diff --git a/server-data/resources/[esx_addons]/tickets/LICENSE b/server-data/resources/[esx_addons]/tickets/LICENSE new file mode 100644 index 000000000..f288702d2 --- /dev/null +++ b/server-data/resources/[esx_addons]/tickets/LICENSE @@ -0,0 +1,674 @@ + GNU GENERAL PUBLIC LICENSE + Version 3, 29 June 2007 + + Copyright (C) 2007 Free Software Foundation, Inc. + Everyone is permitted to copy and distribute verbatim copies + of this license document, but changing it is not allowed. + + Preamble + + The GNU General Public License is a free, copyleft license for +software and other kinds of works. + + The licenses for most software and other practical works are designed +to take away your freedom to share and change the works. By contrast, +the GNU General Public License is intended to guarantee your freedom to +share and change all versions of a program--to make sure it remains free +software for all its users. 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If not, see . + +Also add information on how to contact you by electronic and paper mail. + + If the program does terminal interaction, make it output a short +notice like this when it starts in an interactive mode: + + Copyright (C) + This program comes with ABSOLUTELY NO WARRANTY; for details type `show w'. + This is free software, and you are welcome to redistribute it + under certain conditions; type `show c' for details. + +The hypothetical commands `show w' and `show c' should show the appropriate +parts of the General Public License. Of course, your program's commands +might be different; for a GUI interface, you would use an "about box". + + You should also get your employer (if you work as a programmer) or school, +if any, to sign a "copyright disclaimer" for the program, if necessary. +For more information on this, and how to apply and follow the GNU GPL, see +. + + The GNU General Public License does not permit incorporating your program +into proprietary programs. If your program is a subroutine library, you +may consider it more useful to permit linking proprietary applications with +the library. If this is what you want to do, use the GNU Lesser General +Public License instead of this License. But first, please read +. diff --git a/server-data/resources/[esx_addons]/tickets/README.md b/server-data/resources/[esx_addons]/tickets/README.md new file mode 100644 index 000000000..58b4b5cfc --- /dev/null +++ b/server-data/resources/[esx_addons]/tickets/README.md @@ -0,0 +1,42 @@ +# Ticket Manager + +In-game all-in-one solution for ticket management for both ESX & QB Core FiveM servers. + +Features: + +- All in-game based +- Webhook Configuration +- Theme is configurable +- Permissions are configurable +- Categories included & are configurable +- Statuses are configurable (Color, Replies allowed, Label) +- Configurable command +- Players can provide the position, title, message, and category for tickets +- Players & Staff members can reply to tickets +- Players receive notifications (if online) when a reply or status is changed on their tickets. + +If you need any support, feel free to reach out to us via our Discord: https://discord.gg/7NATz2Yw5a + +### Dependencies + +- Supports both ESX and QBCore +- oxmysql +- ox_lib + +### Installation + +`NOTE: As of v1.1.0, permissions system has changed to run off of ace permissions in your server.cfg` + +- Run the `__install/database.sql` file in your server's database. +- Download the main branch and drop the package into your resources folder and remember to `ensure ir8-tickets` after `ox_lib` and `oxmysql` +- Add the permissions principal to your `server.cfg`: +- Be sure to open `/shared/config.lua` and set your framework and any other settings you may need to alter. + +``` +# Ticket Administration Ace +add_ace group.admin ticket.admin allow +``` + +### Webhook Configuration + +You can set your webhook configuration from server/main.lua at the top of the file. \ No newline at end of file diff --git a/server-data/resources/[esx_addons]/tickets/__install/database.sql b/server-data/resources/[esx_addons]/tickets/__install/database.sql new file mode 100644 index 000000000..df4c31682 --- /dev/null +++ b/server-data/resources/[esx_addons]/tickets/__install/database.sql @@ -0,0 +1,26 @@ +create table ir8_ticket +( + id int auto_increment + primary key, + category varchar(255) null, + title varchar(255) null, + message longtext null, + name varchar(255) null, + identifier varchar(255) null, + position varchar(1000) null, + status varchar(50) null, + date timestamp default current_timestamp() not null, + updated timestamp default current_timestamp() not null on update current_timestamp() +); + +create table ir8_ticket_message +( + id int auto_increment + primary key, + ticket_id int null, + message longtext null, + name varchar(255) null, + identifier varchar(255) null, + date timestamp default current_timestamp() not null +); + diff --git a/server-data/resources/[esx_addons]/tickets/client/main.lua b/server-data/resources/[esx_addons]/tickets/client/main.lua new file mode 100644 index 000000000..5f2e332e6 --- /dev/null +++ b/server-data/resources/[esx_addons]/tickets/client/main.lua @@ -0,0 +1,160 @@ +------------------------------------------------- +-- +-- STATE +-- +------------------------------------------------- +PlayerData = {} +PlayerLoaded = false + +------------------------------------------------- +-- +-- EVENTS +-- +------------------------------------------------- + +-- Init event on resource start +function init() + IR8.Utilities.DebugPrint("[Method] Init invoked") + + -- Check for admin privs + local admin = lib.callback.await(IR8.Config.ServerCallbackPrefix .. "HasAdminPermissions", false) + + SendNUIMessage({ + action = "init", + debug = IR8.Config.Debugging, + admin = admin, + ticketConfiguration = IR8.Config.TicketConfiguration, + }) +end + +-- PlayerLoaded event handler based on framework +if IR8.Bridge.Client.EventPlayerLoaded then + RegisterNetEvent(IR8.Bridge.Client.EventPlayerLoaded) + AddEventHandler(IR8.Bridge.Client.EventPlayerLoaded, function() + if not PlayerLoaded then + init() + end + end) +else + if not PlayerLoaded then + init() + end +end + +-- Show the NUI +RegisterNetEvent(IR8.Config.ClientCallbackPrefix .. "ShowNUI") +AddEventHandler(IR8.Config.ClientCallbackPrefix .. "ShowNUI", function(admin) + -- Loads the tickets on each show request + local tickets = lib.callback.await(IR8.Config.ServerCallbackPrefix .. "Tickets_Load", false) + SendNUIMessage({ action = "tickets", tickets = tickets }) + + -- Show UI + SendNUIMessage({ action = "show", admin = admin, theme = IR8.Config.Theme and IR8.Config.Theme or false }) + SetNuiFocus(true, true) +end) + +------------------------------------------------- +-- +-- NUI EVENTS +-- +------------------------------------------------- + +-- Hide NUI +RegisterNUICallback("hide", function(_, cb) + SendNUIMessage({ action = "hide" }) + SetNuiFocus(false, false) + cb({}) +end) + +-- Retrieve ticket information and send back +RegisterNUICallback("ticket", function(data, cb) + -- Get ticket information + local res = lib.callback.await(IR8.Config.ServerCallbackPrefix .. "Ticket_Load", false, data) + + -- Send response + cb(res) +end) + +-- Retrieve ticket information and send back +RegisterNUICallback("status", function(data, cb) + -- Update status + local res = lib.callback.await(IR8.Config.ServerCallbackPrefix .. "Ticket_UpdateStatus", false, data) + + if res.success then + local tickets = lib.callback.await(IR8.Config.ServerCallbackPrefix .. "Tickets_Load", false) + SendNUIMessage({ action = "tickets", tickets = tickets }) + end + + -- Send response + cb({ success = true }) +end) + +-- Retrieve list of tickets and send back +RegisterNUICallback("tickets", function(_, cb) + -- Get list of tickets + local tickets = lib.callback.await(IR8.Config.ServerCallbackPrefix .. "Tickets_Load", false) + SendNUIMessage({ action = "tickets", tickets = tickets }) + + -- Send response + cb({ success = true }) +end) + +-- Ticket reply creation +RegisterNUICallback("reply", function(data, cb) + local res = lib.callback.await(IR8.Config.ServerCallbackPrefix .. "Ticket_CreateReply", false, data) + cb(res) +end) + +-- Ticket creation +RegisterNUICallback("create", function(data, cb) + -- If position is included + if data.position then + local playerCoords = GetEntityCoords(PlayerPedId()) + data.position = json.encode({ + x = playerCoords.x, + y = playerCoords.y, + z = playerCoords.z, + }) + end + + local res = lib.callback.await(IR8.Config.ServerCallbackPrefix .. "Ticket_Create", false, data) + + if res.success then + local tickets = lib.callback.await(IR8.Config.ServerCallbackPrefix .. "Tickets_Load", false) + SendNUIMessage({ action = "tickets", tickets = tickets }) + end + + cb(res) +end) + +-- Teleport request +RegisterNUICallback("teleport", function(data, cb) + SetEntityCoords(PlayerPedId(), data.x, data.y, data.z) + cb({}) +end) + +------------------------------------------------- +-- +-- ON RESOURCE START +-- +------------------------------------------------- +AddEventHandler("onResourceStart", function(resource) + if resource == GetCurrentResourceName() then + if not PlayerLoaded then + PlayerLoaded = true + Wait(500) + init() + end + end +end) + +------------------------------------------------- +-- +-- CLEANUP ON RESOURCE STOP +-- +------------------------------------------------- +AddEventHandler("onResourceStop", function(resource) + if resource == GetCurrentResourceName() then + -- Any cleanup if necessary.If not, remove this + end +end) diff --git a/server-data/resources/[esx_addons]/tickets/fxmanifest.lua b/server-data/resources/[esx_addons]/tickets/fxmanifest.lua new file mode 100644 index 000000000..6fff65dbb --- /dev/null +++ b/server-data/resources/[esx_addons]/tickets/fxmanifest.lua @@ -0,0 +1,31 @@ +fx_version 'cerulean' +game 'gta5' +author 'IR8 Scripts' +description 'Ticket Manager' +version '1.1.1' +lua54 'yes' + +client_script 'client/main.lua' + +server_script { + '@oxmysql/lib/MySQL.lua', + 'server/main.lua' +} + +shared_script { + "@ox_lib/init.lua", + "shared/config.lua", + "shared/bridge.lua", + "shared/utilities.lua", + "shared/database.lua" +} + +ui_page { + 'nui/index.html', +} + +files { + 'nui/index.html', + 'nui/js/script.js', + 'nui/css/style.css' +} \ No newline at end of file diff --git a/server-data/resources/[esx_addons]/tickets/nui/css/style.css b/server-data/resources/[esx_addons]/tickets/nui/css/style.css new file mode 100644 index 000000000..6fbedcf55 --- /dev/null +++ b/server-data/resources/[esx_addons]/tickets/nui/css/style.css @@ -0,0 +1,210 @@ +/** + * DOCUMENT SETUP + **/ + html, + body { + width: 100%; + height: 100%; + margin: 0; + padding: 0; + overflow-x: hidden; + color: #fff; + font-family: "Roboto Condensed", sans-serif; + font-size: 16px; + } + + * { + box-sizing: border-box; + -webkit-user-select: none; /* Safari */ + -ms-user-select: none; /* IE 10 and IE 11 */ + user-select: none; /* Standard syntax */ + } + + ::-webkit-scrollbar { + width: 12px; /* width of the entire scrollbar */ + } + + ::-webkit-scrollbar-track { + background: rgba(0, 0, 0, 0); /* color of the tracking area */ + } + + ::-webkit-scrollbar-thumb { + background-color: rgba(255, 255, 255, 0.3); /* color of the scroll thumb */ + border-radius: 20px; /* roundness of the scroll thumb */ + border: 3px solid transparent; /* creates padding around scroll thumb */ + } + + h4, h5, h6 { + margin: 0; + } + + .nui-element { + display: none; + } + + #container { + position: absolute; + top: 50%; + right: 1%; + max-width: 20%; + width: 20%; + transform: translateY(calc(50% * -1)); + } + + /** + * Modal + **/ + #modal { + width: 100%; + height: 100%; + display: none; + justify-content: center; + align-items: center; + overflow: none; + } + + #modal .actionable { + background: rgba(255, 255, 255, 0.1); + border-radius: 8px; + cursor: pointer; + display: inline-flex; + justify-content: center; + align-items: center; + font-size: 24px; + width: 40px; + height: 40px; + border-radius: 8px; + margin-right: 20px; + } + + #modal .modal-content { + background-color: rgba(19, 22, 24, 0.9); + border-radius: 8px; + width: 70%; + height: 65%; + color: white; + } + + #modal .modal-content .header { + padding: 0 10px; + text-align: left; + border-bottom: 1px solid rgba(255, 255, 255, 0.1); + background: rgba(255, 255, 255, 0.2); + border-top-left-radius: 8px; + border-top-right-radius: 8px; + display: flex; + justify-content: flex-start; + align-items: center; + height: 60px; + } + + #modal .modal-content .title-container > .title { + font-size: 20px; + } + + #modal .modal-body { + width: calc(100% - 60px); + height: 100%; + overflow-y: auto; + padding: 10px; + display: inline-block; + overflow-x: hidden; + } + + #modal .modal-page { + width: 100%; + height: calc(100% - 61px); + display: flex; + justify-content: space-between; + transition: .2s ease all; + } + + #modal .modal-side { + width: 40%; + height: calc(100%); + display: none; + padding: 10px; + overflow-y: auto; + } + + #modal .main-actions { + width: 100%; + text-align: right; + margin-bottom: 10px; + } + + .modal-side > .header { + background-color: rgba(255, 255, 255, 0.1); + text-align: left; + width: 100%; + padding: 10px; + font-size: 16px; + display: flex; + justify-content: space-between; + align-items: center; + overflow-y: auto; + } + + form { + background-color: rgba(255, 255, 255, 0.1); + padding: 10px; + } + + .header div { + display: block; + width: 100%; + } + + .action { + background: rgba(255, 255, 255, 0.1); + border-radius: 8px; + cursor: pointer; + display: inline-flex; + justify-content: center; + align-items: center; + font-size: 16px; + padding: 8px; + color: #fff; + text-decoration: none; + } + + table { + border-collapse: collapse; + margin: 0 0; + font-size: 0.9em; + font-family: sans-serif; + width: 100%; + border-top-left-radius: 8px; + border-top-right-radius: 8px; + } + + table thead { + border-top-left-radius: 8px; + border-top-right-radius: 8px; + } + + table thead tr { + background-color: rgba(255, 255, 255, 0.1); + text-align: left; + border-top-left-radius: 8px; + border-top-right-radius: 8px; + } + + table th, + table td { + padding: 12px 15px; + } + + table tbody tr { + border-bottom: 1px solid rgba(255, 255, 255, 0.1); + } + + table tbody tr:last-of-type { + border-bottom: 2px solid rgba(255, 255, 255, 0.1); + } + + .input-action { + position: absolute; + right: 12px; + top: 12px; + } \ No newline at end of file diff --git a/server-data/resources/[esx_addons]/tickets/nui/images/empty b/server-data/resources/[esx_addons]/tickets/nui/images/empty new file mode 100644 index 000000000..e69de29bb diff --git a/server-data/resources/[esx_addons]/tickets/nui/index.html b/server-data/resources/[esx_addons]/tickets/nui/index.html new file mode 100644 index 000000000..aae093ef9 --- /dev/null +++ b/server-data/resources/[esx_addons]/tickets/nui/index.html @@ -0,0 +1,175 @@ + + + + IR8 + + + + + + + + + + + + + + + + + + + + + + diff --git a/server-data/resources/[esx_addons]/tickets/nui/js/script.js b/server-data/resources/[esx_addons]/tickets/nui/js/script.js new file mode 100644 index 000000000..1062a10d9 --- /dev/null +++ b/server-data/resources/[esx_addons]/tickets/nui/js/script.js @@ -0,0 +1,678 @@ +/** + * =================================================== + * =================================================== + * IR8 FRAMEWORK + * =================================================== + * =================================================== + */ + +const IR8 = { + + /** + * State object for script + */ + state: { + tickets: [], + categories: [], + statuses: [], + disclaimer: false, + }, + + /** + * Current event being fired + */ + currentEvent: false, + + /** + * Resource name, set in init + */ + resourceName: 'ir8-tickets', + + /** + * Debugging + */ + debug: false, + + /** + * Admin privs + */ + isAdmin: false, + + /** + * Debug printing + */ + debugPrint(txt) { + if (IR8.debug) { + console.log(typeof txt == 'object' || Array.isArray(txt) ? JSON.stringify(txt) : txt); + } + }, + + /** + * General NUI request, async available. + */ + nuiRequest: async (path, data = {}) => { + + // Support for stringified json objects being passed + if (typeof data == 'string') { + data = JSON.parse(decodeURIComponent(data)); + } + + IR8.debugPrint(`Invoking NUI Request[${path}] with the following data:`); + IR8.debugPrint(data); + + return $.ajax({ + url: `https://${GetParentResourceName()}/${path}`, + type: 'POST', + dataType: 'json', + data: JSON.stringify(data), + }); + }, + + /** + * Message handler for NUI events + */ + messageHandler: (e) => { + + // Set the current event + currentEvent = event; + + // If data action is not provided + if (!e.data.action) { + IR8.debugPrint('Message received, but no action present.'); + return false; + } + + if (Object.prototype.hasOwnProperty.call(IR8.handlers, e.data.action)) { + const handler = IR8.handlers[e.data.action]; + if (typeof handler === 'function') { + IR8.debugPrint(`Invoking Event[${e.data.action}]`); + return handler(e.data); + } + } + + return IR8.debugPrint(`Event[${e.data.action}] called, but no handler for event is present or action is not allowed.`); + }, + + /** + * Events to run on document ready. + */ + readyEvents: () => { + + // Close button in header + $('.actionable').on('click', function() { + IR8.nuiRequest('hide'); + }); + + // When esc key is pressed + $(document).on('keyup', function(e) { + if (e.key == 'Escape') { + IR8.nuiRequest('hide'); + } + }); + }, + + /** + * Shows Main Alert + * + * Must have the following in index somewhere for this function to work: + * + * + */ + showMainAlert: (txt, type = 'danger') => { + if ($('#main-alert').length) { + $('#main-alert').hide(); + + $('#main-alert') + .removeClass('alert-danger') + .removeClass('alert-warning') + .removeClass('alert-success'); + + $('#main-alert').addClass(`alert-${type}`); + $('#main-alert').html(txt).show(); + } + }, + + /** + * Shows alert + * + * Must have the following in index somewhere for this function to work: + * + * + */ + showViewAlert: (txt, type = 'danger') => { + if ($('#view-alert').length) { + $('#view-alert').hide(); + + $('#view-alert') + .removeClass('alert-danger') + .removeClass('alert-warning') + .removeClass('alert-success'); + + $('#view-alert').addClass(`alert-${type}`); + $('#view-alert').html(txt).show(); + } + }, + + /** + * Shows alert + * + * Must have the following in index somewhere for this function to work: + * + * + */ + showAlert: (txt, type = 'danger') => { + if ($('#alert').length) { + $('#alert').hide(); + + $('#alert') + .removeClass('alert-danger') + .removeClass('alert-warning') + .removeClass('alert-success'); + + $('#alert').addClass(`alert-${type}`); + $('#alert').html(txt).show(); + } + }, + + /** + * Sets theme data for the dom + */ + setTheme: (data) => { + + + /** + * Handle custom theme + */ + if (data.theme) { + + if (data.theme.Title) { + + if (IR8.isAdmin) { + $('.title-container > .title').html(data.theme.Title.Admin); + } + else { + $('.title-container > .title').html(data.theme.Title.Player); + } + } + + if (data.theme.Colors.Background) { + $('#modal .modal-content').css('background-color', data.theme.Colors.Background); + } + + if (data.theme.Colors.Text) { + $('body').css('color', data.theme.Colors.Text); + $('.action').css('color', data.theme.Colors.Text); + } + } + }, + + /** + * Sets categories for tickets + */ + setCategories: () => { + if (IR8.state.categories.length) { + $('#category').html(''); + IR8.state.categories.forEach((category) => { + $('#category').append(``); + }); + } + }, + + /** + * Hides/shows disclaimer message before submission of ticket + * if enabled in the config + */ + setDisclaimer: () => { + + // Show disclaimer if there is one. + if (IR8.state.disclaimer !== false) { + $('#disclaimer').html(``); + } + else { + $('#disclaimer').html(''); + } + }, + + /** + * Finds the status data for a specific data + * and returns the object + */ + getStatusData: (status) => { + let statusData = false; + + for (let i = 0; i < IR8.state.statuses.length; i++) { + if (status.toLowerCase() == IR8.state.statuses[i].label.toLowerCase()) { + statusData = IR8.state.statuses[i]; + } + } + + return statusData; + }, + + /** + * Handles writing ticket replies to the dom + */ + handleReplies: (replies) => { + $('#replies').html(''); + + if (Array.isArray(replies)) { + if (replies.length) { + replies.forEach((reply) => { + $('#replies').append( + ` +
+
+

${reply.name}: ${reply.message}

+
+
+ `, + ); + }); + } + } + }, + + /** + * Loads ticket data + */ + loadTicket: async (id) => { + const res = await IR8.nuiRequest('ticket', { + id: id, + }); + + /** + * If a successful response was not returned. + */ + if (!res.success) { + return IR8.showMainAlert('Unable to retrieve ticket information for ticket ' + id, 'error'); + } + + /** + * Get dom elements we need to alter + */ + const ticketId = $('#ticket-id'); + const ticketTitle = $('#ticket-title'); + const ticketMessage = $('#ticket-message'); + const ticketName = $('#ticket-name'); + + /** + * If is admin, show the status setter + */ + if (IR8.isAdmin) { + const buttonTicketStatus = $('#ticket-status'); + const buttonTicketStatuses = $('#ticket-statuses'); + + buttonTicketStatus.html(res.status); + buttonTicketStatuses.html(''); + IR8.state.statuses.forEach((status) => { + buttonTicketStatuses.append( + `
  • ${status.label}
  • `, + ); + }); + + $('#ticket-status-container').show(); + } + else { + $('#ticket-status-container').hide(); + } + + /** + * Set general ticket data + */ + ticketId.html('Ticket: #' + res.id); + ticketTitle.html(res.title); + ticketMessage.html(res.message); + + /** + * If position is shared and is admin + */ + if (IR8.isAdmin && res.position) { + const position = JSON.parse(res.position); + + ticketMessage.append( + `
    Position specified for ticket:
      Teleport to Position
    ${position.x}, ${position.y}, ${position.z}
    `, + ); + } + + /** + * Sets the data-id attribute for the reply submit button + */ + $('#reply-submit').data('id', res.id); + + /** + * If there are replies, write them to the dom + */ + if (res.replies) { + IR8.handleReplies(res.replies); + } + + /** + * If a name is set, show it + */ + if (res.name) { + ticketName.html(`Submitted by: ${res.name}`).show(); + } + else { + ticketName.html('').hide(); + } + + // Check if status allows replies. + const statusData = IR8.getStatusData(res.status); + if (statusData) { + if (statusData.allowReplies === true) { + $('#reply-form').show(); + } + else { + $('#reply-form').hide(); + } + } + else { + $('#reply-form').hide(); + } + + /** + * Hide/show certain elements + */ + $('#form').hide(); + $('#view-ticket').show(); + $('#modal .modal-side').show(); + }, + + /** + * Handles reply submission to a ticket + */ + reply: async (id, message) => { + if (!id) { + return IR8.showViewAlert('There was an issue with replying. Please try again.'); + } + + if (!message) { + return IR8.showViewAlert('You must provide a message in your reply.'); + } + + const res = await IR8.nuiRequest('reply', { + ticket_id: id, + message: message, + }); + + if (!res.success) { + return IR8.showViewAlert('There was an issue with replying. Please try again.'); + } + + $('#reply').val(''); + await IR8.loadTicket(id); + }, + + /** + * Handles the updating of a ticket status + */ + updateTicketStatus: async (id, status) => { + const res = await IR8.nuiRequest('status', { + id: id, + status: status, + }); + + if (!res.success) { + return IR8.showViewAlert('There was an issue updating the status. Please try again.'); + } + + await IR8.loadTicket(id); + }, + + /** + * Resets a form + */ + resetForm: () => { + $('#title').val(''); + $('#category').val('General'); + $('#message').val(''); + }, + + /** + * Sends teleport request to the resource + */ + teleport: (x, y, z) => { + IR8.nuiRequest('teleport', { x, y, z }); + }, + + /** + * Default handlers + * + * You can override defaults. Example: IR8.handlers.init = () => {} + */ + handlers: { + + init: (data) => { + + if (data.debug) { + IR8.debug = data.debug; + IR8.debugPrint('Setting debug to ' + data.debug); + } + + if (typeof data.admin !== 'undefined') { + IR8.isAdmin = data.admin; + IR8.debugPrint('Setting isAdmin to ' + data.admin); + } + + if (typeof data.ticketConfiguration !== 'undefined') { + + if (typeof data.ticketConfiguration.Categories !== 'undefined') { + IR8.state.categories = data.ticketConfiguration.Categories; + IR8.debugPrint('[Ticket Configuration] Setting categories'); + } + + if (typeof data.ticketConfiguration.Statuses !== 'undefined') { + IR8.state.statuses = data.ticketConfiguration.Statuses; + IR8.debugPrint('[Ticket Configuration] Setting statuses'); + } + + if (typeof data.ticketConfiguration.Disclaimer !== 'undefined') { + IR8.state.disclaimer = data.ticketConfiguration.Disclaimer; + IR8.debugPrint('[Ticket Configuration] Setting disclaimer'); + } + } + }, + }, +}; + +/** + * =================================================== + * =================================================== + * NUI LOGIC + * =================================================== + * =================================================== + */ + +/** + * Main NUI Element to show or hide + */ +const mainNuiElement = '#modal'; + +/** + * =================================================== + * MESSAGE EVENT HANDLERS + * =================================================== + */ +IR8.handlers.show = (data) => { + + if (data.theme) { + IR8.setTheme(data); + } + + // Reset privs in case group has changed + if (typeof data.admin !== 'undefined') { + IR8.isAdmin = data.admin; + IR8.debugPrint('Setting isAdmin to ' + data.admin); + } + + // Reset categories in case they've changed since last open + IR8.setCategories(); + + // Reset disclaimer in case it has changed since last open + IR8.setDisclaimer(); + + $(mainNuiElement).css({ display: 'flex' }); +}; + +/** + * Hides UI + */ +IR8.handlers.hide = () => { + $(mainNuiElement).fadeOut(); +}; + +/** + * Displays Tickets + */ +IR8.handlers.tickets = (data) => { + + if (data.tickets) { + IR8.state.tickets = data.tickets; + + $('#tickets-list').html(''); + + if (IR8.state.tickets.length == 0) { + return $('#tickets-list').html(` + + No tickets to list at this time. + + `); + } + + IR8.state.tickets.forEach((item) => { + + const status = item.status.toLowerCase(); + let badgeType = 'default'; + + for (let i = 0; i < IR8.state.statuses.length; i++) { + if (status == IR8.state.statuses[i].label.toLowerCase()) { + badgeType = IR8.state.statuses[i].badgeType; + } + } + + $('#tickets-list').append(` + + ${item.id} + ${item.title} + ${item.category} + ${item.status.charAt(0).toUpperCase() + item.status.slice(1)} + + View + + + `); + }); + } +}; + +$(document).ready(function() { + IR8.readyEvents(); + + /** + * ====================================== + * ADDITIONAL READY EVENTS + * ====================================== + */ + + // Opens the creation/modification form + $('#open-form').on('click', function(e) { + e.preventDefault(); + $('#view-ticket').hide(); + $('#form').show(); + $('#modal .modal-side').show(); + }); + + // Closes the creation/modification form + $('#close-form').on('click', function(e) { + e.preventDefault(); + $('#modal .modal-side').hide(); + $('#view-ticket').hide(); + $('#form').hide(); + }); + + $('#refresh-tickets').on('click', function(e) { + e.preventDefault(); + IR8.nuiRequest('tickets'); + }); + + /** + * ====================================== + * REPLY HANDLER + * ====================================== + */ + + $('#reply-submit').on('click', function() { + const id = $(this).data('id'); + const message = $('#reply').val(); + IR8.reply(id, message); + }); + + /** + * ====================================== + * TICKET FORM SUBMISSION + * ====================================== + */ + + // Submits the form + $('#form').on('submit', async function(e) { + e.preventDefault(); + + // Get all vars + const title = $('#title').val(); + const category = $('#category').val(); + const message = $('#message').val(); + + if (!title) { + return IR8.showAlert('The title is required.'); + } + + if (!category) { + return IR8.showAlert('The category is required.'); + } + + if (!message) { + return IR8.showAlert('The message is required.'); + } + + let position = false; + if ($('#position').is(':checked')) { + position = true; + } + + // Create the data object + const data = { + title, + category, + message, + position, + }; + + IR8.debugPrint(JSON.stringify(data)); + const res = await IR8.nuiRequest('create', data); + + if (!res.success) { + + if (res.error) { + return IR8.showAlert(res.error); + } + else { + return IR8.showAlert('Unable to create ticket. Please try again'); + } + } + + $('#form').hide(); + $('#modal .modal-side').hide(); + IR8.resetForm(); + + return IR8.showMainAlert('Ticket was created successfully', 'success'); + }); +}); + +/** + * =================================================== + * MESSAGE EVENT HANDLER SETUP + * =================================================== + */ +window.addEventListener('message', function(event) { + IR8.messageHandler(event); +}); \ No newline at end of file diff --git a/server-data/resources/[esx_addons]/tickets/server/main.lua b/server-data/resources/[esx_addons]/tickets/server/main.lua new file mode 100644 index 000000000..9fae2ff7c --- /dev/null +++ b/server-data/resources/[esx_addons]/tickets/server/main.lua @@ -0,0 +1,225 @@ +------------------------------------------------- +-- +-- LOGGIN CONFIGURATION +-- Thanks to complex from Project Sloth for the +-- suggestion to move this config to here. +-- +-- Thanks to simsonas86 for fivemerr support +-- +------------------------------------------------- + +-- Send discord notifications when tickets are created / updated +Logging = { + + -- Only sends webhooks if this isn't empty + LoggingService = "discord", -- 'discord' | 'fivemerr' (discord is not recommended as it is not a logging service, fivemerr is a free alternative) + + -- Discord webhook url or Fivemerr API token + LoggingTarget = "url", + + -- The author name of the webhook + AuthorName = "IR8 Ticket Manager", +} + +------------------------------------------------- +-- +-- COMMANDS +-- +------------------------------------------------- +lib.addCommand(IR8.Config.Commands.Tickets, { + help = IR8.Config.Commands.TicketsDescription, + params = {}, +}, function(source, args, raw) + local hasAdminPermission = IR8.Utilities.HasPermission(source) + TriggerClientEvent(IR8.Config.ClientCallbackPrefix .. "ShowNUI", source, hasAdminPermission) +end) + +------------------------------------------------- +-- +-- NOTIFICATIONS +-- +------------------------------------------------- +function SendNotificationIfOnline(identifier, title, notification, type) + local src = IR8.Bridge.Server.GetPlayerSourceIfOnlineByIdentifier(identifier) + + if src then + IR8.Utilities.NotifyFromServer(src, "ticket_manager", title, notification, type) + end +end + +------------------------------------------------- +-- +-- CALL BACKS +-- +------------------------------------------------- + +-- Return admin privs (bool) +lib.callback.register(IR8.Config.ServerCallbackPrefix .. "HasAdminPermissions", function(src) + return IR8.Utilities.HasPermission(src) +end) + +-- Load all tickets +lib.callback.register(IR8.Config.ServerCallbackPrefix .. "Tickets_Load", function(src) + IR8.Utilities.DebugPrint("[EVENT] " .. IR8.Bridge.Server.GetPlayerIdentifier(src) .. " loaded ticket list data.") + + -- Check if user has permissions and get their identifier + local hasAdminPermission = IR8.Utilities.HasPermission(src) + local identifier = IR8.Bridge.Server.GetPlayerIdentifier(src) + + -- Pull tickets based on privelage + return IR8.Database.GetTickets(hasAdminPermission, identifier) +end) + +-- Load ticket data +lib.callback.register(IR8.Config.ServerCallbackPrefix .. "Ticket_Load", function(src, data) + IR8.Utilities.DebugPrint("[EVENT] " .. IR8.Bridge.Server.GetPlayerIdentifier(src) .. " loaded ticket data for ticket id: " .. data.id .. ".") + + -- Get ticket data from database + return IR8.Database.GetTicket(data.id) +end) + +-- Update ticket status +lib.callback.register(IR8.Config.ServerCallbackPrefix .. "Ticket_UpdateStatus", function(src, data) + IR8.Utilities.DebugPrint("[EVENT] " .. IR8.Bridge.Server.GetPlayerIdentifier(src) .. " updated ticket status for id: " .. data.id .. " to " .. data.status) + + local name = IR8.Bridge.Server.GetPlayerName(src) + local res = IR8.Database.UpdateTicketStatus(data.id, data.status) + + if res.success then + local ticketData = IR8.Database.GetTicket(data.id) + if ticketData then + SendNotificationIfOnline(ticketData.identifier, "Ticket Status", "Your ticket status has been updated to " .. data.status .. ".") + end + + -- Send discord webhook + IR8.Utilities.DebugPrint("Sending discord notification for created ticket.") + SendLog({ + title = "Ticket Status Update", + message = "A ticket status was updated to " .. data.status .. " by " .. name .. " for Ticket #" .. data.id .. " - " .. ticketData.title, + source = src, + }) + end + + -- Get ticket data from database + return res +end) + +-- For creating a ticket +lib.callback.register(IR8.Config.ServerCallbackPrefix .. "Ticket_CreateReply", function(src, data) + local identifier = IR8.Bridge.Server.GetPlayerIdentifier(src) + local name = IR8.Bridge.Server.GetPlayerName(src) + local res = IR8.Database.CreateReply(identifier, name, data) + + if res.success then + local ticketData = IR8.Database.GetTicket(data.ticket_id) + if ticketData then + SendNotificationIfOnline(ticketData.identifier, "Ticket Reply", "You have received a reply on a ticket you created.") + end + + -- Send discord webhook + IR8.Utilities.DebugPrint("Sending discord notification for created ticket.") + SendLog({ + title = "New Ticket Reply", + message = "A ticket was replied to by " .. name .. " for Ticket #" .. data.ticket_id .. " - " .. ticketData.title, + source = src, + }) + end + + return res +end) + +-- For creating a ticket +lib.callback.register(IR8.Config.ServerCallbackPrefix .. "Ticket_Create", function(src, data) + local identifier = IR8.Bridge.Server.GetPlayerIdentifier(src) + local name = IR8.Bridge.Server.GetPlayerName(src) + local res = IR8.Database.CreateTicket(identifier, name, data) + + if res.success then + -- Send discord webhook + IR8.Utilities.DebugPrint("Sending discord notification for created ticket.") + SendLog({ + title = "Ticket Created", + message = "A ticket was created with title: " .. data.title .. " by " .. name, + source = src, + }) + end + + return res +end) + +----------------------------------------------------------- +-- +-- DISCORD WEBHOOK +-- +----------------------------------------------------------- + +function SendDiscordEmbed(options) + if Logging.LoggingTarget == "url" then + lib.print.error("Attempted to create a log with discord, but webhook url is not defined!") + return + end + + if type(options) ~= "table" then + return false + end + + if not options.title then + return false + end + + if not options.message then + return false + end + + local embed = { + { + ["title"] = "**" .. options.title .. "**", + ["description"] = options.message, + }, + } + + if options.color then + embed[1].color = options.color + end + + if options.footer then + embed[1].footer = { + ["text"] = options.footer, + } + end + + PerformHttpRequest(Logging.LoggingTarget, function(err, text, headers) + print(err) + end, "POST", json.encode({ username = Logging.AuthorName, embeds = embed }), { ["Content-Type"] = "application/json" }) +end + +function SentFivemerrLog(options) + if Logging.LoggingTarget == "url" then + lib.print.error("Attempted to create a log with fivemerr, but API token is not defined!") + return + end + + local data = { + ["level"] = "info", + ["message"] = options.title, + ["resource"] = tostring(GetCurrentResourceName()), + ["metadata"] = { + ["server-id"] = tostring(options.source), + ["message"] = options.message, + }, + } + + PerformHttpRequest("https://api.fivemerr.com/v1/logs", function(err, text, headers) + print(err) + end, "POST", json.encode(data), { ["Content-Type"] = "application/json", ["Authorization"] = tostring(Logging.LoggingTarget) }) +end + +function SendLog(options) + if Logging.LoggingService == "discord" then + SendDiscordEmbed(options) + elseif Logging.LoggingService == "fivemerr" then + SentFivemerrLog(options) + else + return + end +end diff --git a/server-data/resources/[esx_addons]/tickets/shared/bridge.lua b/server-data/resources/[esx_addons]/tickets/shared/bridge.lua new file mode 100644 index 000000000..96c1bab81 --- /dev/null +++ b/server-data/resources/[esx_addons]/tickets/shared/bridge.lua @@ -0,0 +1,144 @@ +------------------------------------------------------------ +-- CORE BRIDGE DETERMINATION +------------------------------------------------------------ +IR8.Bridge = { + + Core = false, + + Client = { + EventPlayerLoaded = false + }, + + -- Get the core object based on framework provided + GetCoreObject = function() + if not IR8.Bridge.Core then + + -- If esx + if IR8.Config.Framework == 'esx' then + IR8.Bridge.Core = exports['es_extended']:getSharedObject() + IR8.Bridge.Client.EventPlayerLoaded = "esx:playerLoaded" + + -- If qb + elseif IR8.Config.Framework == 'qb' then + IR8.Bridge.Core = exports['qb-core']:GetCoreObject() + IR8.Bridge.Client.EventPlayerLoaded = "QBCore:Client:OnPlayerLoaded" + + -- If standalone + else + IR8.Bridge.Core = "none" + end + end + + return IR8.Bridge.Core + end, + + Server = { + + GetPlayerName = function(src) + + -- If esx + if IR8.Config.Framework == 'esx' and IR8.Bridge.Core then + local xPlayer = IR8.Bridge.Core.GetPlayerFromId(src) + if xPlayer == nil then + return nil + end + return xPlayer.getName() + + -- If qb + elseif IR8.Config.Framework == 'qb' and IR8.Bridge.Core then + local Player = IR8.Bridge.Core.Functions.GetPlayer(src) + return Player.PlayerData.charinfo.firstname .. " " .. Player.PlayerData.charinfo.lastname + + -- If standalone + else + return nil + end + end, + + GetPlayerIdentifier = function(src) + + -- If esx + if IR8.Config.Framework == 'esx' and IR8.Bridge.Core then + local xPlayer = IR8.Bridge.Core.GetPlayerFromId(src) + if xPlayer == nil then + return nil + end + return xPlayer.getIdentifier() + + -- If qb + elseif IR8.Config.Framework == 'qb' and IR8.Bridge.Core then + local Player = IR8.Bridge.Core.Functions.GetPlayer(src) + return Player.PlayerData.citizenid + + -- If standalone + else + return nil + end + end, + + GetPlayerPermission = function(src) + local groups = {} + + -- If esx + if IR8.Config.Framework == 'esx' and IR8.Bridge.Core then + local xPlayer = IR8.Bridge.Core.GetPlayerFromId(src) + if xPlayer == nil then + return groups + end + local Group = xPlayer.getGroup() + table.insert(groups, Group) + + -- If qb + elseif IR8.Config.Framework == 'qb' and IR8.Bridge.Core then + local permissions = IR8.Bridge.Core.Functions.GetPermission(src) + + for g, hasPerm in pairs(permissions) do + if hasPerm == true then + table.insert(groups, g) + end + end + + -- If standalone + else + -- If standalone, you need to write logic here for adding permission to group table + -- Example: ["admin"] + -- table.insert(groups, "admin") + end + + return groups + end, + + GetPlayerSourceIfOnlineByIdentifier = function(identifier) + local src = nil + + -- Iterate through ESX online players and find the identifier that matches. + if IR8.Config.Framework == 'esx' and IR8.Bridge.Core then + local xPlayers = IR8.Bridge.Core.GetPlayers() + + for i = 1, #xPlayers, 1 do + local xPlayer = IR8.Bridge.Core.GetPlayerFromId(xPlayers[i]) + + if xPlayer.getIdentifier() == identifier then + src = xPlayer.source + end + end + + -- Find player by citizen id (only returns if online) + elseif IR8.Config.Framework == 'qb' and IR8.Bridge.Core then + local Player = IR8.Bridge.Core.Functions.GetPlayerByCitizenId(identifier) + if Player ~= nil then + src = Player.PlayerData.source + end + + -- If standalone + else + -- If standalone, you need to write logic here for returning player's source id and + -- set it to src variable + end + + return src + end + } +} + +IR8.Bridge.Core = IR8.Config.Framework ~= 'none' and IR8.Bridge.GetCoreObject() or nil diff --git a/server-data/resources/[esx_addons]/tickets/shared/config.lua b/server-data/resources/[esx_addons]/tickets/shared/config.lua new file mode 100644 index 000000000..3cb2dbaad --- /dev/null +++ b/server-data/resources/[esx_addons]/tickets/shared/config.lua @@ -0,0 +1,95 @@ +-- Create a default table for the IR8 object +IR8 = {} + +------------------------------------------------------------ +-- Ticket Manager Configuration +------------------------------------------------------------ +IR8.Config = { + + -- Enables development printing + Debugging = false, + + -- Server framework + -- If set to none, please check `shared/core.lua` for information on how to support core functions. + Framework = "esx", -- "esx" | "qb" | "none" + + -- Event related vars + ServerCallbackPrefix = GetCurrentResourceName() .. ":Server", + ClientCallbackPrefix = GetCurrentResourceName() .. ":Client", + + -- Ticket Configuration Variables + TicketConfiguration = { + + -- Available Categories to choose + Categories = { + "General", + "Bug Report", + "Rule Break" + }, + + -- Available statuses to set tickets to + -- Badge Type uses bootstraps badge classes (warning, info, success, error) + Statuses = { + { + label = "Open", + badgeType = "info", + allowReplies = true -- Participants can reply if this is true and in this state + }, + { + label = "In Progress", + badgeType = "warning", + allowReplies = true -- Participants can reply if this is true and in this state + }, + { + label = "Closed", + badgeType = "success", + allowReplies = false -- Participants can reply if this is true and in this state + } + }, + + -- Default status when a ticket is created, this should also exist in "Statuses" + DefaultStatus = "Open", + + -- Disclaimer before submit button, set to false to hide. + Disclaimer = "Please allow up to 24 hours for a staff member to process your ticket." + }, + + -- Table definitions + DatabaseTables = { + + -- Where general ticket information is stored + Tickets = "ir8_ticket", + + -- Where ticket messages are stored + Messages = "ir8_ticket_message" + }, + + -- Those with the following ace permissions will have admin access + AdminPermissions = { "ticket.admin" }, + + -- Command information + Commands = { + + -- Command to manage blips + Tickets = "tickets", + TicketsDescription = "View ticket system", + }, + + -- Customize NUI Theme + Theme = { + + Title = { + Admin = "Ticket Manager", + Player = "My Tickets" + }, + + Colors = { + + -- Background of the modal window + Background = "rgba(19, 22, 24, 0.9)", + + -- Text color + Text = "#ffffff" + } + } +} \ No newline at end of file diff --git a/server-data/resources/[esx_addons]/tickets/shared/database.lua b/server-data/resources/[esx_addons]/tickets/shared/database.lua new file mode 100644 index 000000000..053544260 --- /dev/null +++ b/server-data/resources/[esx_addons]/tickets/shared/database.lua @@ -0,0 +1,88 @@ +-- Attaches to the IR8 table +-- Can only call these from server side +IR8.Database = { + + -- Get rows + GetTickets = function(admin, identifier) + local rows = MySQL.query.await('SELECT * FROM `' .. IR8.Config.DatabaseTables.Tickets .. '` WHERE identifier = ? ORDER BY id DESC', { + identifier + }) + + -- If admin, pull all tickets + if admin then + rows = MySQL.query.await('SELECT * FROM `' .. IR8.Config.DatabaseTables.Tickets .. '` ORDER BY id DESC') + end + + return rows + end, + + -- Get rows + GetReplies = function(id) + local rows = MySQL.query.await('SELECT * FROM `' .. IR8.Config.DatabaseTables.Messages .. '` WHERE ticket_id = ? ORDER BY id DESC', { + id + }) + + return rows + end, + + -- Get ticket data + GetTicket = function(id) + local data = MySQL.single.await('SELECT * FROM `' .. IR8.Config.DatabaseTables.Tickets .. '` WHERE id = ?', { + id + }) + + if data then + data.success = true + data.replies = IR8.Database.GetReplies(data.id) + else + data = { success = false } + end + + return data + end, + + -- Updates ticket status + UpdateTicketStatus = function (id, status) + + local query = 'UPDATE `' .. IR8.Config.DatabaseTables.Tickets .. '` SET status = ? WHERE id = ?' + local res = MySQL.query.await(query, { + status, + id + }) + + return { success = res and true or false } + end, + + -- Creates a ticket reply + CreateReply = function (identifier, name, data) + + local query = 'INSERT INTO `' .. IR8.Config.DatabaseTables.Messages .. '`(ticket_id, name, message, identifier) VALUES(?, ?, ?, ?)' + local res = MySQL.insert.await(query, { + data.ticket_id, + name, + data.message, + identifier + }) + + return { success = res and true or false } + end, + + -- Creates a ticket + CreateTicket = function (identifier, name, data) + + local position = data.position and data.position or nil + + local query = 'INSERT INTO `' .. IR8.Config.DatabaseTables.Tickets .. '`(title, category, name, message, status, identifier, position) VALUES(?, ?, ?, ?, ?, ?, ?)' + local res = MySQL.insert.await(query, { + data.title, + data.category, + name, + data.message, + IR8.Config.TicketConfiguration.DefaultStatus, + identifier, + position + }) + + return { success = res and true or false, ticketId = res } + end, +} diff --git a/server-data/resources/[esx_addons]/tickets/shared/utilities.lua b/server-data/resources/[esx_addons]/tickets/shared/utilities.lua new file mode 100644 index 000000000..530e19bda --- /dev/null +++ b/server-data/resources/[esx_addons]/tickets/shared/utilities.lua @@ -0,0 +1,79 @@ +-- Attaches to the IR8 table +-- Example call : IR8.Utilities.DebugPrint('foo-bar') +IR8.Utilities = { + + --------------------------------------------------------- + -- + -- DEBUGGING + -- + --------------------------------------------------------- + + DebugPrint = function(...) + if not IR8.Config.Debugging then + return + end + + local args = { ... } + + local appendStr = "" + for _, v in ipairs(args) do + appendStr = appendStr .. " " .. tostring(v) + end + + print(appendStr) + end, + + --------------------------------------------------------- + -- + -- Permission Check + -- + --------------------------------------------------------- + + HasPermission = function(src) + if not src or src == "" then + return false + end + local permissions = IR8.Config.AdminPermissions + if not permissions then + return false + end + + if type(permissions) ~= "table" then + return IsPlayerAceAllowed(src, permissions) + end + + for _, permission in pairs(permissions) do + if IsPlayerAceAllowed(src, permission) then + return true + end + end + + return false + end, + + --------------------------------------------------------- + -- + -- NOTIFICATIONS + -- + --------------------------------------------------------- + + -- Server side notification + NotifyFromServer = function(source, id, title, message, type) + TriggerClientEvent("ox_lib:notify", source, { + id = id, + title = title, + description = message, + type = type, + }) + end, + + -- Client side notification + Notify = function(id, title, message, type) + lib.notify({ + id = id, + title = title, + description = message, + type = type, + }) + end, +} diff --git a/server-data/server.cfg b/server-data/server.cfg index ba5812f4f..9ddcca1ad 100644 --- a/server-data/server.cfg +++ b/server-data/server.cfg @@ -35,6 +35,9 @@ add_ace resource.es_extended command.add_principal allow add_ace resource.es_extended command.remove_principal allow add_ace resource.es_extended command.stop allow +# Ticket Administration Ace +add_ace group.admin ticket.admin allow + ## [Core] ensure oxmysql ensure es_extended