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Pending job start #357

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axm8099 opened this issue Apr 16, 2023 · 4 comments
Open

Pending job start #357

axm8099 opened this issue Apr 16, 2023 · 4 comments

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@axm8099
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axm8099 commented Apr 16, 2023

I am trying to get the predicted PKa for an enzyme and some variants. The modifications to the enzyme has been conducted using Pymol and the the PDB file was extracted. When I upload the PDB files, the server gets stuck at “pending job start” for hours without giving me any results.

@sobolevnrm
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Hello --

As I mentioned in jensengroup/propka#162, I am not able to reproduce this error using the 1FAS PDB. I need more information about the problem; ideally, the PDB file you're using for the upload.

Thank you

@axm8099
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axm8099 commented Apr 17, 2023 via email

@sobolevnrm
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Hi @axm8099 --

I can't troubleshoot this because I can't see the input PDB files. I'm adding @Eo300 to see if he can debug from his side.

Thanks,

Nathan

@axm8099
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axm8099 commented Apr 17, 2023 via email

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