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Average turnaround time of different tickets (cut by org name, Tech stack, ticket type etc)
Low engagement tickets ie multiple PRs raised but ticket not closed
Average PRs per Ticket
For this we need to join issues and pr_history table. Earlier, ccbp_tickets and pr tables were matched on ticket_url but ticket_url of pr table does not store the ticket link but the api links resulting in no way to match the 2 tables.
Objective : To enable join between the 2 tables either by adding ticket_link column in pr_history table or add issueID in the same.
The text was updated successfully, but these errors were encountered:
Metrics to track;
For this we need to join issues and pr_history table. Earlier, ccbp_tickets and pr tables were matched on ticket_url but ticket_url of pr table does not store the ticket link but the api links resulting in no way to match the 2 tables.
Objective : To enable join between the 2 tables either by adding ticket_link column in pr_history table or add issueID in the same.
The text was updated successfully, but these errors were encountered: