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Close Icon on the dialog box is not coming as "X" and instead something else. #5142

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ankitmahapatra opened this issue Nov 28, 2024 · 2 comments
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Area: Outlook Issue related to Outlook add-ins Needs: attention 👋 Waiting on Microsoft to provide feedback

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@ankitmahapatra
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The icon of close button for any dialog in Powerpoint in web version is changed from "X" cross icon to thunder icon.

Your Environment

  • Platform [PC desktop, Mac, iOS, Office on the web]: Office on the web
  • Host [Excel, Word, PowerPoint, etc.]: Powerpoint
  • Office version number: Outlook 365
  • Operating System: Mac and Windows
  • Browser (if using Office on the web): Chrome and Edge

Expected behavior

When I open any pop up dialog in MS powerpoint then the close button should appear with a 'X' button but instead it is coming with a different icon now.

Current behavior

Open the PowerPoint web version .
Create a new file, Go to Home -> select icon to add a new add-in for PPT -> dialog box opens
Check the close button icon when the new dialog opens, the close button icon 'X' is not there and instead some thunder icon is coming up which is not correct.

Steps to reproduce

  1. New File Open in MS PowerPoint
  2. Click on Home
  3. Select icon to add a new add-in for Powerpoint
  4. Click on More Add-ins button.
  5. New dialog box appear.
  6. Check the close button icon.(It is not coming as 'X' icon instead some thunder icon is appearing.)

Context

The user experience is not good .

Useful logs

  • Screenshots
image

Thank you for taking the time to report an issue. Our triage team will respond to you in less than 72 hours. Normally, response time is <10 hours Monday through Friday. We do not triage on weekends.

@microsoft-github-policy-service microsoft-github-policy-service bot added the Needs: triage 🔍 New issue, needs PM on rotation to triage ASAP label Nov 28, 2024
@exextoc exextoc added Needs: attention 👋 Waiting on Microsoft to provide feedback Area: Outlook Issue related to Outlook add-ins and removed Needs: triage 🔍 New issue, needs PM on rotation to triage ASAP labels Nov 28, 2024
@exextoc exextoc self-assigned this Nov 28, 2024
@Rick-Kirkham
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I cannot reproduce this issue. I get the "X" as normal. The font in your screenshot isn't the standard Office font, so there's something generally wrong with the rendering of the UI in your dialogs. Do you see this same problem in Excel or Word? Does rebooting the computer fix the problem?

@ankitmahapatra
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I checked with all my colleague as well. All of them face the same issue.
And it is only coming in powerpoint and not in word and excel.
Rebooting also I've tried but its still persist.

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Area: Outlook Issue related to Outlook add-ins Needs: attention 👋 Waiting on Microsoft to provide feedback
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