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Missing notifications for re-opened tickets #13

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sumpfralle opened this issue Jun 14, 2022 · 0 comments
Open

Missing notifications for re-opened tickets #13

sumpfralle opened this issue Jun 14, 2022 · 0 comments

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@sumpfralle
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Currently re-opened tickets are not mentioned in a matrix room with the zammad bot.

I guess, that the following line should be expanded to also accept tickets, if they carry the status "re-opened" (or however it is named):

if (ticket.id > this.lastNewTicketId) {

Thank you for your time!

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