(no ticket): [repo] PR template, add release notes section (#2110)

Co-authored-by: Sarah Riehl <[email protected]>

pull_request_template.md

@@ -1,11 +1,22 @@
+<!-- Ticket number or summary of work -->
 # [DEVDOCS-]
-{Ticket number or summary of work}
+
 
 ## What changed?
-Provide a bulleted list in the present tense
+<!-- Provide a bulleted list in the present tense -->
+* 
+
+## Release notes draft
+<!-- Provide an entry for the release notes using simple, conversational language. Don't be too technical. Explain how the change will benefit the merchant and link to the feature.
+
+Examples:
+* The newly-released [X feature] is now available to use. Now, you’ll be able to [perform Y action].
+* We're happy to announce [X feature], which can help you  [perform Y action].
+* [X feature] helps you to create [Y response] using the [Z query parameter]. Now, you can deliver [ex, localized shopping experiences for your customers].
+* Fixed a bug in the [X endpoint]. Now the [Y field] will appear when you click [Z option]. -->
 * 
 
 ## Anything else?
-Add related PRs, salient notes, ticket numbers, etc.
+<!-- Add related PRs, salient notes, additional ticket numbers, etc. -->
 
 ping {names}