Hybrid iOS - App gets unresponsive after logging as WS member and dismissing explanation modal

[lanitochka17]

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Version Number: 9.0.54.1
Reproducible in staging?: Y
Reproducible in production?: N
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?: Y
If this was caught during regression testing, add the test name, ID and link from TestRail: https://expensify.testrail.io/index.php?/tests/view/5134614
Issue reported by: Applause - Internal Team

Action Performed:

precondition:

• user A created an account in OD web, verified it and enabled Try New Expensify option by running a snippet
• user B created a workspace in ND and invited user A

1. Open the hybrid app and log in as user A
2. Tap the Get started button on the modal or outside of the modal to dismiss it
3. Open any report from LHN, search, FAB or account settings

Expected Result:

User is able to open any report, search, account settings and FAB

Actual Result:

The app becomes unresponsive, unable to open any chat, search, account settings and FAB until the app is reopened

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Standalone
• Android: HybridApp
• Android: mWeb Chrome
• iOS: Standalone
• iOS: HybridApp
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6646291_1729906161080.IMG_0637.mp4

Bug6646291_1729951315106.full.mp4

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[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[melvin-bot]

Triggered auto assignment to @NikkiWines (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[melvin-bot]

💬 A slack conversation has been started in #expensify-open-source

[Beamanator]

The linked testrail test looks unrelated 🤔 also the precondition kinda makes me think this is NAB if it requires running a js snippet?

Would also be helpful to know exactly what the snippet was that should be run

[NikkiWines]

Raised this in QA to get more detailed steps - here

[NikkiWines]

I'm not able to reproduce this on v9.0.54-2, can we get this retested please?

[kavimuru]

Bug is still reproducible.
Device info : iPhone 16/ iOS 18.0.1

ScreenRecording_10-28-2024.12-49-42_1.MP4

[NikkiWines]

Ok, also able to reproduce. Separately, while using newDot via Hybrid App, I'm unable to exit out a report using the < navigation button, regardless of whether or not I follow the above steps for this issue.

[NikkiWines]

Reverting #51332 seems to have resolved this!

Screen.Recording.2024-10-28.at.22.57.20.mov

[melvin-bot]

⚠️ Looks like this issue was linked to a Deploy Blocker here

If you are the assigned CME please investigate whether the linked PR caused a regression and leave a comment with the results.

If a regression has occurred and you are the assigned CM follow the instructions here.

If this regression could have been avoided please consider also proposing a recommendation to the PR checklist so that we can avoid it in the future.

[hannojg]

Actually none of the code from the accused PR is executed in the described flow. I assume this to have the same root cause as this ticket:

• Android Hybrid - Search - App crashes when switching between expenses of the same report. #51584

(the app isn't really crashing, but also just getting unresponsive and then android at some points decides to kill the app)