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support.html
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support.html
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<!DOCTYPE html><html class="no-js antialiased" lang="en"><head><meta charset="utf-8"><meta name="viewport" content="width=device-width, initial-scale=1.0"><meta name="description" content="Stellarity Software develops addons for JIRA, Bamboo and other tools."><meta name="keywords" content="software,development,jira,bamboo,confluence,addon,plugin,tfs,powershell"><title>Stellarity Software | Addons for JIRA, Bamboo and other tools</title><link rel="stylesheet" href="/css/font-awesome.min.css"><link rel="stylesheet" href="/css/foundation.min.css"><link rel="stylesheet" href="/css/magnific-popup.css"><link rel="stylesheet" href="/css/app.css?v=8"><link rel="stylesheet" href="//fonts.googleapis.com/css?family=Droid+Sans:700"><link rel="icon" href="/favicon.ico" type="image/x-icon"><link rel="canonical" href="https://www.stellaritysoftware.com/support.html"></head><body><nav class="top-bar"><div><div class="top-bar-title"><h1><a href="/index.html"><img alt="stellarity logo" src="/img/stellarity-logo.png">Stellarity Software</a></h1></div><div style="right: 1rem; top: 0.75rem; position: absolute"><div data-responsive-toggle="responsive-menu" data-hide-for="medium"><span class="menu-icon" type="button" data-toggle></span></div></div></div><div id="responsive-menu"><div class="top-bar-right"><ul class="menu vertical medium-horizontal" data-responsive-menu="accordion medium-dropdown"><li><a href="/products.html">Products</a><ul class="menu vertical"><li><a href="/products/boost-test-task-for-bamboo.html">Boost::Test Task</a></li><li><a href="/products/ftp-task-for-bamboo.html">FTP Task</a></li><li><a href="/products/googletest-task-for-bamboo.html">GoogleTest Task</a></li><li><a href="/products/powershell-task-for-bamboo.html">PowerShell Task</a></li><li><a href="/products/tfs-repository-for-bamboo.html">TFS Repository</a></li></ul></li><li><a href="/support.html">Support</a></li><li><a href="/about.html">About</a></li></ul></div></div></nav><div id="page"><header><div class="row columns"><nav><ul class="breadcrumbs" itemscope itemtype="http://schema.org/BreadcrumbList"><li itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"><a href="/index.html" itemprop="item"><span itemprop="name">Home</span></a><meta itemprop="position" content="1"></li><li itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"><a href="/support.html" itemprop="item"><span itemprop="name">Support</span></a><meta itemprop="position" content="2"></li></ul></nav><h1 itemprop="name">Support</h1><div class="subheader">Let us help you</div></div></header><div id="content"><div class="row columns"><h2>Service level agreement (SLA)</h2>
<p>We will respond to all support requests within 1 business day (24 hours). In case you don't get a response within the specified timeline please use another support channel.</p>
<hr>
<h2>Support channels</h2>
<h3>Issue tracker</h3>
<p>All our products have public issue trackers. This is the best way to notify us about any issues or ask questions. The issue tracker url can be found on the product page for each of the <a href="/products.html">products</a>.</p>
<h3>Email</h3>
<p><a href="mailto:sp@@@support#stellaritysoftware.comsp@@@" onfocus="href=href.replace(/sp@@@/g,'').replace(/#/, '@');" onMouseOver="href=href.replace(/sp@@@/g,'').replace(/#/, '@');">Email</a> is also a good support channel. Especially if you're concerned about privacy and don't want to share your question with the world. Be aware that emails may be marked as spam by aggressive spam filters!</p><h3>Wiki</h3>
<p>All our products have public wikis (documentation). You can't ask questions there but there may be some answers. The wiki url can be found on the product page for each of the <a href="/products.html">products</a>.</p>
</div></div></div><div class="scroll-to-top"></div><footer><div class="row"><div class="medium-4 columns"><h4>Products</h4><div class="row"><div class="medium-6 columns"><ul class="no-bullet"><li><a href="/products/boost-test-task-for-bamboo.html">Boost::Test Task</a></li><li><a href="/products/googletest-task-for-bamboo.html">GoogleTest Task</a></li><li><a href="/products/tfs-repository-for-bamboo.html">TFS Repository</a></li></ul></div><div class="medium-6 columns"><ul class="no-bullet"><li><a href="/products/ftp-task-for-bamboo.html">FTP Task</a></li><li><a href="/products/powershell-task-for-bamboo.html">PowerShell Task</a></li></ul></div></div></div><div class="medium-4 columns"> <h4>Legal</h4><div class="row"><div class="columns"><ul class="no-bullet"><li><a href="/privacy.html">Privacy Policy</a></li><li><a href="/terms.html">Terms of Use</a></li><li><a href="/eula.html">EULA for Apps</a></li></ul></div></div></div><div class="medium-4 columns"><h4>Contact</h4><ul class="home-social"><li><a class="email" href="mailto:sp@@@contact#stellaritysoftware.comsp@@@" onfocus="href=href.replace(/sp@@@/g,'').replace(/#/, '@');" onMouseOver="href=href.replace(/sp@@@/g,'').replace(/#/, '@');"></a></li></ul></div></div><div class="text-center" id="copyright"><small>Copyright © 2014-2024<a href="https://www.stellaritysoftware.com/"> Stellarity Software</a>, All Rights Reserved</small></div></footer><script src="/js/vendor/jquery.min.js"></script><script src="/js/foundation.js"></script><script src="/js/jquery.magnific-popup.min.js"></script><script src="/js/app.js"></script><script>jQuery(document).ready(function(){var o=200,r=500;jQuery(window).scroll(function(){jQuery(this).scrollTop()>o?jQuery(".scroll-to-top").fadeIn(r):jQuery(".scroll-to-top").fadeOut(r)}),jQuery(".scroll-to-top").click(function(o){return o.preventDefault(),jQuery("html, body").animate({scrollTop:0},r),!1})});</script></body></html>