Refresh Tokens

[paulwroe]

A customer of ours is experiencing issues with refresh tokens.

We're trying to currently ascertain where the issue lies.

Are the below statements true?

This looks like the refresh token was successfully used

2017-11-08 19:18:06.760 +00:00 [Information] 2021: "Refresh token refresh success" / "TokenService" (Success), Context: EventContext { ActivityId: "00000000-0000-0000-d807-0080000000d2", TimeStamp: 11/08/2017 19:18:06 +00:00, ProcessId: 19372, MachineName: "RD0003FF72A511", RemoteIpAddress: "52.30.00.100", SubjectId: null }, Details: RefreshTokenRefreshDetails { ClientId: "acme_authcode", OldHandle: "75688e4170ee3ce23db1867fd127dd74", NewHandle: "75688e4170ee3ce23db1867fd127dd74", Lifetime: 2592000 }

This looks like the refresh token was re-used

2017-11-09 04:53:53.480 +00:00 [Information] 2022: "Refresh token refresh failure" / "TokenService" (Failure), Context: EventContext { ActivityId: "00000000-0000-0000-780e-0080000000ef", TimeStamp: 11/09/2017 04:53:53 +00:00, ProcessId: 19372, MachineName: "RD0003FF72A511", RemoteIpAddress: "52.30.00.100", SubjectId: null }, Details: RefreshTokenDetails { HandleId: "75688e4170ee3ce23db1867fd127dd74", Version: 0, SubjectId: null, ClientId: "acme_authcode", Scopes: null, Lifetime: 0, Claims: null }

Thanks for your help