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Cant change server settings in wp plugin #86

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erpsolns opened this issue Apr 28, 2020 · 9 comments
Open

Cant change server settings in wp plugin #86

erpsolns opened this issue Apr 28, 2020 · 9 comments

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@erpsolns
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If I dont change the http://test-install.blindsidenetworks.com/bigbluebutton/ it works
If I change the server to my hosting which is tested to be working otherwise directly.
Then Error: Save server settings bad server settings error message.
1)I tried installing in 3 different dedicated servers all the time I cant use this plugin at all. this is after the update versions.
2) Any previous room created throws "It is currently not possible to create rooms on the server. Please contact support for help."

@erpsolns
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Screen Shot 2020-04-29 at 11 16 38 am

@erpsolns
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Screen Shot 2020-04-29 at 11 18 14 am

@erpsolns
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My dedicated server of the bbb installation working fine - as tested with https://mconf.github.io/api-mate/ and also I conduct Public meetings on that.

@jibon57
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jibon57 commented May 8, 2020

You can try this pull: #85

@erpsolns
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You can try this pull: #85

Thanks. I did - but still It is currently not possible to create rooms on the server. Please contact support for help." This Bigbluebutton although was told common github property by blindsidenetworks, if the server name is changed then it doesnt work.,It is not only wp - it is also for joomla. There is some hidden code that creats problem when blindsidenetworks server changed. GitHUB community should consider this. I am saying this after months on working to sort out this and wasting my precious time for this so called free software which never allows other servers.

@jibon57
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jibon57 commented May 19, 2020

There should be some misunderstanding. I am quite sure you didn't change server's info correctly. By default we all use free server's info for testing purpose during developing plugin/extension. So, after install into your system that's your responsibility to change it.

@erpsolns
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There should be some misunderstanding. I am quite sure you didn't change server's info correctly. By default we all use free server's info for testing purpose during developing plugin/extension. So, after install into your system that's your responsibility to change it.
Thats is really the point I drawing attention to. You are all using free server for temporarily. When you want to move to your own servers or alternative servers, then it wont be possible with the wp plugin. Is it intended that way. Is it meant to use only blindsidenetworks server?
Thanks. I know. My dedicated server of the bbb installation working fine - as tested with https://mconf.github.io/api-mate/ and also I conduct Public meetings on that. When I installed wordpress plugin it doesnt allow me to change the server. When I do by changing the files, then also it throws the error "It is currently not possible to create rooms on the server. Please contact support for help."

@erpsolns
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erpsolns commented Jun 3, 2020 via email

@agru
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agru commented Jun 24, 2020

I also had the problem that I was not able to change the server settings of the plugin within Wordpress. Reason was, that our scalelite server was under load and had hundreds of active meetings at that time. While changing the server settings, the plugin tests the connectivity to the new server to SUCCESS. This failed, due to a timeout, as it takes a long time for getMeetings on a server that has hundreds of active meetings.

The solution, that solved the problem for me, is in pull request #90

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