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<h2>Our Relationship</h2>
<p>ABC Hospital has a strong partner in XYZ Healthcare as your vendor of choice for contingent healthcare workers. We bring 39 years of directly relevant expertise to each engagement and a mature recruiting process that ensures we have a large pool of qualified candidates for your consideration. We will work closely with your facilities to trend and forecast future needs and requirements so that our resource pool is filled with the specialties you need, when you need them.</p>
<p>Our Newtown Square, PA office is located within 20 minutes of ABC Hospital. This office will serve as your primary point of contact for all aspects of this contract. Additional support is provided by our strategically located service centers and corporate office.</p>
<p><script src="//platform.linkedin.com/in.js" type="text/javascript"></script><br>
<span class="IN-widget" style="line-height: 1; vertical-align: baseline; display: inline-block;"><span style="padding: 0px !important; margin: 0px !important; text-indent: 0px !important; display: inline-block !important; vertical-align: baseline !important; font-size: 1px !important;"><iframe name="easyXDM_IN_Lib_li_gen_1525643830175_0_provider" id="easyXDM_IN_Lib_li_gen_1525643830175_0_provider" src="https://platform.linkedin.com/js/xdrpc.html?v=1.0.249-1429#xdm_e=http%3A%2F%2Fxyz.captivsales.com&xdm_c=li_gen_1525643830175_0&xdm_p=1#target=li_gen_1525643830175_0&width=600&height=400&mode=wrapper" frameborder="0" style="width: 364px; height: 183px; display: inline-block;"></iframe></span></span><script type="IN/CompanyProfile+init" data-id="9434703" data-format="inline" data-related="false"></script></p>
<p>ABC Hospital has over 25 years’ experience working with government entities that includes 25 VA Hospitals, the Department of Defense, and National Institute of Health (NIH) to name but a few. ABC Hospital has proven capabilities in fufilling state and federal contracts.</p>
<p>Our commitment to excellence is supported by rigorous internal policies and procedures that govern our documentation management; and our approach serves us well as evidenced by consistently high audit scores and exhibited accuracy in our billing and payroll practices. As a publically traded company, the IRS and SEC formally scrutinize our financial stability and business practices, affording ABC Hospital an additional degree of confidence.</p>
<p>Should you have any questions, please contact me directly at **insert phone number** or by email at **insert email address**. I look forward to working closely with the XYZ Healthcare on this very important initiative.</p>
<p><strong>Sincerely,<br>
**Name**<br>
**Title**</strong></p>
<h2>Experience</h2>
<p>ABC Hospital provides services to 2,300 facilities, including 667 facilities that partake in our Managed Services Provider (MSP) program. **Customer** has a decade of experience managing the healthcare staffing needs of prestigious Healthcare Delivery Organizations of similar size to the Customer, such as:</p>
<ul>
<li>John Muir Health</li>
<li>Seton Healthcare Family</li>
<li>Cedars-Sinai Medical Center</li>
<li>Partners Healthcare</li>
<li>Main Line Health</li>
<li>North Shore-LIJ Health System</li>
<li>Veterans Affairs</li>
</ul>
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<h1 style="text-align: center;">Company Overview</h1>
<h4 style="text-align: center;">of XYZ Healthcare</h4>
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<h2>About XYZ Health</h2>
<p><span style="font-weight: 400;">XYZ Health is a leader in healthcare staffing with a primary focus on providing nurse and allied and physician (locum tenens) staffing services and workforce solutions to the healthcare market. We are one of the top two providers of nurse and allied staffing services, one of the top four providers of temporary physician staffing (locum tenens) services, and one of the top five providers of retained physician and healthcare executive search services. XYZ Health is also a leading provider of education and training programs specifically designed for the healthcare marketplace. We report our financial results according to three business segments: (1) nurse and allied staffing, (2) physician staffing, and (3) other human capital management services. In February 2013, we sold our clinical trial services business.</span></p>
<p><span style="font-weight: 400;">On a company-wide basis, we have approximately 4,000 contracts with hospitals and healthcare facilities, and other healthcare organizations to provide our staffing services and workforce solutions. No single client accounts for more than 4% of our revenue. Clients pay us directly, in certain cases, we are paid by third-party vendor managers; as such, XYZ Health does not have direct exposure to Medicare or Medicaid reimbursements.</span></p>
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<h2>Our Philosophy</h2>
<p><span style="font-weight: 400;">We focus on providing superior services to our two clients: the thousands of professionals we employ and the facilities, such as hospitals and rehabilitation centers, that contract with our company for services. Satisfying the needs of these two clients requires a collaborative effort of all employees and teamwork is essential in ensuring the highest level of service in the industry. To provide such high quality service, we employ the team concept, in which cross-functional teams work together, forming smaller individual business units that satisfy the needs of our clients more efficiently and personably.</span></p>
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<h2>Mission & Vision</h2>
<p><span style="font-weight: 400;">Our mission is to continue being a leading provider of healthcare and technical professionals in all markets we serve, thereby improving the quality of healthcare for patients throughout the country. Our purpose is to create value to our shareholders by fulfilling this mission. Our commitment to XYZ Health’s is always to conduct ourselves with the highest degree of integrity. Our commitment to team members is to continue investing in training and benefits as well as motivate each other to achieve beyond our expectations. </span></p>
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<p><span style="font-weight: 400;">We base our commitment around the three S's and three R's:</span></p>
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<li style="font-weight: 400;"><span style="font-weight: 400;">The Best </span><b>S</b><span style="font-weight: 400;">ystems,</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">The Best </span><b>S</b><span style="font-weight: 400;">ervice to our clients</span></li>
<li style="font-weight: 400;">The Highest <b>S</b>upport To Our Staff</li>
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<li style="font-weight: 400;"><span style="font-weight: 400;">Record </span><b>R</b><span style="font-weight: 400;">esults</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Higher </span><b>R</b><span style="font-weight: 400;">eturns to our shareholders</span></li>
<li style="font-weight: 400;">Higher <b>R</b>ewards to our team members</li>
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<h2>Distinctive Qualifications</h2>
<p><span style="font-weight: 400;">XYZ Health has direct and applicable knowledge garnered from nearly 40 years of successfully managing temporary staffing engagements and over 10 years managing MSP engagements for healthcare organizations, including Providence Health & Services, Cedars-Sinai Medical Center, Dartmouth-Hitchcock Medical Center, North Shore-LIJ Health System and Partners Healthcare, serving more than 660 facilities. We have a mature program that provides a smooth transition for contingent workers and a tailored communication plan to explain what XYZ Health’s facilities can expect.</span></p>
<p><span style="font-weight: 400;">We are very interested is supporting XYZ Health in this initiative and bring significant expertise to your endeavor.</span></p>
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<p><strong>staffing requirement</strong></p>
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<td>
<p><strong>XYZ Health fulfillment</strong></p>
</td>
</tr>
<tr>
<td>
<p><span style="font-weight: 400;">Knowledgeable Staff</span></p>
</td>
<td>
<p><span style="font-weight: 400;">Dedicated onsite manager</span></p>
<p><span style="font-weight: 400;">Management Team brings more than 20+ years of experience in managing MSP engagements</span></p>
<p><span style="font-weight: 400;">Dedicated Clinical Liaison and Interview Services (IVS) Teams</span></p>
</td>
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<tr>
<td>
<p><span style="font-weight: 400;">Quality Healthcare Staff</span></p>
</td>
<td>
<p><span style="font-weight: 400;">We are the only staffing firm with an ANCC-accredited Corporate University to support Clinical Continuing Education (CE) credits</span></p>
<p><span style="font-weight: 400;">58% of RN field employees hold a BSN degree or higher compared to the national average of 34%</span></p>
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<td>
<p><span style="font-weight: 400;">Human Resource Supply</span></p>
</td>
<td>
<p><span style="font-weight: 400;">Dedicated travel, per diem, and permanent placement brands</span></p>
<p><span style="font-weight: 400;">400+ staffing partners held accountable to same quality standards as XYZ Health</span></p>
<p><span style="font-weight: 400;">Database of more than 400,000 highly-qualified healthcare professionals</span></p>
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<p><span style="font-weight: 400;">Financial Stability</span></p>
</td>
<td>
<p><span style="font-weight: 400;">Strong balance sheet and cash flow</span></p>
<p><span style="font-weight: 400;">100% Occurrence Based Professional Liability Policies</span></p>
<p><span style="font-weight: 400;">Low debt to enterprise value</span></p>
<p><span style="font-weight: 400;">SEC Reporting of Financial Position</span></p>
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<h1 style="text-align: center;">Solutions and Services</h1>
<h4 style="text-align: center;">of XYZ Healthcare</h4>
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<h2>Methodology / Approach</h2>
<p><span style="font-weight: 400;">XYZ Health is able and interested in providing the services contained in the RFQ for the ABC Hospitalcare. We have nearly 40 years of directly applicable experience in providing temporary nurse staffing services and an extensive database of quality healthcare professionals. We are committed to quality assurance; as previously stated, we were the first national staffing organization to receive The Joint Commission (TJC) Healthcare Staffing Certification in January 2005 and we have retained certification since that time.</span></p>
<p><span style="font-weight: 400;">XYZ Health achieves high ratings through objective metrics. Our scorecard measures the following on each contract; additional or different elements can be tracked to ensure that what is measured is important to the Customer.</span></p>
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<p> </p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Cost</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Quality (i.e., clinical evaluations)</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Client satisfaction with all staff</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Cooperation</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Transactional cost</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Internal costs</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Quality</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Client satisfaction</span></li>
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<p><span style="font-weight: 400;">XYZ Health recognizes that as an organization, we are only as strong as our people. We continue to raise the expectations of healthcare providers in the staffing industry by providing comprehensive support to our temporary workers. </span><b>In fact, at 0.8%, our assignment termination ratio is the lowest in the industry.</b><span style="font-weight: 400;"> We provide dedicated Clinical Liaisons (CLs) to each facility as a resource for travelers and facility staff. These RNs help mitigate misunderstandings and issues before they become liabilities. Our CLs are trained and certified in behavioral interviewing skills and apply these skills within our Interview Services Program (IVS). This service effectively ensures we make the best match for the healthcare provider and facility to provide quality patient care. CL serves as the “face” to many of our travelers as this role also supports our Customer Care Department. The Customer Care Department addresses all concerns or troubles the traveler may encounter while on assignment – no matter how big or small the issue, we address the issue in a professional and manner so our nurses can concentrate on their primary duty … quality patient care.</span></p>
<p><span style="font-weight: 400;">XYZ Health remains agnostic and has extensive experience in using VMS technologies; in fact, we have implemented VMS technology to support our healthcare staffing services since 2006. We understand the importance of tracking and auditing credentials. We leverage VMS technology with internally developed systems to accommodate accreditation compliance. Through our standard weekly and ad hoc reports, we are able to ensure compliance both prior to and during travel assignments for all supplemental staff. These reports reflect Cross Country’s core requirements, and can accommodate Customer-specific requirements. </span></p>
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<h1 style="text-align: center;">Team and Support</h1>
<h4 style="text-align: center;">of XYZ Healthcare</h4>
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<p><span style="font-weight: 400;">XYZ Health works with each client to develop a tailored process that meets their specific needs and criteria. Each client is provided a single point of contact (SPOC) for all their staffing needs and requirements. Name, Director of Business Development, will serve as your SPOC for services outlined in this proposal as well as other services we offer. In this role, Name ensures we have a clear understanding of your needs, operations and personalities in order to provide candidates that are best suited to your environment and meet your specific quality criteria.</span></p>
<p><span style="font-weight: 400;">Phillip joined XYZ Health in 2012. He began his career with XYZ Health Care as a Recruiter, transferred to our Allied Health Division in 2014, and returned in 201/5 to the Nursing Division as a Regional Director/Account Manager. In 2017, Name transitioned into his current role as Director of Workforce Solutions. He holds has a Bachelor’s Degree in History from University of Pennsylvania.</span></p>
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<p><span style="font-weight: 400;">Supporting on the nursing side is. In their role, Name is responsible for the planning, coordinating, and managing of all supplemental staff for Customer. Combined, they bring more than 25 years of XYZ Health experience optimizing patient safety by ensuring a solid clinical fit for each placed healthcare provider.</span></p>
<p><span style="font-weight: 400;">Contact details are provided below.</span></p>
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<p> </p>
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<td rowspan="2"><strong>Sales</strong></td>
<td colspan="4"><span style="font-weight: 400;">Jim Faligno – Director of Business Development</span></td>
</tr>
<tr>
<td><span style="font-weight: 400;">email</span></td>
<td><span style="font-weight: 400;">[email protected]</span></td>
<td><strong>direct</strong></td>
<td><span style="font-weight: 400;">561-555-6666</span></td>
</tr>
</tbody>
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<table>
<tbody>
<tr>
<td rowspan="2"><strong>nursing</strong></td>
<td colspan="4"><span style="font-weight: 400;">Liz Spiegel – Director of Travel Nursing</span></td>
</tr>
<tr>
<td><span style="font-weight: 400;">email</span></td>
<td><span style="font-weight: 400;">[email protected]</span></td>
<td><strong>direct</strong></td>
<td><span style="font-weight: 400;">561-555-6666</span></td>
</tr>
</tbody>
</table>
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<h2>Organization Chart</h2>
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<h2>Recruitment Practices</h2>
<p><span style="font-weight: 400;">By leveraging the XYZ Health Healthcare staffing brands, we are able to attract a broad spectrum of healthcare providers on a domestic and international basis. Healthcare professionals are attracted to us because we provide comprehensive support, maintain an excellent reputation, and offer a wide range of diverse employment opportunities. XYZ Health ’s database of candidates, coupled with nearly 40 years of experience in healthcare, ensures we can fill Customer vacancies promptly with the most qualified candidates. XYZ Health knows how to source healthcare professionals and the strategies that work the best to increase attraction and retention rates, decrease hiring time cycles, and ensure complete credentialing vetting.</span></p>
<p><span style="font-weight: 400;">Our recruiters are a vital component of our business, responsible for recruiting applicants, handling placements, and establishing and maintaining lasting relationships with our healthcare professionals. Our recruiters work with healthcare providers through the placement process in addition to providing ongoing support and guidance, our recruiters avail themselves to address any concerns that the healthcare provider may have regarding opportunities. The recruiters’ goal is to make an employment match that creates a long-lasting positive career decision for both the hospital and the healthcare provider.</span></p>
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<h2>Sourcing Process</h2>
<p><span style="font-weight: 400;">XYZ Health ’s sourcing methods include, but not limited to, the following</span><b><i></i></b></p>
<ul>
<li><b><i><span style="font-weight: 400;">XX</span></i></b></li>
</ul>
<ul>
<li><span style="font-weight: 400;">XX</span></li>
</ul>
<ul>
<li><span style="font-weight: 400;">XX</span></li>
</ul>
<ul>
<li><span style="font-weight: 400;">XX</span></li>
</ul>
<ul>
<li><span style="font-weight: 400;">XX</span></li>
</ul>
<p> </p>
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<h2>Selection and Offer Process Overview</h2>
<p><span style="font-weight: 400;">XYZ Health focuses partnerships on enhancing the operational efficiency of our clients. We present only fully vetted, qualified candidates for consideration.</span></p>
<p><span style="font-weight: 400;">The accompanying figure depicts a high-level overview of our process. Our program is highly flexible and scalable, so we will finalize the specifics at each stage with Customer during the implementation of our contract. During these initial meetings, we will work closely with your staff to collect facility- and department-specific information to incorporate into our vetting process.</span></p>
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<h1 style="text-align: center;">Experience by the Numbers</h1>
<h4 style="text-align: center;">of XYZ Healthcare</h4>
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<p><span style="font-weight: 400;">ABC Hospital achieves high ratings through objective metrics. Our scorecard measures the following on each contract; we can tailor or add elements important to XYZ HealthCare for tracking and measurement.</span></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Cost</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Quality (i.e., clinical evaluations)</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Client satisfaction with all staff</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Cooperation</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Transactional cost</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Internal costs</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Quality</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Client satisfaction</span></li>
</ul>
<p><span style="font-weight: 400;">As a TJC certified healthcare staffing firm, our employees are required to comply with those stringent standards and, more importantly, the standards of XYZ HealthCare. Our quality management program starts with the in-depth, pre-employment process proceeding through position matching, credential review, interview management, orientation, and on-going evaluation of employees. This program, along with our customer service approach, has proven to be a successful model in consistently exceeding Facility expectations and healthcare provider satisfaction.</span></p>
<p><span style="font-weight: 400;">ABC Hospital has proven, repeatable, processes have propelled us to a leadership position. With ABC Hospital, XYZ HealthCare will benefit from the following service deliverables:</span></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Report content, frequency and format will be clarified</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">XXXX</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">XXXX</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">XXXX</span></li>
</ul>
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<p><span style="font-weight: 400;">The following projects reflect clients of similar size and scope as the XYZ HealthCare. In addition to the following, we have provided references on the prescribed form as part of our proposal. </span></p>
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<p> </p>
<table>
<tbody>
<tr>
<td>
<p><strong>client </strong></p>
</td>
<td colspan="3"> </td>
</tr>
<tr>
<td>
<p><strong>contact</strong></p>
</td>
<td colspan="3"> </td>
</tr>
<tr>
<td>
<p><strong>email</strong></p>
</td>
<td> </td>
<td> </td>
<td> </td>
</tr>
</tbody>
</table>
<p> </p>
<table>
<tbody>
<tr>
<td>
<p><strong>client </strong></p>
</td>
<td colspan="3"> </td>
</tr>
<tr>
<td>
<p><strong>contact</strong></p>
</td>
<td colspan="3"> </td>
</tr>
<tr>
<td>
<p><strong>email</strong></p>
</td>
<td> </td>
<td> </td>
<td> </td>
</tr>
</tbody>
</table>
<p> </p>
<table>
<tbody>
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<td>
<p><strong>client </strong></p>
</td>
<td colspan="3"> </td>
</tr>
<tr>
<td>
<p><strong>contact</strong></p>
</td>
<td colspan="3"> </td>
</tr>
<tr>
<td>
<p><strong>email</strong></p>
</td>
<td> </td>
<td> </td>
<td> </td>
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<h1 style="text-align: center;">Pricing and Details</h1>
<h4 style="text-align: center;">of XYZ Healthcare</h4>
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<p><span style="font-weight: 400;">Please see below for pricing and services proposed.</span></p>
<p><strong>Targeted Operating Budget – Service Pricing </strong></p>
<p><strong>Pricing – Service 1</strong></p>
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<tbody>
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<td><strong>Description </strong></td>
<td><strong>Price</strong></td>
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<td></td>
<td></td>
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<td></td>
<td></td>
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<td></td>
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<td></td>
<td></td>
<td></td>
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<td></td>
<td></td>
<td></td>
<td></td>
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<td></td>
<td></td>
<td></td>
<td></td>
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<td></td>
<td></td>
<td></td>
<td></td>
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<tr>
<td></td>
<td></td>
<td></td>
<td></td>
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<tr>
<td></td>
<td></td>
<td></td>
<td></td>
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<td></td>
<td></td>
<td></td>
<td></td>
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<tr>
<td></td>
<td></td>
<td></td>
<td></td>
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<td></td>
<td></td>
<td></td>
<td></td>
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<tr>
<td></td>
<td></td>
<td></td>
<td></td>
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<tr>
<td></td>
<td></td>
<td></td>
<td></td>
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<td></td>
<td></td>
<td></td>
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<p> </p>
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<p><b>Non-Targeted Operating Budget – Service Pricing</b></p>
<p><span style="font-weight: 400;">CPM</span> <span style="font-weight: 400;"># Stock</span> <span style="font-weight: 400;"> Item</span></p>
<p><span style="font-weight: 400;">$0.8586776</span> <span style="font-weight: 400;">13</span> <span style="font-weight: 400;">Description</span> <span style="font-weight: 400;">XXX</span></p>
<p><span style="font-weight: 400;">$0.848487</span> <span style="font-weight: 400;">1</span> <span style="font-weight: 400;">Description</span> <span style="font-weight: 400;">XXX</span></p>
<p><span style="font-weight: 400;">$0.377347</span> <span style="font-weight: 400;">3</span> <span style="font-weight: 400;">Description</span> <span style="font-weight: 400;">XXX</span></p>
<p><span style="font-weight: 400;">$0.1858687</span> <span style="font-weight: 400;">2</span> <span style="font-weight: 400;">Description</span> <span style="font-weight: 400;">XXX</span></p>
<p><span style="font-weight: 400;">$0.8585686</span> <span style="font-weight: 400;">4</span> <span style="font-weight: 400;">Description</span> <span style="font-weight: 400;">XXX</span></p>
<p><span style="font-weight: 400;">$0.6868787</span> <span style="font-weight: 400;">10</span> <span style="font-weight: 400;">Description</span> <span style="font-weight: 400;">XXX</span></p>
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<p><strong>Value Adds</strong></p>
<p><span style="font-weight: 400;">In this service offering, we develop and manage resource pools (internal or temporary staff) with integration to order processing technologies, internal Time & Attendance systems, and accounting systems. </span></p>
<table>
<tbody>
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<td colspan="2"><strong>What’s Included </strong></td>
</tr>
<tr>
<td><strong>Items</strong></td>
<td></td>
</tr>
<tr>
<td><strong>size</strong></td>
<td></td>
</tr>
<tr>
<td><strong>scope</strong></td>
<td></td>
</tr>
<tr>
<td></td>
<td></td>
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<td></td>
<td></td>
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<td></td>
<td></td>
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<td></td>
<td></td>
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<tr>
<td></td>
<td></td>
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<td></td>
<td></td>
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</tbody>
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<p> </p>
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<h2>Contacts</h2>
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