Frozen/ Unmoving Logic Apps During Work Hours

[colearymyhome]

Describe the Bug with repro steps

Trying to open workflows, load in previous runs, or even test with any logic app is becoming unusable during work hours.

It seems that after 9.30am Irish time, load times, save times, and run times times drastically increase.

We have runs that take under 2 minutes when scheduled overnight, but can last 18 hours or days when the same code is run for testing between 9am and 5pm.

It's not like things are freezing during an API call either, it's during in-app steps like initializing variables or entering control where things freeze down.

Can anything be done please?

This seems to be happening across our subscription, and our app should set to increase if the CPU usage gets too high

What type of Logic App Is this happening in?

Standard (Portal)

Are you using new designer or old designer

New Designer

Did you refer to the TSG before filing this issue? https://aka.ms/lauxtsg

Yes

Workflow JSON

{
    "authorization": {
        "action": "Microsoft.Web/sites/hostruntime/webhooks/api/workflows/triggers/listCallbackUrl/action",
        "scope": "/subscriptions/92dde97f-af3f-4f43-8f51-5ae800ca98c1/resourceGroups/DataIntegration/providers/Microsoft.Web/sites/tes-myhome-analytics-GET/hostruntime/runtime/webhooks/workflow/api/management/workflows/Get-GroupsTrigger/triggers/When_a_HTTP_request_is_received"
    },
    "caller": "[email protected]",
    "channels": "Operation",
    "claims": {
        "aud": "https://management.core.windows.net/",
        "iss": "https://sts.windows.net/e6c8e7dc-5290-47f6-8b07-209934781091/",
        "iat": "1690273491",
        "nbf": "1690273491",
        "exp": "1690278789",
        "http://schemas.microsoft.com/claims/authnclassreference": "1",
        "aio": "AVQAq/8TAAAA518Ylb+FZGeFW581t7b/NV1bePb1C3JvzaVDjvDlPEjTOF/U7aYt+4ZXdvimTKMCuQFLjxUuoEPd3C+2TsKaooQnt7ckOq/I6wumEC87phI=",
        "http://schemas.microsoft.com/claims/authnmethodsreferences": "pwd,mfa",
        "appid": "c44b4083-3bb0-49c1-b47d-974e53cbdf3c",
        "appidacr": "2",
        "http://schemas.xmlsoap.org/ws/2005/05/identity/claims/surname": "O'Leary",
        "http://schemas.xmlsoap.org/ws/2005/05/identity/claims/givenname": "Conor",
        "groups": "24dd9e39-0833-4dd6-9a4d-3c94a02bb4e7,e2c3903e-cadd-4d42-a972-88daedc6c93c,34502d4b-28c1-4540-82aa-17e5f3c728c9,c036b757-5162-4f09-a734-6489a39a9a2a,7a290464-ce66-43f9-8bc7-0b8347f22888,72fa5b67-fdfa-4894-973a-699e3e0acb24,659bd8ac-4031-458c-93ca-d80ee2c3660b,7f2e29bd-e410-4de8-b624-a5febbbce881,b124aff8-787d-4f4e-8e14-654850810349",
        "ipaddr": "95.83.234.4",
        "name": "Conor O'Leary",
        "http://schemas.microsoft.com/identity/claims/objectidentifier": "66a0965a-dd30-413e-a4b2-03bcae2cea28",
        "onprem_sid": "S-1-5-21-1473914781-1437353532-666385194-60396",
        "puid": "100320004D73D860",
        "rh": "0.AQwA3OfI5pBS9keLByCZNHgQkUZIf3kAutdPukPawfj2MBMMAFI.",
        "http://schemas.microsoft.com/identity/claims/scope": "user_impersonation",
        "http://schemas.xmlsoap.org/ws/2005/05/identity/claims/nameidentifier": "S5IvKEsCSP6KEU3f_GTOI50-hE_mflyfEOF3d6GYLsA",
        "http://schemas.microsoft.com/identity/claims/tenantid": "e6c8e7dc-5290-47f6-8b07-209934781091",
        "http://schemas.xmlsoap.org/ws/2005/05/identity/claims/name": "[email protected]",
        "http://schemas.xmlsoap.org/ws/2005/05/identity/claims/upn": "[email protected]",
        "uti": "cJDGfcSQfEW4dxTgLWckAA",
        "ver": "1.0",
        "xms_tcdt": "1405610224"
    },
    "correlationId": "58aba277-42f8-4ba9-904d-e7b63c3900dc",
    "description": "",
    "eventDataId": "5d6fcf9b-5ca4-4642-a2c3-a3f110413f14",
    "eventName": {
        "value": "EndRequest",
        "localizedValue": "End request"
    },
    "category": {
        "value": "Administrative",
        "localizedValue": "Administrative"
    },
    "eventTimestamp": "2023-07-25T08:47:03.3533014Z",
    "id": "/subscriptions/92dde97f-af3f-4f43-8f51-5ae800ca98c1/resourceGroups/DataIntegration/providers/Microsoft.Web/sites/tes-myhome-analytics-GET/hostruntime/runtime/webhooks/workflow/api/management/workflows/Get-GroupsTrigger/triggers/When_a_HTTP_request_is_received/events/5d6fcf9b-5ca4-4642-a2c3-a3f110413f14/ticks/638258716233533014",
    "level": "Error",
    "operationId": "78ea1caa-b487-4824-8243-b50557aa6b55",
    "operationName": {
        "value": "Microsoft.Web/sites/hostruntime/webhooks/api/workflows/triggers/listCallbackUrl/action",
        "localizedValue": "Get Web Apps Hostruntime Workflow Trigger Uri"
    },
    "resourceGroupName": "DataIntegration",
    "resourceProviderName": {
        "value": "Microsoft.Web",
        "localizedValue": "Azure Web Sites"
    },
    "resourceType": {
        "value": "Microsoft.Web/sites/hostruntime/webhooks/api/workflows/triggers",
        "localizedValue": "Microsoft.Web/sites/hostruntime/webhooks/api/workflows/triggers"
    },
    "resourceId": "/subscriptions/92dde97f-af3f-4f43-8f51-5ae800ca98c1/resourceGroups/DataIntegration/providers/Microsoft.Web/sites/tes-myhome-analytics-GET/hostruntime/runtime/webhooks/workflow/api/management/workflows/Get-GroupsTrigger/triggers/When_a_HTTP_request_is_received",
    "status": {
        "value": "Failed",
        "localizedValue": "Failed"
    },
    "subStatus": {
        "value": "BadRequest",
        "localizedValue": "Bad Request (HTTP Status Code: 400)"
    },
    "submissionTimestamp": "2023-07-25T08:49:08Z",
    "subscriptionId": "92dde97f-af3f-4f43-8f51-5ae800ca98c1",
    "tenantId": "e6c8e7dc-5290-47f6-8b07-209934781091",
    "properties": {
        "statusCode": "BadRequest",
        "serviceRequestId": null,
        "statusMessage": "{\"Code\":\"BadRequest\",\"Message\":\"Encountered an error (BadGateway) from host runtime.\",\"Target\":null,\"Details\":[{\"Message\":\"Encountered an error (BadGateway) from host runtime.\"},{\"Code\":\"BadRequest\"},{\"ErrorEntity\":{\"Code\":\"BadRequest\",\"Message\":\"Encountered an error (BadGateway) from host runtime.\"}}],\"Innererror\":null}",
        "eventCategory": "Administrative",
        "entity": "/subscriptions/92dde97f-af3f-4f43-8f51-5ae800ca98c1/resourceGroups/DataIntegration/providers/Microsoft.Web/sites/tes-myhome-analytics-GET/hostruntime/runtime/webhooks/workflow/api/management/workflows/Get-GroupsTrigger/triggers/When_a_HTTP_request_is_received",
        "message": "Microsoft.Web/sites/hostruntime/webhooks/api/workflows/triggers/listCallbackUrl/action",
        "hierarchy": "e6c8e7dc-5290-47f6-8b07-209934781091/92dde97f-af3f-4f43-8f51-5ae800ca98c1"
    },
    "relatedEvents": []
}

Screenshots or Videos

Browser

Chrome

Additional context

No response

AB#24660014

AB#24663516

[github-actions]

This issue is stale because it has been open for 45 days with no activity.

[colearymyhome]

It's stale because you aren't responding to it.

[colearymyhome]

Why is this still happening, the performance is unusable

[github-actions]

This issue is stale because it has been open for 45 days with no activity.

[github-actions]

This issue was closed because it has been inactive for 14 days since being marked as stale.