Here’s a list of the new and improved functionality we’re planning to offer through GOV.UK Pay.
+We want to keep making GOV.UK Pay better by adding new features and making sure it's safe and works well for both public sector service teams and paying users.
This roadmap is only a guide and may change. We work in 3-monthly cycles.
+This is a record of what we've done, and a plan for what we want to improve next. Our plans can change based on what we learn from testing the product and speaking to our users. + We work in 3-monthly cycles. +
- New cheaper centralised contracts are now in place. GOV.UK Pay and Government Banking have completed re-procurements for our respective contracts with payment - providers. The new contracts have lowered fees for most transactions. -
-- As part of the move to new contracts, all transactions using the GOV.UK Pay contract with Stripe benefit from improved fraud protection which means we now include - fees on failed payments. We have adjusted our reporting functionality to accommodate this. + The first service has started using + <%= link_to 'recurring payments', 'https://docs.payments.service.gov.uk/recurring_payments/', class: 'govuk-link' %> through GOV.UK Pay. Kent County Council are using it for their Trading Standards Checked service. This makes it simpler for people to pay for things regularly and easier for service teams to collect payments. If you're interested in using recurring payments, get in touch.
-We updated the onboarding process in response to new Know Your Customer regulations.
+- Finally, Stripe users can now - <%= link_to 'request a Stripe test account', 'https://docs.payments.service.gov.uk/testing_govuk_pay/#testing-the-whole-user-journey', class: 'govuk-link' %>, allowing - them to see how transaction fees and payments to your bank account will work before they go live. + GOV.UK Pay now lets people pay for local government and police services (using Stripe as their provider) using Apple Pay and Google Pay. + Previously this was only available to central government and NHS services using Worldpay. + Wallets make paying safer and easier, and help more payments go through successfully by reducing mistakes associated with manually typing card information.
-- Payment provider switching functionality within Pay’s admin tool enables services to easily switch their underlying payment providers between the central contracts - without any changes to code or API keys. + By passing an assessment called the Payment Card Industry Data Security Standard for 2023, we've made our security stronger. + This takes the complexity of dealing with these rules away from public service teams. It also means that GOV.UK Pay can safely manage personal information when users are making payments.
@@ -43,25 +40,63 @@ title: Roadmap <%= link_to 'a new API', 'https://docs.payments.service.gov.uk/send_card_details_api', class: 'govuk-link' %>. This allows these payments to be processed and reported in the same way as online payments through GOV.UK Pay.
-+ We're looking at using open banking, which could make payments faster and cheaper while keeping them secure. +
++ Related to the open banking work, we're updating our system to manage not just card payments but other ways to pay as well. + This change is important because it means paying users of government services will have more options, making GOV.UK Pay able to adapt to different needs. + More payment options make it simpler for everyone to use government services in the way that works best for them, and allows more public services to benefit from using us. + We're looking at using open banking, which could make payments faster and cheaper while keeping them secure. +
++ We're making sure our service can be used by everyone, following the latest Web Content Accessibility Guidelines 2.2 (WCAG 2.2). +
++ We have reviewed our data retention schedules. We continue to make sure personal data is deleted or redacted within 7 years. +
++ We are upgrading 5 of our main databases in GOV.UK Pay to the latest Postgres version. +
++ We'll use feedback from services and paying users to improve how recurring payments work. +
+- We’ve released a new - <%= link_to 'API reference', 'https://docs.payments.service.gov.uk/api_reference', class: 'govuk-link' %>, making it easier for developers to understand how to integrate - with GOV.UK Pay. + We're going to make it easier to find and manage transactions in the admin tool.
-We’ve migrated our infrastructure to AWS Fargate, making sure we can scale and maintain the platform in an efficient and resilient way.
-- We’ve revised the journey for creating - <%= link_to 'payment pages', 'govuk-payment-pages', class: 'govuk-link' %>, and making a payment using them. Users are now asked for one thing per page, and services can - <%= link_to 'provide links with the amount and reference pre-filled', 'https://docs.payments.service.gov.uk/prefill_payment_links', class: 'govuk-link' %>. + We're getting ready for a new security standard called Payment Card Industry Data Security Standard 4.0 to keep users' information safe.
-- Users will be able to agree to allow a service to take payments in the future without their intervention, for example to pay for a licence that renews on a monthly or - annual basis. + We're planning to get the best new card payment suppliers, to make sure service teams and paying users have the best value for money and experience when using GOV.UK Pay. +
++ We're planning to get the best new card payment suppliers, to make sure service teams and paying users have the best value for money and experience when using GOV.UK Pay. +
++ We want to simplify the processes with Stripe and Worldpay to help service teams reconcile payments more quickly and efficiently. +
++ We'll continue to stay up to date with our annual PCI compliance evaluations, meeting our commitment to keep our users' payment experience safe and secure. +
++ We want to make it easier to connect GOV.UK Pay with Enterprise Resource Planning (ERP) systems. This can reduce the need to manually process data when doing reconciliations and refunds.
Some services are testing the functionality in a private beta sandbox.
@@ -85,22 +120,6 @@ title: RoadmapWe’re working with the Government Finance Function to ensure that GOV.UK Pay will be integrated with all ERP systems that are adopted.
-Continue to pilot ways of integrating ERP systems with GOV.UK Pay to support efficient and automated Order to Cash processes.
-- We’ll make any changes needed to support integrations to all central government ERP systems, and to meet the Government Finance Function data standard. -
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