[hardware::pdu::eaton::snmp::plugin] - mode(environment) : not working on ePDU G3 Switched

[rk4an]

Hi,

We have EATON ePDU G3 Switched 04.02.0001 but the plugin [hardware::pdu::eaton::snmp::plugin] don't give correct information:

OK: PDU '**********' : temperature '1' status 'disconnected', temperature -273.1 C - humidity '1' status 'disconnected', humidity 0.00 % | '**********~1#sensor.temperature.celsius'=-273.1C;;;; '**********~1#sensor.humidity.percentage'=0.00%;;;0;100
checking pdu '**********'
    temperature '1' status 'disconnected', temperature -273.1 C
    humidity '1' status 'disconnected', humidity 0.00 %

The MIB:
http://powerquality.eaton.fr/support/software-drivers/downloads/epdu-firmware.asp?cx=80

I can send a full snmpwalk by email.

Thanks for your help,

[garnier-quentin]

I need also the full snmpwalk of your equipment ?

[garnier-quentin]

I check the temperature as example. I use the table: temperatureTable (.1.3.6.1.4.1.534.6.6.7.7.1) with:

• temperatureProbeStatus (.1.3.6.1.4.1.534.6.6.7.7.1.1.3): 0 = disconnected, 1 = connected

temperatureName.1 = ""
temperatureProbeStatus.1 = INTEGER: 0
temperatureValue.1 = INTEGER: -2731

If you find other good OIDs, let's go!

[garnier-quentin]

You comment it if you have some other OIDs to monitor for your equipment.

[MartinMDS]

Hello,
I just find the oid for temp and humidity for this hardware eaton pdu g3

EATON_TEMP_OID=".1.3.6.1.4.1.534.6.8.1.2"
EATON_HUMI_OID=".1.3.6.1.4.1.534.6.8.1.3"

Thanks a lot for your help

[SavCent]

Hi,

I have exactly the same problem, when I use the "hardware::pdu::eaton::snmp::plugin" plugin with the "environment" mode I get errors on the return :

It turns out that the temperature probes which are added to the PDU no longer have the same OIDs.
OIDs requested by the plugin :

OIDs from the new MIB EATON : (.1.3.6.1.4.1.534.6.8)

I can also see that this request has already been made several times on the centreon-plugins github :

#3222
#2888

If it was only necessary to change the OID I could have made the modification but in this case it is also necessary to review the mapping because the return of these new OIDs is different and requires adaptation.

Could you please modify this plugin to be able to check new PDU ?

Do you need me to provide any other information ?

[lucie-dubrunfaut]

Hello @SavCent :)

You said "It turns out that the temperature probes which are added to the PDU no longer have the same OIDs.", do you mean for latest equipment versions or there are no more equipment with the OID used currently in the environment mode? Could you specify what you mean by ‘new PDU’?

The request made in issue #2888 relates to another plugin (hardware::ups::powerware::snmp::plugin) and the OIDs queried were not the same as those of the hardware::pdu::eaton::snmp::plugin plugin (but of course if you have any information relating to this issue also let us know).

Can you provide us with snmpwalk data (anonymise the fields that need it) so that we can explore this issue (and implement the mapping of the proposed OIDs)? Knowing that it seems to be the temperature sensors that are impacted, but not the only ones?