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Cannot Connect to the backend server #104

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davidmaimoun opened this issue Sep 5, 2022 · 2 comments
Open

Cannot Connect to the backend server #104

davidmaimoun opened this issue Sep 5, 2022 · 2 comments

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@davidmaimoun
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Thanks for the incredible tool

I encountered an issue when I tried to run it via https://achtman-lab.github.io/GrapeTree/MSTree_holder.html
It's print me an error 'Cannot Connect to the backend server'
Could you help me please?

Thank you!

@arptier
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arptier commented Mar 7, 2024

I have gotten this error when the tsv files I was uploading did not have the #NAME label as described in the documentation or had an extra blank line at the end of the file.

@CDI-PMCC
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same problem ,hope can help us out

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3 participants