 500, 501, 502, 503, etc.) indicates the server failed to
fulfill a valid request. The problem may be spurious, and will resolve itself if you
try your request again. If the problem persists, consider notifying the maintainer
of the remote server.

Image

@BatmanBegins
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Resolution was implemented by either anaconda or cloudflare
https://anaconda.statuspage.io/incidents/qfv2n662hyym
https://community.cloudflare.com/t/cloudflare-slc-blocking-traffic/744538/5

repo.anaconda.com is now accessible.

@github-project-automation github-project-automation bot moved this from 🆕 New to 🏁 Done in 🧭 Planning Dec 5, 2024
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