Disabled devices

[Dazer95]

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Describe the bug

all devices go unavailable except the mobile device tied to the account

To Reproduce

1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error

Login and all your devices will show as unavailable except your mobile device

Expected behavior

Screenshots

System details

• Home Assistant version: 2024.10.3
• alexa_media version (from const.py or HA startup log): 4.13.5
• alexapy version (from pip show alexapy in homeasssistant container or HA startup log):
• Is Amazon [2FA/2SV enabled] yes (https://github.com/alandtse/alexa_media_player/wiki/Configuration#enable-two-factor-authentication-for-your-amazon-account) <!---We will not debug login issues if unanswered---> (y/n):
• Amazon Domain: Amazon.com.au

Debug Logs (alexa_media & alexapy)
Please provide logs.

Additional context

[jamieturner26]

I had the same issue. The way I solved it was to use amazon.com instead of amazon.com.au. I also have these entries in my configuration.yaml file. Not everything becomes available, but the echos become available:

notify:
  - platform: alexa_media
    name: alexa_media

alexa_media:
  accounts:
    email: !secret amazon_email
    password: !secret amazon_pass
    url: amazon.com

[Dazer95]

I had the same issue. The way I solved it was to use amazon.com instead of amazon.com.au. I also have these entries in my configuration.yaml file. Not everything becomes available, but the echos become available: ``` notify: - platform: alexa_media name: alexa_media alexa_media: accounts: email: !secret amazon_email password: !secret amazon_pass url: amazon.com ```

Ah, I see. Turns out for me it was just the power being off at the wall, someone turned it off while I was away

[Baffo69Ud]

Hi, i solved during configuration of Alexa Media Player modifying "Amazon.eu" with my country , then in "Amazon.it"
My error in log was:
2024-10-27 21:28:37.370 WARNING (MainThread) [alexapy.alexalogin] Domain amazon.com does not match reported account domain amazon.it; functionality is not likely to work, please fix.
Hope this can help. Let us know.

[jamieturner26]

I have an unusual set up with Alexa devices because some functionality is geo-blocked in my country, like the available music subscription services, for no good reason. So I originally set up my devices on the Amazon.com site.

[danielbrunt57]

I had the same issue. The way I solved it was to use amazon.com instead of amazon.com.au.

Are your devices registered in your amazon.com account?

[danielbrunt57]

I have an unusual set up with Alexa devices because some functionality is geo-blocked in my country, like the available music subscription services, for no good reason. So I originally set up my devices on the Amazon.com site.

I was like that also. My first device I bought from amazon.com so that's where alexa originally pointed. Over the years I added more, then moved them to amazon.ca to get Telus Smart Home skill for Optik TV (which failed to work) then moved them back to amazon.com to get USA only music & Alexa Guard which wasn't offered in Canada for a long time. But guard was discontinued nearly a year ago as a free service and I no longer use that music skill so I recently moved them back to .ca, retried the Canadian only skill for Telus Optik (TV) control and that now works.

[agmuz]

look this 2024-10-29 09:22:54.657 WARNING (SyncWorker_0) [homeassistant.loader] We found a custom integration alexa_media which has not been tested by Home Assistant. This component might cause stability problems, be sure to disable it if you experience issues with Home Assistant, kurtyna

[danielbrunt57]

That warning is just a standard canned warning that HA logs for ALL custom components as HA has tested NONE of them.
I have 31 of those warnings...

custom integration patch 
custom integration pyscript 
custom integration localtuya 
custom integration sun 
custom integration thermal_comfort
custom integration nodered 
custom integration variable 
custom integration battery_notes
custom integration composite 
custom integration delete 
custom integration currentcost 
custom integration hyperhdr 
custom integration scheduler 
custom integration network_scanner
custom integration smartthinq_sensors 
custom integration waste_collection_schedule
custom integration next_holiday
custom integration fontawesome
custom integration uniled
custom integration o365
custom integration watchman
custom integration input_timetable 
custom integration sonoff
custom integration alarmo
custom integration arpscan_tracker 
custom integration samsungtv_smart 
custom integration alexa_media
custom integration average
custom integration config_editor
custom integration auto_backup 
custom integration mass 
custom integration ltss 
custom integration homeseer
custom integration fordpass
custom integration setter
custom integration osrm_travel_time
custom integration saver
custom integration ocpp 
custom integration hass_agent
custom integration simpleicons
custom integration var d
custom integration leviton_decora_smart_wifi 
custom integration scrypted be sure
custom integration spook_inverse be
custom integration entity_tz be sur
custom integration bhyve
custom integration spook
custom integration hacs 
custom integration adaptive_lighting
custom integration neviweb
custom integration lunar_phase
custom integration retry
custom integration spotcast
custom integration astromech
custom integration astroweather
custom integration browser_mod
custom integration battery_consumption
custom integration entity_controller
custom integration ha_skyfield
custom integration pfsense

[agmuz]

po zmianie hasła na amzonie nie można uruchomić komponentu alexa, nie widzi echo dot i żadnychintegracji, dobrze że node-red widzi

[danielbrunt57]

@agmuz after changing the password on amzon, the alexa component cannot be started, it does not see echo dot and any integrations, it's good that node-red sees it

Did you remove/re-add the integration to instantiate your new password?

[agmuz]

usuwałem, przywracałem z kopii całego HA , próbowałem na starej wersji, na nowym innym konto, tragedia nie działa

"I deleted it, restored it from a copy of the entire HA, tried it on the old version, on the new one, on a different account, it doesn't work"

[danielbrunt57]

@agmuz Please have a look at trying @srescio's modification for alexapy,
See issue Alexa Media Reauthentication Required - continuously appear: Login error detected; not contacting API #2453

[agmuz]

ok

[agmuz]

niestety wątek jest zbyt mdlisty , jednym działa innym nie , poczekam na jakieś sprawdzone rozwiązania

[eich0rn]

same problem here with version 4.13.7.
reinstalled this several times but no change. all devices were discovered but immidiatly changed to unavailable -_-

[noobshoes]

Same issue here. Using amazon.com.au.

[danielbrunt57]

Do you see error 429: Too many requests in the initialization stage for the GET /api/phoenix call in debug logs?