You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Describe the bug
When creating a new meeting inside a channel you are presented with both:
A Share url link of the meeting: clicking it will open a new window inside Mattermost
A button reading "Join meeting": clicking it opens the BBB meeting in the default browser
The problem lies with the first option, as the new window inside Mattermost will not be able to acess the microphone and the webcam so it renders it impossible to do anything inside the meeting. For the microphone I get this message (translated from Spanish, not the original in English):
There was a problem with your audio devices
We could not enable your microphone When entering a call, accept all requests if you are prompted to use the microphone. Check your browser and device settings to ensure microphone access is allowed. Refresh the page and try again.
In the case of the webcam, it just can't be found.
To Reproduce
Steps to reproduce the behavior:
Click on the BBB icon to create a new BBB room
Click on the Share URL link to join the room
Try to turn on camera and microphone
Expected behavior
The microphone and the webcam being detected by the new window
Environment:
Mattermost version: 10.1.2
Plugin version: 4.4.0
Thanks a lot for your help!
The text was updated successfully, but these errors were encountered:
Describe the bug
When creating a new meeting inside a channel you are presented with both:
The problem lies with the first option, as the new window inside Mattermost will not be able to acess the microphone and the webcam so it renders it impossible to do anything inside the meeting. For the microphone I get this message (translated from Spanish, not the original in English):
There was a problem with your audio devices
We could not enable your microphone
When entering a call, accept all requests if you are prompted to use the microphone.
Check your browser and device settings to ensure microphone access is allowed.
Refresh the page and try again.
In the case of the webcam, it just can't be found.
To Reproduce
Steps to reproduce the behavior:
Expected behavior
The microphone and the webcam being detected by the new window
Environment:
Thanks a lot for your help!
The text was updated successfully, but these errors were encountered: