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Logic App workflow is triggering 2 hours late and twice #1261

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onyx-lemur opened this issue Dec 5, 2024 · 2 comments
Open

Logic App workflow is triggering 2 hours late and twice #1261

onyx-lemur opened this issue Dec 5, 2024 · 2 comments

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@onyx-lemur
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onyx-lemur commented Dec 5, 2024

Describe the Bug with repro steps

  1. Workflow is set up to run at 19:45 every day, which has been happening successfully for a number of months now. Business critical processes trigger around 20:00, which are dependent on a successful run.
  2. We have reports of workflows running at 21:42, 2 hours beyond the trigger date
  3. They have also been run twice.

What type of Logic App Is this happening in?

Standard (Portal)

Which operating system are you using?

Windows

Are you using new designer or old designer

New Designer

Did you refer to the TSG before filing this issue? https://aka.ms/lauxtsg

Yes

Workflow JSON

Screenshots or Videos

Image

Image

Browser

Chrome

Additional context

I suspect there was some kind of Azure failure and these have been queued up. However, is there documentation around this behaviour that I can allay customer fears with?

@rllyy97
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rllyy97 commented Dec 5, 2024

Hi @onyx-lemur, can you open a support case for this? It does not appear to be a UX issue, and opening a support case is the best way to get backend issues resolved.
I am going to leave this open, but I will be transferring it over to our backend repo.

@rllyy97 rllyy97 transferred this issue from Azure/LogicAppsUX Dec 5, 2024
@onyx-lemur
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@rllyy97 Will do - thanks for responding!

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