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Pending Job Start #393

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hillaryhe opened this issue May 2, 2024 · 6 comments
Open

Pending Job Start #393

hillaryhe opened this issue May 2, 2024 · 6 comments

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@hillaryhe
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Hello,
I downloaded a protein structure from AlphaFold (PDB) and tried to use PDB2PQR but it gets stuck at "pending job start" for multiple days straight.

Bw
Hillary

@jbardhan
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jbardhan commented May 2, 2024

Hi Hillary,

Can you please attach the PDB file here? It's easier for me to debug if you can post it in this thread.

Thanks very much,
Jay

@hillaryhe
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Hello Jay,

PDB file is not supported here and I can't upload it - is there another way I can send the file through?

Bw,
Hillary

@hillaryhe
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hillaryhe commented May 2, 2024 via email

@jbardhan
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jbardhan commented May 2, 2024

Hi,

The email mechanism doesn't seem to work -- and that is news to me, sorry about that.

You should be able to upload it after renaming the file with a .txt extension, see attached.
1BNA.txt

Thanks very much,
Jay

@hillaryhe
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Hello Jay,
PRIP1 Alpha fold structure prediction.txt
I hope it works.

Bw
Hillary

@hillaryhe
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Hello, is there any update?

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