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Stability: [Ubuntu IDE] Internet/firewall issues on Arch distro result in "The operation has timed out" when downloading runtimes on my machine #8709

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omegadreamer opened this issue Dec 16, 2024 · 1 comment
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ide-bug Bugs with the GameMaker IDE

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@omegadreamer
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Description

Hi, I'm trying install GameMaker-Beta on Arch Linux, fresh package installing with AUR base - "yay -S gamemaker-beta-bin"
(in steam with all versons of Proton i cant open gamemaker, with instal from official site with deb package i get the same issue)
after start i get error message:
"the selected runtime could not fully install"
Details - "Exception - System.Net.WebException: The operation has timed out."
i droped my console output console_output.txt

Expected Change

No response

Steps To Reproduce

  1. Start GameMaker
  2. Wait end of "installing runtime '2024.1100.0.726'"
  3. See the issue

How reliably can you recreate this issue using your steps above?

Always

Which version of GameMaker are you reporting this issue for?

2024.1100 (Betas)

Which operating system(s) are you seeing the problem on?

No response

Are you running GameMaker from inside your Steam library?

No

Sample Package Attached?

  • I have attached my bug package

Sample Project Added?

  • I have included a small sample project
@omegadreamer omegadreamer added the ide-bug Bugs with the GameMaker IDE label Dec 16, 2024
@YYDan
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YYDan commented Dec 16, 2024

This is an issue with the OS account permissions, antivirus/firewall settings or other security products on your machine or network, rather than a GameMaker bug or something we could fix for you. (Also, your distro of choice is not one we offer official support for anyway.)

I can see that all general internet checks, plus getting your GameMaker account logged-in, are all failing, so this is not limited to runtime downloads.

You need to review our Permissions FAQ and follow the steps there. Note that we always link to this guide on the release notes page, as many users need to review their protection settings every time they install a new version of GameMaker, so this may be something you need to do also in future.

As I say, this isn't a bug for us to fix, so now I have given the link above I will close the issue just now.

Thanks!

@YYDan YYDan closed this as not planned Won't fix, can't repro, duplicate, stale Dec 16, 2024
@github-project-automation github-project-automation bot moved this from Triage to Done in Team Workload Dec 16, 2024
@YYDan YYDan changed the title The operation has timed out. Stability: [Ubuntu IDE] Internet/firewall issues on Arch distro result in "The operation has timed out" when downloading runtimes on my machine Dec 16, 2024
@gurpreetsinghmatharoo gurpreetsinghmatharoo moved this from Done to Not a bug in Team Workload Dec 17, 2024
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Labels
ide-bug Bugs with the GameMaker IDE
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Status: Not a bug
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