[Bug]: Unable to send erc20 from a normal address, when recently receiving asset.

[snowkidind]

Describe the bug

From what I gather there are two places that keep independent balances of the same ERC20 asset. For instance if you access the "Send" from the eth page and select a token versus if you select the token and then hit send. The former will say zero balance and disallow sending and the latter will reflect the latest balance. BUT apparently it still disallows sending because if you go to the latter to send erc20, the send button is stuck on disabled although you are able to add all the proper form elements.

Metamask Extension on Chrome + Ledger connection

Expected behavior

When I have an asset both balance locations should reflect current balance

Screenshots/Recordings

No response

Steps to reproduce

I dont know what you guys have been doing lately but the entire send interface appears to be garbage, the entire form thing is just bizarre. its been nearly impossible for an advanced user to use your software lately.

Error messages or log output

Detection stage

In production (default)

Version

12.5.1

Build type

None

Browser

Chrome

Operating system

MacOS

Hardware wallet

Ledger

Additional context

No response

Severity

Unable to send erc20 from a normal address, when recently receiving asset.

[DanielTech21]

Hi @snowkidind

Thank you for bringing this to our attention.

Our team will review it and provide you with more information soon.

[danjm]

@snowkidind could you share screenshots of what you are seeing?

[snowkidind]

@snowkidind could you share screenshots of what you are seeing?

I will when I get a chance, might be a couple of days

[snowkidind]

I have made a video displaying my issues in real time. Is there a non-doxxed place I can submit this?

[alfeng6]

you can email us directly:

[email protected] and [email protected]

[snowkidind]

ok sent