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Erik Olsson edited this page May 21, 2021 · 25 revisions

Welcome to the Timon-Your-FAQ-bot-for-Microsoft-Teams wiki! Timon was born in 2021. Inspired by aka.ms/AdoptBot

🐱‍👤 Created by Erik Olsson [email protected] – Global Teams Ranger 🐱‍👤
🐱‍👤 Supported by Patricia Zemer [email protected] – Cloud Solution Architect 🐱‍👤
🐱‍👤 and Max Baldt [email protected] – Customer Success Manager 🐱‍👤

# Meet Timon

Timon [Team on] and Tima [Teama] are AdoptBots for Microsoft Teams.

  • They each answer +100 common user questions about... Teams! 😉
  • They import into your Power Virtual Agents Teams app (If you follow the guide).
  • They help users send questions/feedback to your internal experts.
  • And by doing all that, they can save you time and money while users learn Teams.

# About Timon/Tima

This project has contributed to and leverages help, insights, and work from others like "Microsoft's Golden QnA pairs" and the AdoptBot-concept. Links in most answers point to official evergreen Microsoft sources like support.office.com and docs.microsoft.com for the chosen language.

Timon (and Tima) add the following to the above work mentioned:

💗+200 hours of making them end user friendly 🔨
🦸+10 000 tiny improvements/adjustments. Optimized for chat in Microsoft Teams
🔢+2000 unique triggers
🦚Custom flows which forward user questions/feedback to internal experts in Teams (optional)
✅Complete Beginner's Guide covering import, how to edit, how to deploy org-wide and more, with Q&A hosted here on GitHub.

# Know before you GO 🚀

❗These are NOT official Microsoft bots.
❗There's is NO SUPPORT included. You're on your own. Use the guide.
❗Again, refer to the guide for all specific help around Timon or Tima.
❗More languages may or may not become available. All will show here.
❗Timon & Tima's icons are designed by vectorpouch |Freepik
❗This work is supplied for FREE. You're NOT allowed to resell or repackage this in, or as part of, any commercial offer.

✅Feel free to edit/add/remove/rename/rebrand. Change ANYTHING to fit your org's needs.
✅Power Virtual Agents Teams app is included in most M365-licenses see details here.
✅If your organization has a "Home app" in Teams, like The Adoption Hub, Timon/Tima makes a fantastic addition.
✅For technical support on Power Virtual Agents (PVA), not Timon or Tima, you can of course contact Microsoft support.