diff --git a/app/controllers/admin/items/tickets_controller.rb b/app/controllers/admin/items/tickets_controller.rb
index 2a51254df..274026761 100644
--- a/app/controllers/admin/items/tickets_controller.rb
+++ b/app/controllers/admin/items/tickets_controller.rb
@@ -57,7 +57,7 @@ def set_ticket
       end
 
       def ticket_params
-        params.require(:ticket).permit(:title, :body, :status).merge(creator_id: current_user.id)
+        params.require(:ticket).permit(:title, :body, :status, :tag_list).merge(creator_id: current_user.id)
       end
     end
   end
diff --git a/app/models/ticket.rb b/app/models/ticket.rb
index 939ad40e1..15da967c9 100644
--- a/app/models/ticket.rb
+++ b/app/models/ticket.rb
@@ -35,7 +35,7 @@ class Ticket < ApplicationRecord
   validates :title, presence: true
   validates :status, inclusion: {in: Ticket.statuses.keys}
 
-  audited
+  audited except: :tag_list
   acts_as_tenant :library
 
   scope :active, -> { where(status: Ticket.statuses.values_at(:assess, :parts, :repairing)) }
diff --git a/app/views/admin/items/tickets/_form.html.erb b/app/views/admin/items/tickets/_form.html.erb
index a726dc6b8..bf3194fdc 100644
--- a/app/views/admin/items/tickets/_form.html.erb
+++ b/app/views/admin/items/tickets/_form.html.erb
@@ -4,6 +4,7 @@
   <%= form.text_field :title %>
   <%= form.rich_text_area :body %>
   <%= form.select :status, options_for_select(ticket_status_options, ticket.status), label: "Ticket Status" %>
+  <%= form.text_field :tag_list, label: "Tags", value: ticket.tag_list.join(", "), hint: "Comma separated e.g. 'Urgent, Quick Fix, etc'" %>
 
   <%= form.actions do %>
     <%= form.submit %>
diff --git a/app/views/admin/items/tickets/index.html.erb b/app/views/admin/items/tickets/index.html.erb
index 39b295870..e18c03854 100644
--- a/app/views/admin/items/tickets/index.html.erb
+++ b/app/views/admin/items/tickets/index.html.erb
@@ -4,6 +4,7 @@
       <tr>
         <th>Title</th>
         <th>Status</th>
+        <th>Tags</th>
         <th>Last Updated</th>
       </tr>
     </thead>
@@ -13,6 +14,11 @@
         <tr>
           <td><%= link_to ticket.title, admin_item_ticket_path(@item, ticket) %></td>
           <td><span class="chip bg-primary"><%= ticket_status_name ticket.status %></span></td>
+          <td>
+            <% ticket.tag_list.each do |tag| %>
+              <span class="chip"><%= tag %></span>
+            <% end %>
+          </td>
           <td><%= display_date ticket.updated_at, :short_date %></td>
         </tr>
       <% end %>
diff --git a/app/views/admin/items/tickets/show.html.erb b/app/views/admin/items/tickets/show.html.erb
index d8643e688..043426f0f 100644
--- a/app/views/admin/items/tickets/show.html.erb
+++ b/app/views/admin/items/tickets/show.html.erb
@@ -7,6 +7,10 @@
       </h2>
       <p class="mb-3">
         <span class="chip bg-primary"><%= ticket_status_name @ticket.status %></span>
+        <% @ticket.tag_list.each do |tag| %>
+          <span class="chip"><%= tag %></span>
+        <% end %>
+        <br>
         Created by <%= link_to_member(@ticket.creator.member) %> on <%= display_date @ticket.created_at, :short_date %>
       </p>
 
diff --git a/test/controllers/admin/items/tickets_controller_test.rb b/test/controllers/admin/items/tickets_controller_test.rb
index 55b00981d..933c79e3c 100644
--- a/test/controllers/admin/items/tickets_controller_test.rb
+++ b/test/controllers/admin/items/tickets_controller_test.rb
@@ -31,9 +31,10 @@ class TicketsControllerTest < ActionDispatch::IntegrationTest
         status = "assess"
         title = "A ticket title"
         body = "A ticket body"
+        tags = ["a", "b", "c"]
 
         assert_difference("Ticket.count") do
-          post admin_item_tickets_url(@item), params: {ticket: {status:, title:, body:}}
+          post admin_item_tickets_url(@item), params: {ticket: {status:, title:, body:, tag_list: tags.join(", ")}}
         end
 
         assert_redirected_to admin_item_ticket_url(@item, Ticket.last)
@@ -43,6 +44,7 @@ class TicketsControllerTest < ActionDispatch::IntegrationTest
         assert_equal status, ticket.status
         assert_equal title, ticket.title
         assert_equal body, ticket.body.to_plain_text
+        assert_equal tags, ticket.tag_list
       end
 
       test "creating a ticket with any status besides 'retired' updates the ticket's status to 'maintenance'" do
@@ -91,17 +93,19 @@ class TicketsControllerTest < ActionDispatch::IntegrationTest
       end
 
       test "should update ticket" do
-        @ticket = create(:ticket, item: @item)
+        @ticket = create(:ticket, item: @item, tag_list: %w[foo bar])
         status = "parts"
         body = "Waiting on parts"
+        tags = ["a", "b", "c"]
 
-        patch admin_item_ticket_url(@item, @ticket), params: {ticket: {status:, body:}}
+        patch admin_item_ticket_url(@item, @ticket), params: {ticket: {status:, body:, tag_list: tags.join(", ")}}
 
         assert_redirected_to admin_item_ticket_url(@item, @ticket)
 
         @ticket.reload
         assert_equal status, @ticket.status
         assert_equal body, @ticket.body.to_plain_text
+        assert_equal tags, @ticket.tag_list
       end
 
       test "updating a ticket to retired makes the item retired" do