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Cannot Get Program To Run - Varius Issues #7

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rebeltaz opened this issue Jun 4, 2020 · 5 comments
Open

Cannot Get Program To Run - Varius Issues #7

rebeltaz opened this issue Jun 4, 2020 · 5 comments

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@rebeltaz
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rebeltaz commented Jun 4, 2020

I have tried to install this program on three computers - all running different OS's with different hardware.

On one - a Windows 10 64-bit system - the program just crashes and says that it can't be run.

On two - a Windows 7 and a Windows Vista (both 64-bit) system - I was getting an error telling me that "api-ms-win-crt-runtime-l1-1-0.dll is missing". Upon research, I found that that was an issue with C++ 2015. I tried re-installing that using the executable in the program directory, but continued to get that same error. Finally, I removed C++ 2015 and re-installed it from a stand-alone that I download from Microsoft. That fixed that issue on one of the two systems, but not the other.

On the one that it did fix - the Vista system - I am now getting a different error, one that I cannot figure out - "This application failed to start because no Qt platform plugin could be initialized."

This is my first resin printer. I have never had these issues with the FDM slicers and I am losing patience with this machine quickly. Any help on getting this software running?

@ANYCUBIC-3D
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Owner

Sorry for the experience, The Software need GPU Support OpenGL4.0 or greater on your PC.
Please Contact me by email : [email protected]. If your problem is not resolved.

@kdupke
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kdupke commented Jul 19, 2020

I second this problem, my Windows 10 is a virtual image running on Linux (no openGL possible). Doesn't matter how fast it would run without openGL, but not being able to run it does not help either.

Alternative, provide a Linux native solution, pretty much appreciated!

@mperino
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mperino commented Sep 20, 2020

@kdupke ,

I have it running pretty well under Wine 5.0, Ubuntu 20.04.1. Wine 5 supports the version of OPEN-GL that it needs. Now if only I could get @ANYCUBIC-3D to respond to my other open issue on how to enable 4K resolutions.

@PatB42
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PatB42 commented Apr 5, 2022

well so far same here !! i have Asus Rog so i think the open gl is here !! and i tried both soft the last ver and the V2 1.21 !! both same problem , try to run , ok just see the pics initializing !! then done ! !! not even a note or crash nothing more !! so any idea

@PatB42
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PatB42 commented Apr 7, 2022

even the 1.29 doesn't work same issue this time it show run under open GL 3.3 ...that so bad i have the 4.6...so no answer , no reply !! no soluce !! thx

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