Combining email formating leads to unexpected results

[amazingphilippe]

Describe the bug

When using the block format, and lists together, the list numbers can sometimes be mushed with the blockquote border. Also, in some email clients like Outlook 2026, the numbered lists can sometimes disappear.

In this screenshot:

• Missing list bullets
• Missing list numbers
• Container width is wider than 600px. Line length is too long.

In this screenshot:

• List bullets are outside the main container

Bug Severity

See examples in the documentation

SEV-4 Low

To Reproduce

Steps to reproduce the behavior:

A test template has been copied into a test service owned by Notify on prod.

1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error

Expected behavior

• Lists and blockquote should be able to be combined.
• Width of main container should be consistent across email clients
• List bullets and numbers should be inside of the main container, or their own container.

Impact

More predictable message look

If applicable

Impact on Notify users: Predictability, Trust

Impact on Recipients: Readability

Impact on Notify team: