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audapolis not launching #451

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sibymaharaj opened this issue Jul 13, 2023 · 3 comments
Open

audapolis not launching #451

sibymaharaj opened this issue Jul 13, 2023 · 3 comments

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@sibymaharaj
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I am using Intel Big Sur, audapolis not launching, stuck at 0% it takes too long and becomes unresponsive. it was working until last month.
Screenshot 2023-07-13 at 9 38 24 AM

@pajowu
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pajowu commented Jul 13, 2023

Thank you for reporting this issue. To properly investigate it, could you please send us the debug log. You can export it from the "Help" menu -> "Export debug log". You can either upload this file here into the issue or send it to us via the email on https://github.com/bugbakery

@Ar-Paramir
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Hi, I have exactly the same issue on OpenSUSE Leap 15.5, KDE Plasma 5.27.9, Qt 5.15.8, X11.
I use the version from audapolis-linux-x86_64-0.3.0_4.AppImage.
Here's my debug log:

{"date":"2023-12-04T22:13:13.150Z","source":"MainProcess","level":"Log","args":["server-stderr: \n/tmp/.mount_AudapoZneRaA/resources/server/server: /lib64/libm.so.6: version `GLIBC_2.35' not found (required by /tmp/.mount_AudapoZneRaA/resources/server/server)\n/tmp/.mount_AudapoZneRaA/resources/server/server: /lib64/libc.so.6: version `GLIBC_2.32' not found (required by /tmp/.mount_AudapoZneRaA/resources/server/server)\n/tmp/.mount_AudapoZneRaA/resources/server/server: /lib64/libc.so.6: version `GLIBC_2.33' not found (required by /tmp/.mount_AudapoZneRaA/resources/server/server)\n/tmp/.mount_AudapoZneRaA/resources/server/server: /lib64/libc.so.6: version `GLIBC_2.34' not found (required by /tmp/.mount_AudapoZneRaA/resources/server/server)\n"]}
{"date":"2023-12-04T22:13:13.153Z","source":"MainProcess","level":"Log","args":["child process exited with code 1"]}
{"date":"2023-12-04T22:13:13.331Z","source":"MainProcess","level":"Info","args":["Checking for update"]}
{"date":"2023-12-04T22:13:13.360Z","source":"MainProcess","level":"Info","args":["Generated new staging user ID: 8ab93cb9-628f-5b05-b3a2-02b8b4d1e4ad"]}
{"date":"2023-12-04T22:13:18.621Z","source":"MainProcess","level":"Info","args":["Update for version 0.3.0 is not available (latest version: 0.3.0+4, downgrade is disallowed)."]}
{"date":"2023-12-04T22:13:18.625Z","source":"MainProcess","level":"Debug","args":["checkForUpdatesAndNotify called, downloadPromise is null"]}

@vaffanculo135
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Good morning guys,
I have the same issue. I have installed Audapolis just yesterday. Any news about the solution?
I have installed on Windows PC, core I7, 8GB or ram, SSD disk.
Log attached.

Thanks
debug_log.zip

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