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Broken "missing permission screen" #31

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louisdebaere opened this issue May 30, 2022 · 5 comments
Open

Broken "missing permission screen" #31

louisdebaere opened this issue May 30, 2022 · 5 comments

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@louisdebaere
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louisdebaere commented May 30, 2022

If camera permission are not set, the following screen is shown: it contains unreadable text (see image)

IMG_E3BD1A864099-1

Tested on both the production app and a sample Ionic Capacitor project with only BlinkID as a dependency, with the same result.

There is also no way to leave this screen, just like the Microblink Vision demo app, which is a bad user experience because the user can't go back but has to manually force close the app and start over.

@MBrizic01
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Hello @louisdebaere Thank you for reaching out. You can change these strings by going to this path:
Microblink.xcframework > iOS-arm64 (or any other folder) > Microblink.framework > en.strings (these are the strings for English, but you can choose any other .strings file).

The key which is displayed when the camera permission is disabled is: "photopay_camera_permission_denied".
There, it can be modified with any text you want.

We will fix it in our next release. ;)

Let us know if you have any other questions!

@MattijsE
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Hi @MBrizic01
We've tested this with the latest build (5.17.0), but sadly the issue is still there

@MBrizic01
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Hello @MattijsE
Thank you for your feedback. You are right, the issue wasn't fixed yet; we apologize for the inconvenience.
We had some internal alignment and will resolve this issue in v 5.19. Thank you for your patience!

@MattijsE
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MattijsE commented Feb 1, 2023

Hi @MBrizic01
This issue is still not resolved and I noticed that the latest blink-id/capacitor release is 6+ months old while the latest ones of blinkid-ios and blinkid-android are pretty recent.
So can you give me and update on when we can expect a new release?

@MBrizic01
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Hello @MattijsE , that is correct; we prioritized our native platforms and released a new major version of BlinkId, v6.0.0. For this reason, we discontinued updating v 5.x.x, so you can expect this fix in v6.1. for Capacitor. Unfortunately, we do not have a time frame for this update, but we invite you to follow our releases.

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