hue contact sensor not reporting

[joris0086]

After adding successfully hue contact sensor. The sensor is not switching. So I can't switch other devices on or off. Whit the flow

Maybe the app needs an update?
Thanks in advance.

[s73nm]

I am experiencing the same/similar behaviour. Although the contact sensor was paired successfully, it is not showing the state of the contact sensor or battery level.

  "ids": {
    "modelId": "SOC001",
    "manufacturerName": "Signify Netherlands B.V."
  },
  "endpoints": {
    "ieeeAddress": "00:17:88:01:xx:xx:xx:xx",
    "networkAddress": 1589,
    "modelId": "SOC001",
    "manufacturerName": "Signify Netherlands B.V.",
    "endpointDescriptors": [
      {
        "status": "SUCCESS",
        "nwkAddrOfInterest": 1589,
        "_reserved": 24,
        "endpointId": 2,
        "applicationProfileId": 260,
        "applicationDeviceId": 2128,
        "applicationDeviceVersion": 0,
        "_reserved1": 1,
        "inputClusters": [
          0,
          1,
          3,
          64518
        ],
        "outputClusters": [
          25,
          0,
          3,
          6
        ]
      }
    ],
    "deviceType": "enddevice",
    "receiveWhenIdle": false,
    "swBuildId": "2.77.35",
    "capabilities": {
      "alternatePANCoordinator": false,
      "deviceType": false,
      "powerSourceMains": false,
      "receiveWhenIdle": false,
      "security": false,
      "allocateAddress": true
    },
    "extendedEndpointDescriptors": {
      "2": {
        "clusters": {
          "basic": {
            "attributes": [
              {
                "id": 0,
                "name": "zclVersion",
                "value": 8
              },
              {
                "id": 1,
                "name": "appVersion",
                "value": 2
              },
              {
                "id": 2,
                "name": "stackVersion",
                "value": 1
              },
              {
                "id": 3,
                "name": "hwVersion",
                "value": 1
              },
              {
                "id": 4,
                "name": "manufacturerName",
                "value": "Signify Netherlands B.V."
              },
              {
                "id": 5,
                "name": "modelId",
                "value": "SOC001"
              },
              {
                "id": 6,
                "name": "dateCode",
                "value": "20240618"
              },
              {
                "id": 7,
                "name": "powerSource",
                "value": "battery"
              },
              {
                "id": 8,
                "name": "appProfileVersion",
                "value": 0
              },
              {
                "id": 9
              },
              {
                "id": 10
              },
              {
                "id": 11
              },
              {
                "id": 16384,
                "name": "swBuildId",
                "value": "2.77.35"
              },
              {
                "id": 65533,
                "name": "clusterRevision",
                "value": 3
              }
            ],
            "commandsGenerated": "UNSUP_GENERAL_COMMAND",
            "commandsReceived": "UNSUP_GENERAL_COMMAND"
          },
          "powerConfiguration": {
            "attributes": [
              {
                "id": 32,
                "name": "batteryVoltage",
                "value": 30
              },
              {
                "id": 33,
                "name": "batteryPercentageRemaining",
                "value": 200
              },
              {
                "id": 65533,
                "name": "clusterRevision",
                "value": 2
              }
            ],
            "commandsGenerated": "UNSUP_GENERAL_COMMAND",
            "commandsReceived": "UNSUP_GENERAL_COMMAND"
          },
          "identify": {
            "attributes": [
              {
                "id": 0,
                "name": "identifyTime",
                "value": 0
              },
              {
                "id": 65533,
                "name": "clusterRevision",
                "value": 2
              }
            ],
            "commandsGenerated": "UNSUP_GENERAL_COMMAND",
            "commandsReceived": "UNSUP_GENERAL_COMMAND"
          }
        },
        "bindings": {
          "basic": {
            "attributes": [
              {
                "id": 0,
                "name": "zclVersion",
                "value": 8
              },
              {
                "id": 1,
                "name": "appVersion",
                "value": 2
              },
              {
                "id": 2,
                "name": "stackVersion",
                "value": 1
              },
              {
                "id": 3,
                "name": "hwVersion",
                "value": 1
              },
              {
                "id": 4,
                "name": "manufacturerName",
                "value": "Signify Netherlands B.V."
              },
              {
                "id": 5,
                "name": "modelId",
                "value": "SOC001"
              },
              {
                "id": 6,
                "name": "dateCode",
                "value": "20240618"
              },
              {
                "id": 7,
                "name": "powerSource",
                "value": "battery"
              },
              {
                "id": 8,
                "name": "appProfileVersion",
                "value": 0
              },
              {
                "id": 9
              },
              {
                "id": 10
              },
              {
                "id": 11
              },
              {
                "id": 16384,
                "name": "swBuildId",
                "value": "2.77.35"
              },
              {
                "id": 65533,
                "name": "clusterRevision",
                "value": 3
              }
            ],
            "commandsGenerated": "UNSUP_GENERAL_COMMAND",
            "commandsReceived": "UNSUP_GENERAL_COMMAND"
          },
          "identify": {
            "attributes": [
              {
                "id": 0,
                "name": "identifyTime",
                "value": 0
              },
              {
                "id": 65533,
                "name": "clusterRevision",
                "value": 2
              }
            ],
            "commandsGenerated": "UNSUP_GENERAL_COMMAND",
            "commandsReceived": "UNSUP_GENERAL_COMMAND"
          },
          "ota": {},
          "onOff": {
            "attributes": [],
            "commandsGenerated": "UNSUP_GENERAL_COMMAND",
            "commandsReceived": "UNSUP_GENERAL_COMMAND"
          }
        }
      }
    }
  }

[PeterSonn57]

Actually I have the same problem, I was able to add the sensor to the app HUE without bridge, but it does not transmit any data. Obviously no flow is working.

[awk5303]

Same problem here - it is a new install but I am getting the same symptoms - no values for battery or alarm_contact on homey apparaat:

Model: Homey Pro (Early 2023)
Versie: 12.2.1

the firmware on the contact sensor is not the most recent (2022) - need to find a way to upgrade this without using a Hue Bridge.
What I got from the zigbee interview result:

  "ids": {
    "modelId": "SOC001",
    "manufacturerName": "Signify Netherlands B.V."
  },
  "endpoints": {
    "ieeeAddress": "<removed>",
    "networkAddress": 44601,
    "modelId": "SOC001",
    "manufacturerName": "Signify Netherlands B.V.",
    "endpointDescriptors": [
      {
        "status": "SUCCESS",
        "nwkAddrOfInterest": 44601,
        "_reserved": 24,
        "endpointId": 2,
        "applicationProfileId": 260,
        "applicationDeviceId": 2128,
        "applicationDeviceVersion": 0,
        "_reserved1": 1,
        "inputClusters": [
          0,
          1,
          3,
          64518
        ],
        "outputClusters": [
          25,
          0,
          3,
          6
        ]
      }
    ],
    "deviceType": "enddevice",
    "receiveWhenIdle": false,
    "swBuildId": "2.67.1",
    "capabilities": {
      "alternatePANCoordinator": false,
      "deviceType": false,
      "powerSourceMains": false,
      "receiveWhenIdle": false,
      "security": false,
      "allocateAddress": true
    },
    "extendedEndpointDescriptors": {
      "2": {
        "clusters": {
          "basic": {
            "attributes": [
              {
                "id": 0,
                "name": "zclVersion",
                "value": 8
              },
              {
                "id": 1,
                "name": "appVersion",
                "value": 2
              },
              {
                "id": 2,
                "name": "stackVersion",
                "value": 1
              },
              {
                "id": 3,
                "name": "hwVersion",
                "value": 1
              },
              {
                "id": 4,
                "name": "manufacturerName",
                "value": "Signify Netherlands B.V."
              },
              {
                "id": 5,
                "name": "modelId",
                "value": "SOC001"
              },
              {
                "id": 6,
                "name": "dateCode",
                "value": "20221008"
              },
              {
                "id": 7,
                "name": "powerSource",
                "value": "battery"
              },
              {
                "id": 8,
                "name": "appProfileVersion",
                "value": 0
              },
              {
                "id": 9
              },
              {
                "id": 10
              },
              {
                "id": 11
              },
              {
                "id": 16384,
                "name": "swBuildId",
                "value": "2.67.1"
              },
              {
                "id": 65533,
                "name": "clusterRevision",
                "value": 3
              }
            ],
            "commandsGenerated": "UNSUP_GENERAL_COMMAND",
            "commandsReceived": "UNSUP_GENERAL_COMMAND"
          },
          "powerConfiguration": {
            "attributes": [
              {
                "id": 32,
                "name": "batteryVoltage",
                "value": 30
              },
              {
                "id": 33,
                "name": "batteryPercentageRemaining",
                "value": 200
              },
              {
                "id": 65533,
                "name": "clusterRevision",
                "value": 2
              }
            ],
            "commandsGenerated": "UNSUP_GENERAL_COMMAND",
            "commandsReceived": "UNSUP_GENERAL_COMMAND"
          },
          "identify": {
            "attributes": [
              {
                "id": 0,
                "name": "identifyTime",
                "value": 0
              },
              {
                "id": 65533,
                "name": "clusterRevision",
                "value": 2
              }
            ],
            "commandsGenerated": "UNSUP_GENERAL_COMMAND",
            "commandsReceived": "UNSUP_GENERAL_COMMAND"
          }
        },
        "bindings": {
          "basic": {
            "attributes": [
              {
                "id": 0,
                "name": "zclVersion",
                "value": 8
              },
              {
                "id": 1,
                "name": "appVersion",
                "value": 2
              },
              {
                "id": 2,
                "name": "stackVersion",
                "value": 1
              },
              {
                "id": 3,
                "name": "hwVersion",
                "value": 1
              },
              {
                "id": 4,
                "name": "manufacturerName",
                "value": "Signify Netherlands B.V."
              },
              {
                "id": 5,
                "name": "modelId",
                "value": "SOC001"
              },
              {
                "id": 6,
                "name": "dateCode",
                "value": "20221008"
              },
              {
                "id": 7,
                "name": "powerSource",
                "value": "battery"
              },
              {
                "id": 8,
                "name": "appProfileVersion",
                "value": 0
              },
              {
                "id": 9
              },
              {
                "id": 10
              },
              {
                "id": 11
              },
              {
                "id": 16384,
                "name": "swBuildId",
                "value": "2.67.1"
              },
              {
                "id": 65533,
                "name": "clusterRevision",
                "value": 3
              }
            ],
            "commandsGenerated": "UNSUP_GENERAL_COMMAND",
            "commandsReceived": "UNSUP_GENERAL_COMMAND"
          },
          "identify": {
            "attributes": [
              {
                "id": 0,
                "name": "identifyTime",
                "value": 0
              },
              {
                "id": 65533,
                "name": "clusterRevision",
                "value": 2
              }
            ],
            "commandsGenerated": "UNSUP_GENERAL_COMMAND",
            "commandsReceived": "UNSUP_GENERAL_COMMAND"
          },
          "ota": {},
          "onOff": {}
        }
      }
    }
  }

I made a diagnostics report for the app: 8cc48c9b-13ff-465f-b30e-71751d99ece8

BTW not sure if it matters but the code for the contact sensor says that the battery is type AA while the hue contact sensor is using 1-CR2 battery.