Integration no longer working #2592

ashoktvm · 2024-10-05T13:38:29Z

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Describe the bug

All my Alexa devices got disabled. So I deleted the integration and tried adding it again. THen it asks to login to alexaa using my amazon id But even after giving correct username and password it keeps on coming back to to the login screen

To Reproduce

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See error

Expected behavior

Screenshots

System details

Home Assistant version: 1.10.24
alexa_media version (from const.py or HA startup log): 4.13.2
alexapy version (from pip show alexapy in homeasssistant container or HA startup log):
Is Amazon 2FA/2SV enabled  (y/n):y
Amazon Domain: amazon.in

Debug Logs (alexa_media & alexapy)
Please provide logs.

Additional context

The text was updated successfully, but these errors were encountered:

grewhit25 · 2024-10-05T16:01:11Z

i have the same issue HA 2024.10.1 container.

emiliano25 · 2024-10-05T16:37:15Z

Same issue HA 2024.10.1 docker

LG69Domo · 2024-10-05T17:09:32Z

I've had the same problem, and resolve in this way:

From the Amazon login page (where you will be asked for username only and not for the password) check "Create new account"
Put XX in the first field and compile the module with your Amazon Account (if not already compiled), don't create a new one
At this point a page with the message that username already exist will appear.
Now check the box "Already have account" and it will show a page with Username and Password (and not only username as the first time),
go on and everything will work (it will ask for an OTP)

ashoktvm · 2024-10-05T17:22:57Z

I've had the same problem, and resolve in this way:

From the Amazon login page (where you will be asked for username only and not for the password) check "Create new account"

Put XX in the first field and compile the module with your Amazon Account (if not already compiled), don't create a new one

At this point a page with the message that username already exist will appear.

Now check the box "Already have account" and it will show a page with Username and Password (and not only username as the first time),

go on and everything will work (it will ask for an OTP)

Not working. It still goes to the login page

xeonzen · 2024-10-05T17:31:41Z

this worked for me but goes to an error 500 screen after the captcha

ashoktvm · 2024-10-05T17:33:14Z

this worked for me but goes to an error 500 screen after the captcha

for me it goes to the username login page

MuhChy · 2024-10-05T19:45:20Z

Same problem for me. @alandtse is it possible to fix this?

chris2pple · 2024-10-05T20:10:55Z

for amazon.de server the same problem , endless login loop , very frustrating

addition , i tried the method with creating new amazon account and after receiving the message that the account already exists i switched back to already have an account and it worked, at least for me on the german Amazon servers

Stainy3244 · 2024-10-05T20:12:30Z

As 4.13.3 put HA into an infinite loop, it was pulled, but not before HA 2024 10.1 was updated to NOT accept any version at or before 4.13.3. If you're on HA 2024 10.1 it wont like AMP until it receives a correction release

assafshafran · 2024-10-05T20:20:00Z

As 4.13.3 put HA into an infinite loop, it was pulled, but not before HA 2024 10.1 was updated to NOT accept any version at or before 4.13.3. If you're on HA 2024 10.1 it wont like AMP until it receives a correction release

This was driving me crazy.. I disabled the integration for now. Just to make sure there isn’t any other option currently right?

Stainy3244 · 2024-10-05T20:49:31Z

Just to make sure there isn’t any other option currently right?

The only solution I'm aware of is stay on 4.13.2 / HA 2021.10.0 - I restored a backup

seganku · 2024-10-05T21:00:03Z

The only solution I'm aware of is stay on 4.13.2 / HA 2021.10.0 - I restored a backup

I restored a backup, then upgraded core to 2024.10.1. It's been working for me.

ashoktvm · 2024-10-06T01:59:43Z

The only solution I'm aware of is stay on 4.13.2 / HA 2021.10.0 - I restored a backup

I restored a backup, then upgraded core to 2024.10.1. It's been working for me.

I restored backup as well, but integration shows initializing.

zUpm4n · 2024-10-06T07:30:43Z

I've had the same problem, and resolve in this way:

From the Amazon login page (where you will be asked for username only and not for the password) check "Create new account"

Put XX in the first field and compile the module with your Amazon Account (if not already compiled), don't create a new one

At this point a page with the message that username already exist will appear.

Now check the box "Already have account" and it will show a page with Username and Password (and not only username as the first time),

go on and everything will work (it will ask for an OTP)

Worked. Thank you !!!!

aaklan · 2024-10-06T07:47:57Z

I've had the same problem, and resolve in this way:

From the Amazon login page (where you will be asked for username only and not for the password) check "Create new account"

Put XX in the first field and compile the module with your Amazon Account (if not already compiled), don't create a new one

At this point a page with the message that username already exist will appear.

Now check the box "Already have account" and it will show a page with Username and Password (and not only username as the first time),

go on and everything will work (it will ask for an OTP)

Worked for me too, thanks a lot!
(For the later readers, I had difficulties to understand "compile the module with your Amazon Account " but it meant just to press the big blue button on the form for me :) )

MuhChy · 2024-10-06T11:46:17Z

For me i just Missed to Update hacs. After removing everything related to the old Alexa Media Player, i installed the newest hacs Version and then i used the workaround aaklan mentioned. Thx aaklan ***@***.***> schrieb am So. 6. Okt. 2024 um 09:48:

…

I've had the same problem, and resolve in this way: - From the Amazon login page (where you will be asked for username only and not for the password) check "Create new account" - Put XX in the first field and compile the module with your Amazon Account (if not already compiled), don't create a new one - At this point a page with the message that username already exist will appear. - Now check the box "Already have account" and it will show a page with Username and Password (and not only username as the first time), - go on and everything will work (it will ask for an OTP) Worked for me too, thanks a lot! (For the later readers, I had difficulties to understand "compile the module with your Amazon Account " but it meant just to press the big blue button on the form for me :) ) — Reply to this email directly, view it on GitHub <#2592 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AEFTZGSCOLVGUKJJVMOYXXLZ2DTMHAVCNFSM6AAAAABPNLPFAWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGOJVGMZTKMZVGE> . You are receiving this because you commented.Message ID: ***@***.***>

ashoktvm · 2024-10-06T12:45:41Z

I dont know how u guys get the work around to work. May be I think its issue with amazon India

Xento · 2024-10-06T13:13:23Z

I have the same issue.
When doing the normal workflow the website asks for the email address, on the next page it asks for the password.
After submitting the password it returns to the email page.

When trying the workaround I must enter a captcha wich turns into a 500 server error when submitted.

EDIT: After a few tries it didn't required a captcha and directly prompted the 2FA

RocketKuhr · 2024-10-06T15:27:34Z

I have the same issue. When doing the normal workflow the website asks for the email address, on the next page it asks for the password. After submitting the password it returns to the email page.

When trying the workaround I must enter a captcha wich turns into a 500 server error when submitted.

I have the same problem. Also try to several times, but didnt get worked

ps: Domain is Amazon.de

lucasauda · 2024-10-06T20:47:39Z

Yesterday I installed my first Home Assistant (2024.10.1 with Docker on Raspberry Pi OS).
Configuring this integration, I was trapped in the "back to username" loop. Now I'm happy to know I'm not that dumb...

Thanks to @LG69Domo, today I got it configured with the "create new account" workaround (on amazon.it).
But my device (Echo Dot 4) stays in pending status.
And after some minutes I got a reauthentication request.

This time the configuration form required the 2FA code too, and I wrote one generated with my authenticator app.
Then I repeated the same procedure as before.

I also updated to the just released v4.13.4, but my device still doesn't connect...

I attach a log that I tried to create:
home-assistant_alexa_media_2024-10-06T20-33-49.676Z.log

Thanks!

ashoktvm · 2024-10-07T02:01:06Z

4.13.4 still doesn't fix the loop to login page problem. @alandtse please look into this

tuxpoldo · 2024-10-07T09:50:44Z

It does not work with amazon.de - Same problem as described by other users - endless loop wile logging in - Error 500:

2024-10-07 11:46:22.515 ERROR (MainThread) [aiohttp.server] Error handling request
Traceback (most recent call last):
  File "/usr/local/lib/python3.12/site-packages/aiohttp/web_protocol.py", line 477, in _handle_request
    resp = await request_handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/aiohttp/web_app.py", line 559, in _handle
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/aiohttp/web_middlewares.py", line 117, in impl
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/security_filter.py", line 92, in security_filter_middleware
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/forwarded.py", line 210, in forwarded_middleware
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/request_context.py", line 26, in request_context_middleware
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/auth.py", line 242, in auth_middleware
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/headers.py", line 32, in headers_middleware
    response = await handler(request)
               ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/http.py", line 73, in handle
    result = await handler(request, **request.match_info)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/config/custom_components/alexa_media/config_flow.py", line 1049, in wrapped
    return await cls.handler(request, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/authcaptureproxy/auth_capture_proxy.py", line 439, in all_handler
    resp = await getattr(self.session, method)(
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/httpx/_client.py", line 1905, in post
    return await self.request(
           ^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/httpx/_client.py", line 1572, in request
    request = self.build_request(
              ^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/httpx/_client.py", line 358, in build_request
    return Request(
           ^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/httpx/_models.py", line 338, in __init__
    Cookies(cookies).set_cookie_header(self)
  File "/usr/local/lib/python3.12/site-packages/httpx/_models.py", line 1048, in set_cookie_header
    urllib_request = self._CookieCompatRequest(request)
                     ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/httpx/_models.py", line 1184, in __init__
    super().__init__(
  File "/usr/local/lib/python3.12/urllib/request.py", line 318, in __init__
    self.full_url = url
    ^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/urllib/request.py", line 344, in full_url
    self._parse()
  File "/usr/local/lib/python3.12/urllib/request.py", line 373, in _parse
    raise ValueError("unknown url type: %r" % self.full_url)
ValueError: unknown url type: '/auth/alexamedia/proxy/ap/register/138-0915940-8012813'

lucasauda · 2024-10-09T17:05:01Z

Hi @LG69Domo @zUpm4n @aaklan @MuhChy, sorry to bother you...
Since you wrote the workaround worked, I wanna ask if your Amazon devices connect and behave properly.
Maybe mine is another kind of issue...

grewhit25 · 2024-10-12T07:21:51Z

The ‘create new account’ workaround as mentioned above by @LG69Domo works for me and attached devices appears to be working fine; for ‘compile’ -> ‘submit’.

ugfus1630 · 2024-10-12T13:37:59Z

I've had the same problem, and resolve in this way:

* From the Amazon login page (where you will be asked for username only and not for the password)  check "Create new account"

* Put XX in the first field and compile the module with your Amazon Account (if not already compiled), don't create a new one

* At this point  a page with the message that username already exist will appear.

* Now check the box "Already have account" and it will show a page with Username and Password (and not only username as the first time),

* go on and everything will work (it will ask for an OTP)

It is worked for me. Two more info:
OTP at the end will filled automatically just click ok.
If you disabled the alexa integration before (because of the memory leak issue before), enable it after finish the setup steps (or before :-)).

I did the setup many times and later realized that I disabled the integration some days ago and after update and authenticate, it was still disabled.

Sectorchan · 2024-10-14T09:47:34Z

this workaround doesnt work for me, once its back in HA it says failed

DariusVaitkus · 2024-10-19T10:27:26Z

I just tested it now and successfully added integration to my backup system. I got the same login screen after entering password again and again. Then Noticed, that URL is pointing to my local IP. So I decided to add integration from my phone and from outside network, as I have cloudflared integration. So filled all fields - in both HA access URL and public URL I added my external domain, confirmed 2FA and got all my speakers in HA. And I did not use NabuCasa subscription.

Dazer95 · 2024-10-21T17:29:29Z

this worked for me but goes to an error 500 screen after the captcha

I got this too. Make sure you’re entering the right details

danielbrunt57 · 2024-10-22T07:12:33Z

Amazon has changed the login windows for the Alexa app and the original code in alexapy/AMP no longer works correctly.

goes to an error 500 screen after the captcha

I've found that after clearing your browser's cookies, you need to log into amazon once to fulfill the captcha and re-establish initial cookies. It was only after doing that that I could then successfully complete the AMP proxy authentication otherwise I got the infamous "500 error".

I got the same login screen after entering password again and again

This is kind of resolved with the latest alexapy/AMP version. The initial screen should now be the new customer screen with option to log into existing at which point after selecting you get the email & password prefilled on 1st window followed by the OTP prefilled window. AMP proxy auth callback only works with two screens - email & password, then OTP. Anything else will fail & return you to the first window to try again.

Also, the URL being your local IP is correct as that is how auth proxy callback works.

Suleiman700 · 2024-10-24T16:19:42Z

This may help you

a-w-1806 · 2024-11-26T01:34:24Z

I think I have tried all the tricks above and some combinations of them but nothing works. I am always given a spinner that spins for a minute or two and then an error pop-up with no concrete logs. Furthermore, I checked docker's log and nothing useful too. Any idea?

danielbrunt57 · 2024-11-26T09:35:05Z

4.13.4 still doesn't fix the loop to login page problem. @alandtse please look into this

Alan no longer maintains this code and only merges PR requests from contributors...

WJMarlow mentioned this issue Oct 7, 2024

Login not possible, login again after entering password #2601

Closed

thordy mentioned this issue Oct 13, 2024

Endless loop during setup. #2615

Closed

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Integration no longer working #2592

Integration no longer working #2592

ashoktvm commented Oct 5, 2024

grewhit25 commented Oct 5, 2024

emiliano25 commented Oct 5, 2024

LG69Domo commented Oct 5, 2024

ashoktvm commented Oct 5, 2024

xeonzen commented Oct 5, 2024

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danielbrunt57 commented Oct 22, 2024

Suleiman700 commented Oct 24, 2024

a-w-1806 commented Nov 26, 2024

danielbrunt57 commented Nov 26, 2024

Integration no longer working #2592

Integration no longer working #2592

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ashoktvm commented Oct 5, 2024

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