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supportticketslist.tpl
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supportticketslist.tpl
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{include file="$template/includes/tablelist.tpl" tableName="TicketsList" filterColumn="2"}
<script>
jQuery(document).ready(function () {
var table = jQuery('#tableTicketsList').show().DataTable();
{if $orderby == 'did' || $orderby == 'dept'}
table.order(0, '{$sort}');
{elseif $orderby == 'subject' || $orderby == 'title'}
table.order(1, '{$sort}');
{elseif $orderby == 'status'}
table.order(2, '{$sort}');
{elseif $orderby == 'lastreply'}
table.order(3, '{$sort}');
{/if}
table.draw();
jQuery('#tableLoading').hide();
});
</script>
<div class="table-container clearfix">
<table id="tableTicketsList" class="table table-list w-hidden">
<thead>
<tr>
<th>{lang key='supportticketsdepartment'}</th>
<th>{lang key='supportticketssubject'}</th>
<th>{lang key='supportticketsstatus'}</th>
<th>{lang key='supportticketsticketlastupdated'}</th>
</tr>
</thead>
<tbody>
{foreach $tickets as $ticket}
<tr onclick="window.location='viewticket.php?tid={$ticket.tid}&c={$ticket.c}'">
<td>
{$ticket.department}
</td>
<td>
<a href="viewticket.php?tid={$ticket.tid}&c={$ticket.c}" class="border-left">
<span class="ticket-number">#{$ticket.tid}</span>
<span class="ticket-subject{if $ticket.unread} unread{/if}">{$ticket.subject}</span>
</a>
</td>
<td>
<span class="label status {if is_null($ticket.statusColor)}status-{$ticket.statusClass}"{else}status-custom" style="background-color:{$ticket.statusColor}"{/if}>
{$ticket.status|strip_tags}
</span>
</td>
<td class="text-center">
<span class="w-hidden">{$ticket.normalisedLastReply}</span>
{$ticket.lastreply}
</td>
</tr>
{/foreach}
</tbody>
</table>
<div class="text-center" id="tableLoading">
<p><i class="fas fa-spinner fa-spin"></i> {lang key='loading'}</p>
</div>
</div>