[BUG REPORT] Latest update causes major performance issues on lower end machines

[higps]

Pre-Flight Checklist

• I am not asking a question => use the Discord if you are
• I have tried to use an alternative voice server
• I have checked everyone in my lobby is on the same BetterCrewLink/CrewLink server
• I have refreshed and activated NAT Fix on the BetterCrewLink app when I can't hear some people (this is a known issue)
• I have checked that the BetterCrewLink/CrewLink server I'm using is up to date
• I have a screenshot or videos of any errors
• I have checked that someone else has not reported this using the search bar

Describe the bug

After the latest update to 2.8,0 the performance is pretty bad on some lower end pcs.

With everyupdate it seems that lower end machines has a bigger issue processing the data. Even in meetings.

We play with 14 people usually and never had this issue until the last version, and in the current update the performance got even worse.

Could you look into optimizing the GPU or CPU usage for this? Perhaps lowering the update rate or something along those lines.

Steps to reproduce the behavior

1. Use lower end machine
2. Use crew link

Expected behavior

No stuttering or voice mangling when talking in meetings.

Screenshots/Videos

No response

Desktop

Windows 10
Version 2.8.0

Additional context

No response

[OhMyGuus]

What version of Among us do you have so we can look into it a bit more
Epic, Steam, Windows

[higps]

Hi, sorry for the super late response. I have the DXdiag of the computer.

It's on Steam.

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System Information

  Time of this report: 10/5/2021, 21:12:37
         Machine name: LENOVO-Y540-CHR
           Machine Id: {D2A80A82-6693-4852-827F-82260E83542D}
     Operating System: Windows 10 Home 64-bit (10.0, Build 19043) (19041.vb_release.191206-1406)
             Language: Norwegian Bokmål (Regional Setting: Norwegian Bokmål)
  System Manufacturer: LENOVO
         System Model: 81Q4
                 BIOS: BHCN42WW (type: UEFI)
            Processor: Intel(R) Core(TM) i7-9750HF CPU @ 2.60GHz (12 CPUs), ~2.6GHz
               Memory: 16384MB RAM
  Available OS Memory: 16304MB RAM
            Page File: 8670MB used, 10065MB available
          Windows Dir: C:\WINDOWS
      DirectX Version: DirectX 12
  DX Setup Parameters: Not found
     User DPI Setting: 96 DPI (100 percent)
   System DPI Setting: 96 DPI (100 percent)
      DWM DPI Scaling: Disabled
             Miracast: Available, no HDCP

Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.0928 64bit Unicode

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DxDiag Notes

  Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
      Input Tab: No problems found.

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DirectX Debug Levels

Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

[alexasterisk]

Bump. Computers running with less than 16 GB of RAM occasionally run into cutting out and occupying a lot of memory. I do not think a program like this should be requiring such a massive toll on your system.