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DEVDOCS-5274: [update] GQL Overview, clarify no multiple sign in support #2122

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@bc-traciporter bc-traciporter commented Dec 26, 2023

DEVDOCS-5274

What changed?

Document the fact that a customer can only be logged into one device at a time

Release notes draft

Anything else?

ping {names}

@slsriehl slsriehl changed the title DEVDOCS-5274: [update] Add note about multiple logins DEVDOCS-5274: [update] GQL Overview, clarify no multiple sign in support Dec 28, 2023
If you're using the GraphQL Storefront API from a browser, for example, on top of your Stencil storefront, you can use the Customer Login mutation to sign in to a customer account with an email address and a password. This will set a session cookie in the browser, which will authenticate the customer account on future requests.

<Callout type="info">
Customers cannot have multiple log-ins from different devices.
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@slsriehl slsriehl Dec 28, 2023

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Suggested change
Customers cannot have multiple log-ins from different devices.
Note: A customer cannot be signed in to their account on multiple devices at the same time.

@@ -222,6 +226,9 @@ mutation Login($email: String!, $pass: String!) {
}
}
```
<Callout type="info">
NOTE: Customers are restricted from multiple logins from different devices.
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Suggested change
NOTE: Customers are restricted from multiple logins from different devices.
Note: A customer cannot be signed in to their account on multiple devices at the same time.

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can we say more about the default behavior here? does BC automatically sign them out of the old device when you run the customer login mutation for a session on a new device?

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Successor branch is https://github.com/bigcommerce/docs/tree/DEVDOCS-5274.

@slsriehl slsriehl closed this Dec 28, 2023
bc-traciporter added a commit to bigcommerce/docs that referenced this pull request Jan 4, 2024
…rt (#10)

<!-- Ticket number or summary of work -->
# [DEVDOCS-5274]


## What changed?
Document the fact that a customer can only be logged into one device at
a time

## Release notes draft
<!-- Provide an entry for the release notes using simple, conversational
language. Don't be too technical. Explain how the change will benefit
the merchant and link to the feature.

Examples:
* The newly-released [X feature] is now available to use. Now, you’ll be
able to [perform Y action].
* We're happy to announce [X feature], which can help you [perform Y
action].
* [X feature] helps you to create [Y response] using the [Z query
parameter]. Now, you can deliver [ex, localized shopping experiences for
your customers].
* Fixed a bug in the [X endpoint]. Now the [Y field] will appear when
you click [Z option]. -->
* 

## Anything else?
Old PR: bigcommerce/dev-docs#2122

ping {names}


[DEVDOCS-5274]:
https://bigcommercecloud.atlassian.net/browse/DEVDOCS-5274?atlOrigin=eyJpIjoiNWRkNTljNzYxNjVmNDY3MDlhMDU5Y2ZhYzA5YTRkZjUiLCJwIjoiZ2l0aHViLWNvbS1KU1cifQ

---------

Co-authored-by: Sarah Riehl <[email protected]>
Co-authored-by: bc-andreadao <[email protected]>
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2 participants