diff --git a/emma/model/__init__.py b/emma/model/__init__.py
index 2410ebc..ff4cd90 100644
--- a/emma/model/__init__.py
+++ b/emma/model/__init__.py
@@ -5,6 +5,7 @@
 
 
 SERIALIZED_DATETIME_FORMAT = "@D:%Y-%m-%dT%H:%M:%S"
+SERIALIZED_DATETIME_ALT_FORMAT = "%Y-%m-%d %H:%M:%S.%f"
 
 
 def str_fields_to_datetime(fields, raw):
@@ -13,6 +14,12 @@ def str_fields_to_datetime(fields, raw):
         for x in raw.items() if x[0] in fields and x[1] is not None)
 
 
+def str_fields_to_datetime_alt(fields, raw):
+    """Parses Emma date fields to :class:`datetime` objects"""
+    return dict((x[0], datetime.strptime(x[1], SERIALIZED_DATETIME_ALT_FORMAT))
+                for x in raw.items() if x[0] in fields and x[1] is not None)
+
+
 class BaseApiModel(collections.MutableMapping):
     """Creates a model with dictionary access"""
     def __init__(self, raw=None):
diff --git a/emma/model/account.py b/emma/model/account.py
index 9898eb7..118ea22 100644
--- a/emma/model/account.py
+++ b/emma/model/account.py
@@ -12,6 +12,7 @@
 import emma.model.search
 import emma.model.trigger
 import emma.model.webhook
+import emma.model.automation
 
 
 class Account(object):
@@ -54,6 +55,7 @@ def __init__(self, account_id, public_key, private_key):
         self.searches = AccountSearchCollection(self)
         self.triggers = AccountTriggerCollection(self)
         self.webhooks = AccountWebHookCollection(self)
+        self.workflows = AccountWorkflowCollect(self)
 
 
 class AccountFieldCollection(BaseApiModel):
@@ -1132,3 +1134,85 @@ def list_events(self):
         """
         path = '/webhooks/events'
         return self.account.adapter.get(path)
+
+
+class AccountWorkflowCollect(BaseApiModel):
+    """
+    Encapsulates operations for the set of :class:`Workflow` objects of an
+    :class:`account`
+
+    :param account: The Account which owns this collection
+    :type account: :class:`Account`
+    """
+
+    def __init__(self, account):
+        self.account = account
+        super(AccountWorkflowCollect, self).__init__()
+
+    def factory(self, raw=None):
+        """
+        New :class:`Workflow` factory
+
+        :param raw: Raw data with which to populate class
+        :type raw: :class:`dict`
+        :rtype: :class:`Workflow`
+
+        Usage::
+
+            >>> from emma.model.account import Account
+            >>> acct = Account(1234, "08192a3b4c5d6e7f", "f7e6d5c4b3a29180")
+            >>> acct.workflows.factory()
+            <Workflow{}>
+            >>> acct.triggers.factory({'id': u"test-automation-id", ...})
+            <Workflow{'id': ...}>
+        """
+        return emma.model.automation.Workflow(self.account, raw)
+
+    def fetch_all(self):
+        """
+        Lazy-loads the full set of :class:`Workflow` objects
+
+        :rtype: :class:`dict` of :class:`Workflow` objects
+
+        Usage::
+
+            >>> from emma.model.account import Account
+            >>> acct = Account(1234, "08192a3b4c5d6e7f", "f7e6d5c4b3a29180")
+            >>> acct.workflows.fetch_all()
+            {'adfasdfasdf123123': <Workflow>, 'afadf23324': <Workflow>, ...}
+        """
+        automation = emma.model.automation
+        path = '/automation/workflows'
+        if not self._dict:
+            self._dict = dict(
+                (x['workflow_id'], automation.Workflow(self.account, x))
+                for x in self.account.adapter.paginated_get(path))
+        return self._dict
+
+    def find_one_by_workflow_id(self, workflow_id):
+        """
+        Lazy-loads a single :class:`WorkFlow` by ID
+
+        :param workflow_id: The workflow identifier
+        :type workflow_id: :class:`int`
+        :rtype: :class:`Field` or :class:`None`
+
+        Usage::
+
+            >>> from emma.model.account import Account
+            >>> acct = Account(1234, "08192a3b4c5d6e7f", "f7e6d5c4b3a29180")
+            >>> acct.workflows.find_one_by_workflow_id('1kj131hj31239231') # does not exist
+            raises <KeyError>
+            >>> acct.workflows.find_one_by_workflow_id('21123123jnl123')
+            <Workflow>
+            >>> acct.workflows[123]
+            <Workflow>
+        """
+        path = '/automation/workflows/%s' % workflow_id
+        if workflow_id not in self._dict:
+            automation = emma.model.automation
+            raw = self.account.adapter.get(path)
+            if raw:
+                self._dict[workflow_id] = automation.Workflow(self.account, raw)
+
+        return (workflow_id in self._dict) and self._dict[workflow_id] or None
diff --git a/emma/model/automation.py b/emma/model/automation.py
new file mode 100644
index 0000000..a23e5f0
--- /dev/null
+++ b/emma/model/automation.py
@@ -0,0 +1,36 @@
+"""Automation models"""
+
+from emma.model import BaseApiModel, str_fields_to_datetime_alt
+
+
+class Workflow(BaseApiModel):
+    """
+    Encapsulates operations for a :class:`Workflow`
+
+    :param account: The Account which owns this Workflow
+    :type account: :class:`Account`
+    :param raw: The raw values of this :class:`Workflow`
+    :type raw: :class:`dict`
+
+    Usage::
+
+        >>> from emma.model.account import Account
+        >>> acct = Account(1234, "08192a3b4c5d6e7f", "f7e6d5c4b3a29180")
+        >>> auto = acct.workflows[123]
+        >>> auto
+        <Workflow>
+    """
+    def __init__(self, account, raw=None):
+        self.account = account
+        super(Workflow, self).__init__(raw)
+
+    # def __repr__(self):
+    #     return '<Workflow: {}>'.format(self.workflow_id)
+
+    def _parse_raw(self, raw):
+        raw.update(
+            str_fields_to_datetime_alt(
+                ['created_at', 'updated_at'], raw
+            )
+        )
+        return raw
diff --git a/tests/model/account_test.py b/tests/model/account_test.py
index 68320ca..71f5c81 100644
--- a/tests/model/account_test.py
+++ b/tests/model/account_test.py
@@ -18,6 +18,7 @@
 from emma.model.search import Search
 from emma.model.trigger import Trigger
 from emma.model.webhook import WebHook
+from emma.model.automation import Workflow
 from tests.model import MockAdapter
 
 
@@ -2027,3 +2028,52 @@ def test_can_list_events(self):
             self.webhooks.account.adapter.call,
             ('GET', '/webhooks/events', {}))
         self.assertEquals(0, len(self.webhooks))
+
+
+class AccountWorkflowTest(unittest.TestCase):
+    def setUp(self):
+        Account.default_adapter = MockAdapter
+        self.workflows = Account(
+            account_id="100",
+            public_key="xxx",
+            private_key="yyy").workflows
+
+    def test_fetch_all_returns_a_dictionary(self):
+        MockAdapter.expected = [{'workflow_id': 201}]
+        self.assertIsInstance(self.workflows.fetch_all(), dict)
+        self.assertEquals(self.workflows.account.adapter.called, 1)
+        self.assertEquals(
+            self.workflows.account.adapter.call,
+            ('GET', '/automation/workflows', {}))
+
+    def test_fetch_all_returns_a_dictionary(self):
+        MockAdapter.expected = [{'workflow_id': 201}]
+        self.assertIsInstance(self.workflows.fetch_all(), dict)
+        self.assertEquals(self.workflows.account.adapter.called, 1)
+        self.assertEquals(
+            self.workflows.account.adapter.call,
+            ('GET', '/automation/workflows', {}))
+
+    def test_find_one_by_workflow_id_returns_an_import_object(self):
+        MockAdapter.expected = {'workflow_id': 201}
+        workflow = self.workflows.find_one_by_workflow_id(201)
+        self.assertIsInstance(workflow, Workflow)
+        self.assertEquals(workflow['workflow_id'], 201)
+        self.assertEquals(self.workflows.account.adapter.called, 1)
+        self.assertEquals(
+            self.workflows.account.adapter.call,
+            ('GET', '/automation/workflows/201', {}))
+
+    def test_find_one_by_workflow_id_populates_collection(self):
+        MockAdapter.expected = {'workflow_id': 201}
+        self.workflows.find_one_by_workflow_id(201)
+        self.assertIn(201, self.workflows)
+        self.assertIsInstance(self.workflows[201], Workflow)
+        self.assertEquals(self.workflows[201]['workflow_id'], 201)
+
+    def test_find_one_by_workflow_id_caches_result(self):
+        MockAdapter.expected = {'workflow_id': 201}
+        self.workflows.find_one_by_workflow_id(201)
+        self.workflows.find_one_by_workflow_id(201)
+        self.assertEquals(self.workflows.account.adapter.called, 1)
+
diff --git a/tests/model/automation_test.py b/tests/model/automation_test.py
new file mode 100644
index 0000000..1d75c31
--- /dev/null
+++ b/tests/model/automation_test.py
@@ -0,0 +1,36 @@
+from datetime import datetime
+import unittest
+
+from emma.model import SERIALIZED_DATETIME_ALT_FORMAT
+from emma import exceptions as ex
+from emma.model.account import Account
+from emma.model.automation import Workflow
+
+from tests.model import MockAdapter
+
+
+class WorkflowTest(unittest.TestCase):
+    """
+    Tests for the Workflow model
+    """
+
+    def setUp(self):
+        """
+        Set up tasks for our tests
+        """
+        Account.default_adapter = MockAdapter
+        self.workflow = Workflow(
+            Account(account_id="100", public_key="xxx", private_key="yyy"),
+            {
+                'workflow_id': '22048a49-9533-4014-ae03-2af3598ed9a7',
+                'status': 'active',
+                'name': 'Test',
+                'created_at': datetime.now().strftime(SERIALIZED_DATETIME_ALT_FORMAT),
+                'updated_at': datetime.now().strftime(SERIALIZED_DATETIME_ALT_FORMAT),
+            }
+        )
+
+    def test_can_represent_workflow(self):
+        self.assertEquals(
+            u"<Workflow" + repr(self.workflow._dict) + u">",
+            repr(self.workflow))