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Describe the bug
Unable to place an order with discount code using Klarna payment method. I'm receiving the following error from payment gateway:
Internal error: Result from Open Invoice service does not contain a redirect URL
Error code: 903
Example quote details:
Subtotal: 79,95€
Discount: -8,00€
Shipping cost: 4,80€
Tax: 13,53€ (19% German tax)
Grand total: 76,65€
Request payload (see attached screen below):
amount: 7665 [ok]
lineItems:
product: 7022
shipping: 480
SUM: 7502 [wrong]
To Reproduce
Steps to reproduce the behavior:
Add product to cart
Apply a discount code with -10% discount
Go to checkout and try to place an order using Klarna method
Expected behavior
I'm able to place an order including discount code.
Magento version
2.4.6
Plugin version
9.4.0, 9.4.1
Screenshots
The text was updated successfully, but these errors were encountered:
Hi @piotrmatras, we tried to reproduce the issue with the default tax calculation settings, it doesn't cause an issue. Would you be able to share all of the settings from the following page:
Stores >> Configuration >> Sales >> Tax
Could you please also clarify whether you have multicurrency setup and if you are also applying 10% discount on shipping?
candemiralp
changed the title
Unable to place an order with discount code using Klarna
[ECP-9133] Unable to place an order with discount code using Klarna
Apr 12, 2024
Thank you for providing the information above. With the configuration values that you have provided, we've successfully reproduced the issue. It looks like line item calculator has a bug if Apply customer tax is set to Before.
We've created an internal ticket to fix it.
Best regards,
Can
candemiralp
changed the title
[ECP-9133] Unable to place an order with discount code using Klarna
[ECP-9133][ECP-9225] Unable to place an order with discount code using Klarna
May 24, 2024
Describe the bug
Unable to place an order with discount code using Klarna payment method. I'm receiving the following error from payment gateway:
Internal error: Result from Open Invoice service does not contain a redirect URL
Error code: 903
Example quote details:
Subtotal: 79,95€
Discount: -8,00€
Shipping cost: 4,80€
Tax: 13,53€ (19% German tax)
Grand total: 76,65€
Request payload (see attached screen below):
amount: 7665 [ok]
lineItems:
SUM: 7502 [wrong]
To Reproduce
Steps to reproduce the behavior:
Expected behavior
I'm able to place an order including discount code.
Magento version
2.4.6
Plugin version
9.4.0, 9.4.1
Screenshots
The text was updated successfully, but these errors were encountered: