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Elgato's 3.6 software cannot be quit #105

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jjeff opened this issue Sep 20, 2024 · 0 comments
Open

Elgato's 3.6 software cannot be quit #105

jjeff opened this issue Sep 20, 2024 · 0 comments

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@jjeff
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jjeff commented Sep 20, 2024

In the past, node-elgato-stream-deck could get access to Stream Deck devices as long as Elgato's Stream Deck software was not running. We would just instruct users to "Quit the Stream Deck app," and everything would work fine.

However, it appears that with the latest version (3.6) of its Stream Deck software, Elgato is installing an OS-level extension on the Mac (I have not tested Windows yet). This means that quitting the app does not disable the driver - which is still controlling the Stream Deck.

I know this isn't specifically an issue with the node-elgato-stream-deck package. But it might be worth figuring out how to disable Elgato's software and providing instructions in the README.

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