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UNABLE TO CONTACT SUPPORT: Need help recovering funds #524

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nakoshi-satamoto opened this issue Mar 21, 2024 · 2 comments
Closed

UNABLE TO CONTACT SUPPORT: Need help recovering funds #524

nakoshi-satamoto opened this issue Mar 21, 2024 · 2 comments

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@nakoshi-satamoto
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Sorry for posting this here. But boltz.exchange has no email or way to contact support. The discord was blocking me from signing up.

There was a forced closure, my lightning node is in a corrupted state. details are here ElementsProject/lightning#7162

My channel open with boltz was forced closed. I don't know which side initiated the forced close.

Can someone at boltz confirm if this was a penalty closure or a regular unilateral close? If this was a penalty closure I am requesting assistance in recovering funds. Thank you
chan ID: 831793x2527x0
force close tx ID: e6df69daa0eefd910d871601bbf0e78e838b6396c79601a28dbbf31bb8312591

@nakoshi-satamoto
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[email protected]

@kilrau
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kilrau commented Mar 21, 2024

We got Discord, TG, Email ([email protected]), Nostr, Twitter. Will add Email & TG yo our Website's footer for better visibility, the rest is already there.

Emailed you, we'll do our best to help recover your funds.

@kilrau kilrau closed this as completed Mar 21, 2024
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