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Currently re-opened tickets are not mentioned in a matrix room with the zammad bot.
I guess, that the following line should be expanded to also accept tickets, if they carry the status "re-opened" (or however it is named):
matrix-zammad/src/rooms/streamroom.ts
Line 100 in ddf2e3f
Thank you for your time!
The text was updated successfully, but these errors were encountered:
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Currently re-opened tickets are not mentioned in a matrix room with the zammad bot.
I guess, that the following line should be expanded to also accept tickets, if they carry the status "re-opened" (or however it is named):
matrix-zammad/src/rooms/streamroom.ts
Line 100 in ddf2e3f
Thank you for your time!
The text was updated successfully, but these errors were encountered: