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Incompatible version error (deb and AppImage) #890

Closed
4 tasks done
jistro opened this issue Dec 29, 2024 · 3 comments
Closed
4 tasks done

Incompatible version error (deb and AppImage) #890

jistro opened this issue Dec 29, 2024 · 3 comments
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bug Something isn't working platform: linux Issues specifically occurring on Linux builds.

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@jistro
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jistro commented Dec 29, 2024

Preflight Checklist

  • I agree to follow the Code of Conduct that this project adheres to.
  • I have searched the issue tracker for a bug report that matches the one I want to file, without success.
  • I have checked that the correct behavior occurs on Apple Music Web (if applicable).
  • I have verified that my issue is with a supported version and that it is with the desktop app (Support for other areas can be found in our Discord / on the appropriate repo).

How did you download Cider?

itch.io

Operating System

Pop os

Commit Hash

d8f7fc7d2ef773260fb2cf8aef1bbcd5c87a3381

Build Info

{
  "version": "2.5.0",
  "commit": "d8f7fc7d2ef773260fb2cf8aef1bbcd5c87a3381",
  "buildDate": "1723814509407",
  "framework": "electron",
  "isDev": "production",
  "platform": "linux",
  "platformFriendly": "Linux",
  "platformVersion": "6.9.3-76060903-generic",
  "arch": "x64",
  "port": "10767",
  "steamdeck": false,
  "clientVersion": "3",
  "capi": "a66ses7ieeu2fn2alz4vmrf6"
}

Describe the Bug

I update the cider client using deb and give me this error

Screenshot from 2024-12-29 14-35-59

I read in a itch.io post that I could use the AppImage version to solve this issue, but I still have the issue

Steps to Reproduce

  1. Update the cider package
  2. Update to the latest stable release
@jistro jistro added the bug Something isn't working label Dec 29, 2024
@cider-collective cider-collective bot added the platform: linux Issues specifically occurring on Linux builds. label Dec 29, 2024
@github-project-automation github-project-automation bot moved this to Backlog 📖 in Cider - Bug Reports Dec 29, 2024
@cider-collective
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Hello @jistro 👋

We really appreciate you taking the time to report this issue, please double check your issue to make sure you are clear and concise in your description. This will help us to help you as quickly as possible.

We'd like to ask you be patient and we will get back to you as soon as we can.

In the meantime, take a look at our FAQs which may answer your question.

Thanks again and we hope you enjoy the app! 😃

@coredev-uk
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The build info you have provided is not the latest build. The current release on itch and taproom are 2.6.0 and are shipped with patch 5 (it will still say there is an update, ignore it, the next patch will have the amended version so it will let you update).

@coredev-uk
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Latest patch should have this fixed.

@github-project-automation github-project-automation bot moved this from Backlog 📖 to Completed 🚀 in Cider - Bug Reports Jan 1, 2025
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Labels
bug Something isn't working platform: linux Issues specifically occurring on Linux builds.
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Status: Completed 🚀
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