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Companion Pi not connecting to select devices #122

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CloudIridum opened this issue Aug 17, 2024 · 0 comments
Open

Companion Pi not connecting to select devices #122

CloudIridum opened this issue Aug 17, 2024 · 0 comments

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@CloudIridum
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Hi there,

I've got a Pi5 running companion Pi with a POE hat. When connected to the network, my Pi is only able to connect to the ATEM constellation and ATEM mini. I can see my hyperdeck but I cannot connect to it, and I cannot connect to my KiPro Ultra. I do not have my ATEM's connected as a controller for the hyperdeck and even when I disconnect the ATEM's I can see the hyperdeck but still cannot connect.

Hyperdeck logs: Blank, I don't get any and it just says connecting under connections, but I do see it under Edit connection > Device
Kipro logs: Error connecting to KiPro

I have these all under the same network and verify I can connect to them all with my laptop running companion.

Companion Pi Software: I've loaded current stable software, current beta software and even an older version of companion from Feb 2024 and still cannot resolve this.

Any help would be appreciated.

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