Mastodon is not starting after migration to Yunohost 12

[bigjdunham]

Describe the bug

Mastodon is not launching after upgrading to Yunohost 12. mastodon-web and mastodon-sidekiq cannot load. Mastodon-streaming is running fine, at least if the Yunohost Web Portal Administration page can be trusted. I have attempted to "restart" the services via the the Web Portland, Yunohost command, and Debian command line. Mastodon was working just fine before the upgrade. I really don't want to have to uninstall and reinstall Mastodon, as I'm worried about losing all the data that is already stored on this server.

Context

• Hardware: VPS
• YunoHost version: 12.0.6
• I have access to my server: Through SSH | through the webadmin
• Are you in a special context or did you perform some particular tweaking on your YunoHost instance?: yes
  • If yes, please explain: Mastodon is setup to use object storage on MinIO server separate from Yunohost for Mastodon media
• Using, or trying to install package version/branch: 4.2.12~ynh1

Steps to reproduce

Upgrade Yunohost from Version 11 to Version 12, Mastodon will stop working.

Expected behavior

After upgrade Mastodon will continue to work or at least spit out usable logs that could be helpful.

Logs

See this issue for more information: The logs listed here are exactly the same as my own. And the tootctl error log mentioned is also the same as mine.

[Tagadda]

Thank you for the report! Can you share Service Logs with YunoPaste or something?

[nizarus]

Got the same problem described with log here
To get my instance working again I followed these steps:
1- Backup mastodon as described here
2- remove mastodon app via yunohost
3- install mastodon via yunohost
4- restore mastodon by following these documentation

[killthealias]

I also am having this issue, trying to force a reinstall/update led to this result. Would prefer to find a solution to this that doesn't involve backup/restore work.

Error: Could not upgrade mastodon: An error occurred inside the app upgrade script
Info: The operation 'Upgrade the 'mastodon' app' could not be completed. Please share the full log of this operation using the command 'yunohost log share 20241216-113032-app_upgrade-mastodon' to get help
Warning: Here's an extract of the logs before the crash. It might help debugging the error:
Info: DEBUG - /var/www/mastodon/live/vendor/bundle/ruby/3.2.0/gems/bundler-2.4.13/lib/bundler/runtime.rb:55:in `each'
Info: DEBUG - /var/www/mastodon/live/vendor/bundle/ruby/3.2.0/gems/bundler-2.4.13/lib/bundler/runtime.rb:55:in `block in require'
Info: DEBUG - /var/www/mastodon/live/vendor/bundle/ruby/3.2.0/gems/bundler-2.4.13/lib/bundler/runtime.rb:44:in `each'
Info: DEBUG - /var/www/mastodon/live/vendor/bundle/ruby/3.2.0/gems/bundler-2.4.13/lib/bundler/runtime.rb:44:in `require'
Info: DEBUG - /var/www/mastodon/live/vendor/bundle/ruby/3.2.0/gems/bundler-2.4.13/lib/bundler.rb:187:in `require'
Info: DEBUG - /var/www/mastodon/live/config/application.rb:24:in `<main>'
Info: DEBUG - <internal:/opt/rbenv/versions/3.2.3/lib/ruby/site_ruby/3.2.0/rubygems/core_ext/kernel_require.rb>:37:in `require'
Info: DEBUG - <internal:/opt/rbenv/versions/3.2.3/lib/ruby/site_ruby/3.2.0/rubygems/core_ext/kernel_require.rb>:37:in `require'
Info: DEBUG - /var/www/mastodon/live/vendor/bundle/ruby/3.2.0/gems/bootsnap-1.16.0/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:32:in `require'
Info: DEBUG - /var/www/mastodon/live/Rakefile:6:in `<main>'
Info: DEBUG - /var/www/mastodon/live/vendor/bundle/ruby/3.2.0/gems/railties-7.0.8.4/lib/rails/commands/rake/rake_command.rb:20:in `block in perform'
Info: DEBUG - /var/www/mastodon/live/vendor/bundle/ruby/3.2.0/gems/railties-7.0.8.4/lib/rails/commands/rake/rake_command.rb:18:in `perform'
Info: DEBUG - /var/www/mastodon/live/vendor/bundle/ruby/3.2.0/gems/railties-7.0.8.4/lib/rails/command.rb:51:in `invoke'
Info: DEBUG - /var/www/mastodon/live/vendor/bundle/ruby/3.2.0/gems/railties-7.0.8.4/lib/rails/commands.rb:18:in `<main>'
Info: DEBUG - <internal:/opt/rbenv/versions/3.2.3/lib/ruby/site_ruby/3.2.0/rubygems/core_ext/kernel_require.rb>:37:in `require'
Info: DEBUG - <internal:/opt/rbenv/versions/3.2.3/lib/ruby/site_ruby/3.2.0/rubygems/core_ext/kernel_require.rb>:37:in `require'
Info: DEBUG - /var/www/mastodon/live/vendor/bundle/ruby/3.2.0/gems/bootsnap-1.16.0/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:32:in `require'
Info: DEBUG - bin/rails:4:in `<main>'
Info: DEBUG - (See full trace by running task with --trace)
Info: DEBUG - + ynh_exit_properly
Warning: Upgrade failed ... attempting to restore the safety backup (Yunohost first need to remove the app for this) ...