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Please wait while we reestablish internet communication #513

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waleedahmed2090 opened this issue Jun 24, 2021 · 32 comments
Open

Please wait while we reestablish internet communication #513

waleedahmed2090 opened this issue Jun 24, 2021 · 32 comments
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@waleedahmed2090
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Dears,

thank you for great game development solution,

I'm facing this error in every click "Please wait while we reestablish internet communication"

image
@Terkwood
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Hi! This just means that your browser cannot establish a connection to the server. So you'll see this if you have a weak wifi signal, weak cellular connection, or if your device's internet is offline.

@waleedahmed2090
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Thanks, please check my internet speed below

image

@Terkwood Terkwood reopened this Jun 24, 2021
@Terkwood
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Oh, interesting! Well, in that case I'm not sure. Something else is causing trouble with the websocket connection between your browser and the BUGOUT server.

@Terkwood
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I wonder if you'll experience the same trouble using a different device entirely, either on the same network, or on a different network

@Terkwood Terkwood added the help Support requests label Jun 24, 2021
@waleedahmed2090
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I had made two installations one on Windows and one on Ubuntu 20,

@Terkwood
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Terkwood commented Jun 24, 2021 •
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OK. So it's probably not your device causing the problem. I wonder what happens if you try from a different network

@waleedahmed2090
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waleedahmed2090 commented Jun 24, 2021 •
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I had purchased new VPS from Contabo.com and same issue

@Terkwood
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Hmm! Are you able to see a basic web page when you go here?

https://bg03.terkwood.farm/

This web page is running on the server which handles talking to the AI and dealing with Multiplayer games. I would guess you can't see it,based on the other trouble you're having

@waleedahmed2090
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this the result

image

@Terkwood
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Bizarre! I'm stumped. I'll hope for some inspiration to help troubleshoot this, but for now I'm out of ideas.

@Terkwood
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I asked another friend and they're having the same issue. I'll see if restarting the server helps

@waleedahmed2090
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Thanks, is their any recommendations for nodejs and npm version or other dependencies not mentioned in the wiki

@Terkwood
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You really shouldn't have to mess with any of that! This should just work for you 😁 But there is a problem with BUGOUT itself, since my friend is able to reproduce the problem. I'll post again once I have fully restarted the system.

@Terkwood
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OK, it's restarted now. I'm not very hopeful that this fixed it, but please feel free to try again.

@Terkwood Terkwood added bug Something isn't working and removed bug Something isn't working help Support requests labels Jun 24, 2021
@Terkwood Terkwood pinned this issue Jun 24, 2021
@Terkwood Terkwood mentioned this issue Jun 24, 2021
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@Terkwood
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I did raise #514 as a potential avenue of exploration for addressing this issue, though I think it's unlikely it will fix the problem. Thanks very much for raising this issue, you definitely uncovered a weakness in BUGOUT! 🚒

@Terkwood Terkwood mentioned this issue Jun 25, 2021
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@Terkwood
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Raising #515 as well. I know that my friend who was able to reproduce this issue was connecting from Europe to the BUGOUT server in AWS us-east-1. Although the bandwidth reported in this thread is really good, there may still be a high latency in the websocket connection.

@waleedahmed2090
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Azure server in USA
image

@Terkwood
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Wow, it is very flaky under many circumstances. 😅 Thanks so much for making the effort to try from Azure!

@waleedahmed2090
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it's interested, if you want I can share VPS access information via private message if you want to make any debug

@Terkwood
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Since you've successfully reproduced the issue in US Azure, I plan to do that also! 🤸🏻‍♂️ This will give me a personal path for testing and iterating on the behavior.

Previously my tests have come from my own devices, which wasn't a great strategy!😁

@waleedahmed2090
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the issue her I want to install it :(, what to do to make this success

@Terkwood
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So far I'm not sure! I apologize for that.

I am pretty confident that this is an issue with the websocket connection between browser and gateway service, but I don't want to estimate the difficulty of the fix until I understand more!

@waleedahmed2090
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waleedahmed2090 commented Jun 25, 2021 via email

@Terkwood
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Self-hosting BUGOUT is difficult. It is designed for most components to be run in a cloud environment(we use AWS for prod), but the KataGo AI runs on an NVIDIA Jetson nano hosted in my home.

All of this combines for a very difficult developer experience should anyone try to run BUGOUT themselves 😇

There is some incomplete information in the README.

@Terkwood Terkwood mentioned this issue Jun 25, 2021
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@waleedahmed2090
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waleedahmed2090 commented Jun 25, 2021 via email

@Terkwood
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Terkwood commented Jun 26, 2021 •
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I'm sorry. BUGOUT is pretty difficult to set up locally right now. You do need docker-compose. The distributed nature of the system, with KataGo needing to run on a separate device, which is a specific piece of hardware -- NVIDIA Jetson Nano, is problematic. Further, the design of this system assumes a valid SSL certificate for the cloud portion, so that tinybrain / katago can talk to the cloud deployment.

Some of this is captured in https://github.com/Terkwood/BUGOUT#-stop-potential-developers-please-read-carefully

If you do decide to take on the difficult path of building this locally, we should probably move the discussion to a separate ticket.

Also see #473 and #471 (not necessarily helpful, but related)

@waleedahmed2090
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waleedahmed2090 commented Jun 26, 2021 via email

@Terkwood
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Localization is clearly a big need. I'll raise a ticket for that also, so that we can start breaking down the task. My time has been really constrained during the last month; I appreciate the input on all of these problems!

@Terkwood
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Opened #516 for planning localization.

@Terkwood
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Terkwood commented Aug 2, 2021 •
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(whoops, mis posted a message to this thread, apologies)

@Terkwood
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Terkwood commented Aug 4, 2021

For reproducing on US Azure, this looks like the default solution: https://azure.microsoft.com/en-us/services/virtual-desktop/#features

@Terkwood
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Terkwood commented Aug 9, 2021 •
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Hm, what browser and operating system did you use when testing with Azure? I was able to launch a VM in Azure and install Brave browser using Windows Server 2019, then play some moves with KataGo.

@Terkwood Terkwood unpinned this issue Mar 12, 2022
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@Terkwood @waleedahmed2090